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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,022)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Narra Studio

Oct 06, 2024  on Shopify

CedCommerce's customer service is excellent! The team is responsive, helpful, and always ready to assist with any questions or technical issues. The app offers a range of features like real-time order tracking, automated inventory updates, and customizable product listings, which saves a lot of time and effort.

Cool Metal Signs

Oct 05, 2024  on Shopify

Excellent app and amazing support. Always there to help whenever i need it. I use CED commerce for most of my stores and very happy with the service. thank you!

Beulah Meadows Designs

Oct 02, 2024  on Shopify

Utkarsh was very helpful helped me with several problems very nice guy! Thanks also spoke with Aditya Mishra today and she helped me get the alpha off of my sizes so helpful! thanks you

Jewelaura

Sep 30, 2024  on Shopify

Aditya Mishra is amazing and very helpful! I am new to using Shopify and Apps for system integrations. CedCommerce has made it very easy and intuitive which I really appreciate! The value can not be matched by any other app! I have searched! you get more features and value for your money! So happy I came across them! And if you have a question, someone is there right away (even after hours) to help you! Amazing!

MillyRose Crafts

Sep 30, 2024  on Shopify

I downloaded the CedCommerce-Etsy app this morning (Sunday) and downloaded all our products to Etsy very easily. I had an issue with variation images not changing so contacted the help desk via Chat. What a pleasant experience. I was connected to Srajan in seconds. A very patience and helpful Srajan checked out what the issues were (all mine!), organised a screen chat when I wasn't understanding and we are sorted out. I trialled another Shopify/Etsy link app which was so frustating with no response to help and no live products after 36 hours so this whole experience has been a delight. Set up is simple, support is excellent and I cant recommend enough. Cant wait to get to know this app in more detail. Thanks Srajan :) Update 1 October; I have been using this app now for a few weeks and it has made such a huge difference to our business. I cannot recommend enough if you are looking for a way to link your online stores.

Stoat Manor Studio

Sep 29, 2024  on Shopify

Mohd was great and very helpful, I think this app will be a game-changer for my Etsy and Shopify stores. Thank you!

Queen's Supply

Sep 29, 2024  on Shopify

App works perfectly. Friendly staff, great communication and efficient at solving problems. Mohd Fahad has been exceptional at solving issues in a timely manner.

Bees

Sep 29, 2024  on Shopify

It's a great app and the support it timely and accurate. The only factors that needs considering include: - allowing products that are set to archive on the shopify end to automatically be removed from the etsy app. - i've had random issues where some of my order sporadically do not sync correctly with shopify. - adding products to the app is tedious as i have to individally enter each title to sync if I want specific products on the etsy end. This should be refined so it's a tick box exercise and sync all selected products in one hit.

The Catholic Store

Sep 26, 2024  on Shopify

We had a wonderful experience today with a Google Meet call and we are super appreciative. Thank you much for your time. It was extremely helpful!

Good and Happy Life

Sep 26, 2024  on Shopify

We have been using CEDMgr app for the last 12 months for the shopify integration with Etsy platform to sync the order taking and orderfulfillment processes. The sync processes have been great so far using it without experiencing any issue.

BobsJellybean2

Sep 25, 2024  on Shopify

Shubham Kumar was fantastic. I was unsure of connecting Etsy with Shopify with this app and SK walked me through it all and made me feel comfortable that it was all done correctly and I was ready to get started. Their patience deserves an A+++ as I am not good at this stuff. Thank you for employing people who are so helpful and kind. It made my experience great.

Huggleberry Hill

Sep 24, 2024  on Shopify

This app saves me so much valuable time for mirroring my Shopify products on to my Etsy store. Its easy to use once you know your way around the app. Shubham was more than helpful when I had a few technical queries. I opened the chat window in the app and Shubham responded immediately, talking me through the steps I needed to take. So far my experience has been excellent and I'm so glad I found the CedCommerce app to ease the daunting task of uploading hundreds of products to Etsy! Thank you Shubham!

seekingwellth

Sep 24, 2024  on Shopify

Very Helpful App, allows me to connect my two stores and not worry about inventory issues. When there is a glitch the support team has been available via chat to help sort things out. Pricing is very reasonable. Appreciate this tool and how it helps my business be more seamless, less work!

LUXURIOUS CHARM

Sep 23, 2024  on Shopify

I’ve been using CedCommerce’s Etsy Integration for my Shopify store, and the experience has been fantastic, thanks to Shubham Kumar! He provided top-notch customer support, patiently guiding me through every step of the integration process. From setting up the connection between my Etsy and Shopify stores to troubleshooting minor issues, Shubham was always responsive and helpful.

StitchPrism

Sep 23, 2024  on Shopify

Utkarsh was very helpful. I was overwhelmed and he was able to help me create a step by step plan to get everything set up on Etsy. I had trouble figuring things out alone but the customer service is excellent and very helpful.

Louise Minimalist

Sep 23, 2024  on Shopify

My service agent Utkarsh has been truly amazing! He is a Guru at solving problems. Not only has he helped to migrate my products from Shopify to my other stores but he has also provided me with valuable tips to grow my businesses. His knowledge about the app is second to none. I want recommend him to anyone who needs a personal touch and customer service that stands out from the crowd.

Tribu

Sep 23, 2024  on Shopify

Exceptional customer service, always available whenever we needed assistance. The application is incredibly user-friendly. CED has significantly boosted our Etsy shop’s performance, helping us double our income! Order syncing works seamlessly, and inventory management, which used to be a headache, is now running flawlessly. Special thanks to Shubham for his dedication and support from day one.

Sunday Girl by Amy DiLamarra

Sep 22, 2024  on Shopify

Utkarsh was extremely helpful in answering all my questions. This App got my products on Etsy super-fast. Love it so far

Mon Belle Amie

Sep 22, 2024  on Shopify

This is a great platform to be able to sell products in both Shopify and Etsy without having to create listings in two places. Saves a ton of time and their customer support has been FANTASTIC!

Goated MVP

Sep 20, 2024  on Shopify

Utkarsh was very helpful and patient. He made sure to explain everything that I needed and help any way he could.

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