The app itself is a little glitchy for me but the customer service has always been excellent so I just chat with them whenever I need assistance and they fix it and help me right away.

Avoid this app at all cost. Despite cancelling and uninstalling the app before the trial, they still charged the first billing cycle without any flexibility of offering a refund. Horrible experience and I urge all owners to stay away from them.

I am very happy with the service that I receive from CedCommerce. Fahad has been very helpful in assisting me to achieve my goals and solving any problems that I may have encountered. I appreciate the excellent customer service I have received l and look forward to utilizing more of their services going forward.

Excellent Support! First time using so I'm learning, looking forward for the next training session.

This app is so easy to use. I had 1 issue with the variants not appearing on Etsy, and it was a quick resolve. Zufishan was super helpful! Thank you.

Ok until you want to cancel. Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing. They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

I’ve been using this app for about a week now. I had lots of questions and Zufishan and her colleague provided great support. They helped me understand how to link products from Etsy to Shopify and everything in between. Wish I knew about this app before I spent hundreds paying a programmer to set up my Etsy listings in Shopify. Super happy with this app!

Very good App. Excellent Support , always fast ! I had problem on BF sales, and they helped us soo fast

Exceptional Support from Shikha! We cannot thank Shikha enough for her incredible support in resolving our website issues. She approached every challenge with professionalism, expertise, and a solution-oriented mindset. Her responsiveness was outstanding—whether it was troubleshooting technical glitches or implementing updates, Shikha was always on top of things, ensuring minimal disruption. Her deep understanding of website management and proactive communication made the entire process seamless and stress-free.

Zufishan Parveen was very helpful with resolving my issue with the CedCommerce Integration using my Shopify Store. Thank you for all your assistance.

We were initially using CED and we thought changing to Marketplace connect is better but there were some issues with integration on pricing and titles so we switched back to CED which works perfectly for us.

This review is for customer service - this was the reason we chose to try this app instead of the others. I had heard the customer service was helpful and today it really delivered, and on a Saturday! Thank you Dhruv, for helping me set up shop.

I just signed up and installed CedCommerce and had an amazing experience with Utkarsh! They were incredibly patient, knowledgeable, and went above and beyond to help me integrate my Shopify and Etsy shops seamlessly. Every question I had was answered thoroughly, and they made the whole process so much easier than I anticipated. It’s rare to find customer support that is both efficient and genuinely friendly. I truly appreciate their professionalism and dedication. Thank you for such outstanding service!

Our store was so busy the last few weeks adding new products and getting organized for BFCM sales weekend and on Thanksgiving day I still needed to link all the new products to Etsy and was feekling super overwhelmed and frustrated but when I got on a call with the CED rep named Anyatra she saw my frustration and took the time to help get everything up for us. She then saw some ways to better help our store which utilizes nearly 20 different apps already that for me is very hard to remember how they all function; but her CED experienced team could help us by merging the CED apps together and managing the integration parts themselves. This service takes so much pressure off of us and saves massive amount of time from troubleshooting the app whenever we add new collections. Her service was far beyond what we get from most apps and even Shopify support. Thank you.

This app has saved sooo much time, instead of rewriting all product descriptions you can just transfer over from the app nice and quick. Customer service is great too, quick response and they answer all your questions. Anyatra was very helpful quickly resolving my issue.

You're paying for half of a program. When I started paying for this app, I was under the impression that it would handle syncing between both Etsy and Shopify, however I have come to find that it only handles syncing from Shopify to Etsy. This meaning that if something is bought on Shopify it will be removed from Etsy, but if something is bought on Etsy it is NOT removed from Shopify. Alright for syncing products to Etsy, but I ended up still having to adjust all my listings on Etsy anyway. The interface is clunky and doesn't load well. I think I'll be cancelling my service...

Utkarsh was extremely helpful as I navigated through the Etsy database. His patience was simply amazing as I asked many questions. Thank you for your time and your assistance to navigate the software.

I've been using CedCommerce for well over a year and am definitely impressed. My main objective was to sync Shopify and Etsy, so products were aligned in terms of inventory, descriptions, images, etc., which it does perfectly. There's a lot of flexibility in the app and I've also been learning more about their additional services. Most importantly, their customer service really sets the standard for how all companies should strive to be. Dhruv recently helped me with a question - not only did he answer it super quickly, he also taught me a lot more on how to make the most of the tool! I left feeling enlightened with more knowledge than I had anticipated and needless to say very pleased. I have no regrets installing CedCommerce and would definitely recommend.

I recently enjoyed working with Shikra, a customer service representative from CedCommerce Integration, and I am beyond impressed! Shikra was pleasant, professional, and extremely patient as she helped me resolve two specific issues I was facing. What stood out to me was her proactive approach. She set up a Google Meet session to screen share, making it easy for us to communicate and address the problems together. Thanks to her expertise and clear explanations, both issues were resolved in under five minutes. This level of support truly sets CedCommerce apart. A big thank you to Shikra for the stellar service! I highly recommend their team to anyone needing seamless integration and exceptional customer support.

Utkarsh from the support team was extremely helpful getting our Etsy integration working properly. He's willing to spend much time helping to make sure everything is correct and was a pleasure to work with. CedCommerce has so far been way better and easier to use than shopify's marketplace connect. Much faster syncing as well. Thanks Utkarsh!