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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

SunnyAndKite

Oct 23, 2024  on Shopify

I had the pleasure to use CED Commerce from the beginning of my Etsy shop from the Free plan to the paid ones and was able to really enjoy it. It is a great app to start with and does faciliate the synching of products and more importantly of orders being placed. I recommend it to everyone! It is a time saver and will pay by itself once sales start to kick in.

Aspectsofnaturegifts

Oct 23, 2024  on Shopify

Really helpful. explained everything really well so I understood profiling and what I needed to do to get integrated with etsy.

The Littlest Hipster

Oct 22, 2024  on Shopify

Extremely helpful and useful App. Customer Service actually will answer and help you with your problem no matter the time of day. Being able to talk to an actual person versus just a chatbox is critical, when you are trying to figure out something new. The rep Zufishan was so kind and talked me through all of the steps and went above and beyond

Dungeon Artifacts

Oct 21, 2024  on Shopify

Great support! We had an issue with the app and the way it applies weights and the team was very prompt in fixing the issue.

BurzanDesign

Oct 19, 2024  on Shopify

Mohd was very helpful in explaining the plans this App offers, so I can understand which one would work best for my store. Thank you for great service.

Growtochoice LLC

Oct 18, 2024  on Shopify

"I’ve been using CedCommerce's Etsy integration, and it has been a game-changer for my business. The platform is incredibly intuitive, helping me sync my Etsy shop effortlessly with my other systems. It saves me hours of manual work and helps me stay on top of orders and inventory without a hitch. But what truly sets this service apart is the exceptional customer support. Utkarsh was the man who helped me throughout the entire setup and beyond. His expertise and professionalism were unmatched. He took the time to walk me through each step, addressed all my concerns, and provided tailored solutions to improve my workflow. He even followed up to ensure everything was running smoothly. I’ve never experienced such dedicated and personalized service before! If you're on the fence about using CedCommerce for Etsy, trust me—it’s worth every penny. The integration is seamless, the features are powerful, and the customer support, especially from Utkarsh, is top-tier. I highly recommend it to anyone serious about growing their Etsy business!"

Rooted Jungle Co.

Oct 17, 2024  on Shopify

I have to use multiple 3rd party applications to make things run smoothly for my online business, and there is none other like this one. I have never seen ANY online service that provides such fast and truly helpful customer service. I have needed help many times on my journey and they are always there within seconds (even at 2am on a Saturday night) and explain things in ways I can actually understand. They have even went on a call with screenshare to assist me in making sure I have things set up correctly and fully understand their function. For those of you out there searching for which app to use, this one is definitely the answer. I started with a different app that only lasted one day until I realized that it was not capable of doing items that had any sort of variations, which is A LOT of my items. I thankfully found this app afterwards and it handles variations like a breeze. I am writing this review after getting off of a video chat screenshare call with Utkarsh where he helped me with my settings to properly function with my needs. I would go as far to say that this company provides customer service like no other company I have delt with in any part of my life. The help was truly genuine. Thank you so much!

world gift apparel store

Oct 16, 2024  on Shopify

They are very caring and took care of the procedures that I would have had difficulty doing in a very short time. Thank you.

thedormextension

Oct 15, 2024  on Shopify

As the only app that allows me to connect my Etsy account to Shopify, it's pretty good. Requires a little getting used to but after that, it's superb. Support was on point and extremely helpful as well. It has really saved me a ton of effort.

sterling4less

Oct 14, 2024  on Shopify

Very good customer service, able to cater to specific business needs and covers a vast amount of different business models. Highly recommend giving this service a month to try it out. You won’t end up canceling. Mohd and Aditya were very fast and helpful customer service agents that were able to meet in a live chat with me immediately. 5/5 stars

The Canine Creative

Oct 14, 2024  on Shopify

This is a wonderful app that saved me a lot of headache when syncing my Shopify store to my Etsy shop. The customer service is excellent and they are quick to respond and help with any inquiries.

Puffers Candy

Oct 07, 2024  on Shopify

The CedCommerce Etsy App makes everything so easy. Managing all sales channels from one central location is trult the only way to go. I can't imaging doing it any other way. Support is fast and gets things done quickly. Fast and efficient are the words I would use to describe everything about this app

Harmony Healing 108

Oct 07, 2024  on Shopify

I started a chat to get some help. Fahad offered a video call, which I agreed to. He answered my question quickly and walked me through it in seconds. I'm very impressed with the customer service. Thanks Fahad!

Narra Studio

Oct 06, 2024  on Shopify

CedCommerce's customer service is excellent! The team is responsive, helpful, and always ready to assist with any questions or technical issues. The app offers a range of features like real-time order tracking, automated inventory updates, and customizable product listings, which saves a lot of time and effort.

Cool Metal Signs

Oct 05, 2024  on Shopify

Excellent app and amazing support. Always there to help whenever i need it. I use CED commerce for most of my stores and very happy with the service. thank you!

Beulah Meadows Designs

Oct 02, 2024  on Shopify

Utkarsh was very helpful helped me with several problems very nice guy! Thanks also spoke with Aditya Mishra today and she helped me get the alpha off of my sizes so helpful! thanks you

Jewelaura

Sep 30, 2024  on Shopify

Aditya Mishra is amazing and very helpful! I am new to using Shopify and Apps for system integrations. CedCommerce has made it very easy and intuitive which I really appreciate! The value can not be matched by any other app! I have searched! you get more features and value for your money! So happy I came across them! And if you have a question, someone is there right away (even after hours) to help you! Amazing!

MillyRose Crafts

Sep 30, 2024  on Shopify

I downloaded the CedCommerce-Etsy app this morning (Sunday) and downloaded all our products to Etsy very easily. I had an issue with variation images not changing so contacted the help desk via Chat. What a pleasant experience. I was connected to Srajan in seconds. A very patience and helpful Srajan checked out what the issues were (all mine!), organised a screen chat when I wasn't understanding and we are sorted out. I trialled another Shopify/Etsy link app which was so frustating with no response to help and no live products after 36 hours so this whole experience has been a delight. Set up is simple, support is excellent and I cant recommend enough. Cant wait to get to know this app in more detail. Thanks Srajan :) Update 1 October; I have been using this app now for a few weeks and it has made such a huge difference to our business. I cannot recommend enough if you are looking for a way to link your online stores.

Stoat Manor Studio

Sep 29, 2024  on Shopify

Mohd was great and very helpful, I think this app will be a game-changer for my Etsy and Shopify stores. Thank you!

Queen's Supply

Sep 29, 2024  on Shopify

App works perfectly. Friendly staff, great communication and efficient at solving problems. Mohd Fahad has been exceptional at solving issues in a timely manner.

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