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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Carol Jewelry Shop

Dec 05, 2024  on Shopify

Very good App. Excellent Support , always fast ! I had problem on BF sales, and they helped us soo fast

DEXC

Dec 03, 2024  on Shopify

Exceptional Support from Shikha! We cannot thank Shikha enough for her incredible support in resolving our website issues. She approached every challenge with professionalism, expertise, and a solution-oriented mindset. Her responsiveness was outstanding—whether it was troubleshooting technical glitches or implementing updates, Shikha was always on top of things, ensuring minimal disruption. Her deep understanding of website management and proactive communication made the entire process seamless and stress-free.

K's Gifts N Things

Dec 02, 2024  on Shopify

Zufishan Parveen was very helpful with resolving my issue with the CedCommerce Integration using my Shopify Store. Thank you for all your assistance.

Sew Heart Felt

Dec 01, 2024  on Shopify

We were initially using CED and we thought changing to Marketplace connect is better but there were some issues with integration on pricing and titles so we switched back to CED which works perfectly for us.

Steamboat Willie World

Nov 29, 2024  on Shopify

This review is for customer service - this was the reason we chose to try this app instead of the others. I had heard the customer service was helpful and today it really delivered, and on a Saturday! Thank you Dhruv, for helping me set up shop.

MOHADA

Nov 27, 2024  on Shopify

I just signed up and installed CedCommerce and had an amazing experience with Utkarsh! They were incredibly patient, knowledgeable, and went above and beyond to help me integrate my Shopify and Etsy shops seamlessly. Every question I had was answered thoroughly, and they made the whole process so much easier than I anticipated. It’s rare to find customer support that is both efficient and genuinely friendly. I truly appreciate their professionalism and dedication. Thank you for such outstanding service!

Katukina.US

Nov 27, 2024  on Shopify

Our store was so busy the last few weeks adding new products and getting organized for BFCM sales weekend and on Thanksgiving day I still needed to link all the new products to Etsy and was feekling super overwhelmed and frustrated but when I got on a call with the CED rep named Anyatra she saw my frustration and took the time to help get everything up for us. She then saw some ways to better help our store which utilizes nearly 20 different apps already that for me is very hard to remember how they all function; but her CED experienced team could help us by merging the CED apps together and managing the integration parts themselves. This service takes so much pressure off of us and saves massive amount of time from troubleshooting the app whenever we add new collections. Her service was far beyond what we get from most apps and even Shopify support. Thank you.

Crafty Co

Nov 27, 2024  on Shopify

This app has saved sooo much time, instead of rewriting all product descriptions you can just transfer over from the app nice and quick. Customer service is great too, quick response and they answer all your questions. Anyatra was very helpful quickly resolving my issue.

Hanna Mae Design

Nov 26, 2024  on Shopify

You're paying for half of a program. When I started paying for this app, I was under the impression that it would handle syncing between both Etsy and Shopify, however I have come to find that it only handles syncing from Shopify to Etsy. This meaning that if something is bought on Shopify it will be removed from Etsy, but if something is bought on Etsy it is NOT removed from Shopify. Alright for syncing products to Etsy, but I ended up still having to adjust all my listings on Etsy anyway. The interface is clunky and doesn't load well. I think I'll be cancelling my service...

KenjaStudios

Nov 24, 2024  on Shopify

Utkarsh was extremely helpful as I navigated through the Etsy database. His patience was simply amazing as I asked many questions. Thank you for your time and your assistance to navigate the software.

Curious Rabbit

Nov 23, 2024  on Shopify

I've been using CedCommerce for well over a year and am definitely impressed. My main objective was to sync Shopify and Etsy, so products were aligned in terms of inventory, descriptions, images, etc., which it does perfectly. There's a lot of flexibility in the app and I've also been learning more about their additional services. Most importantly, their customer service really sets the standard for how all companies should strive to be. Dhruv recently helped me with a question - not only did he answer it super quickly, he also taught me a lot more on how to make the most of the tool! I left feeling enlightened with more knowledge than I had anticipated and needless to say very pleased. I have no regrets installing CedCommerce and would definitely recommend.

