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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,217)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Toe Beans Cat Cafe

Jan 14, 2025  on Shopify

CedCommerce always goes above and beyond to work with me to fix my syncing issues! They have saved me so much time and frustration. I would recommend this service time and time again.

Infusion Home

Jan 09, 2025  on Shopify

After having used numerous different apps in connection with my e-commerce, I must say that CedCommerce is one of the most stable apps, a company that delivers what they promise, and have fast and proffesional service. I have used it for about 6 months now and can definitelty recommend it. Easy to use, no hassle and friendly fast service.

j'sm | statement wear

Jan 06, 2025  on Shopify

I had some problems initially, not with the app itself, more because I did not connect my store correctly. I got instant help from customer service on several occasions, always helpful and working really fast to solve my problems. And the app works great!

ScienceSocks et al.

Jan 04, 2025  on Shopify

Been using this app for a couple of years. Works great. I hardly ever log into Etsy (except for customer support) because I do everything from Shopify :)

Be Inspired UP

Jan 03, 2025  on Shopify

love this app, highly recommend. I have been using for a few years now. Customer service and support is excellent.

Zapbest2

Jan 01, 2025  on Shopify

Great support from the Ced Team. Shikha Mishra from the team helped us to onboard Shopify to Etsy and was able to resolve a few issues we had with our current vendor

Core Chaud

Dec 26, 2024  on Shopify

I am a new etsy user, and I set up a google meet call with cedcommerce representative, Utkarsh Saxena, because my etsy orders were not being pushed to my shopify store. Utkarsh was very helpful and explained that it was simply because I was not on the correct plan. I was able to take advantage of a holiday offer that allowed me to be on the upgraded plan. Utkarsh also offered to assist me in working on improving my product lessons to help my seo and product visibility.

Huneez Pot

Dec 26, 2024  on Shopify

Every time I need assistance; the team is very prompt and super helpful. They listen and do exactly what I ask no matter how many questions I may have. They are super patient. Specifically, Aditya and Utkarsh. They are the best reps!

Girl With A Sword Productions

Dec 23, 2024  on Shopify

The app itself is a little glitchy for me but the customer service has always been excellent so I just chat with them whenever I need assistance and they fix it and help me right away.

Cléo de Lune

Dec 18, 2024  on Shopify

Avoid this app at all cost. Despite cancelling and uninstalling the app before the trial, they still charged the first billing cycle without any flexibility of offering a refund. Horrible experience and I urge all owners to stay away from them.

SWT Jewelry And Gifts Shop

Dec 16, 2024  on Shopify

I am very happy with the service that I receive from CedCommerce. Fahad has been very helpful in assisting me to achieve my goals and solving any problems that I may have encountered. I appreciate the excellent customer service I have received l and look forward to utilizing more of their services going forward.

Earth Energy and Company

Dec 11, 2024  on Shopify

Excellent Support! First time using so I'm learning, looking forward for the next training session.

Middle Eastern Perfume Escape

Dec 08, 2024  on Shopify

This app is so easy to use. I had 1 issue with the variants not appearing on Etsy, and it was a quick resolve. Zufishan was super helpful! Thank you.

Tammy Tutterow Designs

Dec 08, 2024  on Shopify

Ok until you want to cancel. Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing. They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

Wee Fancy Bowtique

Dec 07, 2024  on Shopify

I’ve been using this app for about a week now. I had lots of questions and Zufishan and her colleague provided great support. They helped me understand how to link products from Etsy to Shopify and everything in between. Wish I knew about this app before I spent hundreds paying a programmer to set up my Etsy listings in Shopify. Super happy with this app!

Carol Jewelry Shop

Dec 05, 2024  on Shopify

Very good App. Excellent Support , always fast ! I had problem on BF sales, and they helped us soo fast

DEXC

Dec 03, 2024  on Shopify

Exceptional Support from Shikha! We cannot thank Shikha enough for her incredible support in resolving our website issues. She approached every challenge with professionalism, expertise, and a solution-oriented mindset. Her responsiveness was outstanding—whether it was troubleshooting technical glitches or implementing updates, Shikha was always on top of things, ensuring minimal disruption. Her deep understanding of website management and proactive communication made the entire process seamless and stress-free.

K's Gifts N Things

Dec 02, 2024  on Shopify

Zufishan Parveen was very helpful with resolving my issue with the CedCommerce Integration using my Shopify Store. Thank you for all your assistance.

Sew Heart Felt

Dec 01, 2024  on Shopify

We were initially using CED and we thought changing to Marketplace connect is better but there were some issues with integration on pricing and titles so we switched back to CED which works perfectly for us.

Steamboat Willie World

Nov 29, 2024  on Shopify

This review is for customer service - this was the reason we chose to try this app instead of the others. I had heard the customer service was helpful and today it really delivered, and on a Saturday! Thank you Dhruv, for helping me set up shop.

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