Custom Crafting Alliance

Nov 22, 2024  on Shopify

I recently enjoyed working with Shikra, a customer service representative from CedCommerce Integration, and I am beyond impressed! Shikra was pleasant, professional, and extremely patient as she helped me resolve two specific issues I was facing. What stood out to me was her proactive approach. She set up a Google Meet session to screen share, making it easy for us to communicate and address the problems together. Thanks to her expertise and clear explanations, both issues were resolved in under five minutes. This level of support truly sets CedCommerce apart. A big thank you to Shikra for the stellar service! I highly recommend their team to anyone needing seamless integration and exceptional customer support.

GREAT COAST

Nov 20, 2024  on Shopify

Utkarsh from the support team was extremely helpful getting our Etsy integration working properly. He's willing to spend much time helping to make sure everything is correct and was a pleasure to work with. CedCommerce has so far been way better and easier to use than shopify's marketplace connect. Much faster syncing as well. Thanks Utkarsh!

Hustle & Blush

Nov 20, 2024  on Shopify

CedCommerce has made connecting our Etsy shop to our website seamless and easy. The team is supportive, knowledgeable and friendly and makes the process hassle free too.

hellolittlefox

Nov 20, 2024  on Shopify

I had an amazing experience working with the CedCommerce team and using their app. The process of transferring my listings from Etsy to my Shopify store was seamless, thanks to their intuitive platform and excellent customer support. The consultant I worked with was incredibly knowledgeable, patient, and attentive to every detail. They guided me step by step through the migration process, ensuring all my listings, including descriptions, images, and variations, were imported accurately. The CedCommerce app saved me so much time and effort. Its user-friendly interface and powerful functionality made managing my inventory between platforms stress-free. I highly recommend CedCommerce to anyone looking to streamline their business operations and grow their online store. Thank you to the entire CedCommerce team for your outstanding service and support!

Samcraft

Nov 18, 2024  on Shopify

Does not work with Etsy for order integration. No where is this stated until you sign up, link your store, and go through all the on-boarding processes. After that, and only then, do you see the message that order management is unavailable for US sellers across all integration service providers. Very frustrating to find this out only after going through all the hoops and work above.

Rebel Trash Company

Nov 16, 2024  on Shopify

I’ve been using this app for a couple of Days, and it’s a game-changer for my Shopify store. It’s user-friendly, packed with great features, and makes managing my store so much easier. What really stands out is the exceptional customer support! Anytime I had a question or needed help, the team responded quickly and went above and beyond to assist me. Highly recommend this app to anyone looking to streamline their store operations!

My Store

Nov 14, 2024  on Shopify

I just started using it but I'm already so impressed with ease of use, speed, and customer service. Got someone on chat right away (a real person) to guide me through setup.

Chill B Games, LLC

Nov 14, 2024  on Shopify

Great and easy to use integration app! If you run into any issues, the customer service is fantastic! Would definitely recommend.

Famprecious Gifts

Nov 13, 2024  on Shopify

CedCommerce’s Etsy integration app has been a game-changer for our business. From the seamless setup to ongoing support, everything about this tool has exceeded our expectations. The app makes managing our Shopify and Etsy stores incredibly easy. Product listings, inventory, pricing, and order updates are all synced in real-time, so we never have to worry about overselling or spending hours manually updating each listing. The app's features are robust, yet user-friendly. We especially love the flexibility to customize listings for Etsy separately from our Shopify store, ensuring that each platform showcases our products in the best possible way. Bulk edits, automatic syncing, and real-time inventory updates have saved us an immense amount of time and stress. It’s evident that the CedCommerce team has put a lot of thought into making the app efficient and intuitive. One of the highlights has been CedCommerce’s support team. They are truly some of the best we’ve ever encountered. Any time we had a question or needed assistance, the team was quick to respond, often going above and beyond to make sure we were taken care of. They offered clear step-by-step instructions and even guided us through some advanced features we weren’t aware of initially. Their dedication to customer satisfaction is unmatched. For any Shopify store owners looking to sell on Etsy, CedCommerce’s integration is an absolute must-have. It’s an investment that pays off in time saved and increased sales. We couldn’t be happier with the results. Highly recommend it to anyone serious about expanding their e-commerce business!

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