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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Siberian Cat Chick Shop

Aug 15, 2024  on Shopify

I got this app and within 3 minutes Utkarsh got on the line and helped walk me through integrating my Shopify listings with inventory into my Etsy store after I had been painstakingly trying to get my Etsy listings set up to view multiple types of fabric!!! The Etsy app would only allow me to set up two options per listing and it is 20 cents per listing, so this is AWESOME!! Thank you so much and this is well worth the monthly fee!!

WrenIvyCo

Aug 13, 2024  on Shopify

I had an extremely annoying problem and Ritik Rajput was so helpful in fixing it super fast! They helped me with Zoho Assist and showed me other features that I wasn't aware of. I highly recommend using CedCommerce Etsy Integration.

Sugar Love TM

Aug 13, 2024  on Shopify

Very Quick and helpful service with helping integrate products into etsy. They walked me through everything and made the transition very understandable and smooth.

MeraKalpa Malas

Aug 12, 2024  on Shopify

Impressed with the quick service from Ritik today! So far this app has been very helpful and I'm still just getting used to all the features and how to use it best! Definitely recommend!

Petite Maison Play

Aug 11, 2024  on Shopify

So far, so good! We are only small and the team have been able to help customise a plan for us. Support has been great and easy to work with.

Decor2Go Winnipeg

Aug 11, 2024  on Shopify

Very helpful app to grow your Esty shop. The customer support is quick and professional. no problem stays behind and unsolved, Very match recommended

PinForce

Aug 10, 2024  on Shopify

Raj was AWESOME!! Answered EVERY question, was patient with me and made sure everything was up and running for me!!! 5 Star service!!

Okihasi

Aug 07, 2024  on Shopify

Mohd Fahad Khan helped me integrate my Shopify store with Etsy and get all my products integrated over. It was very helpful and easy to talk to. Thank you, Mohd!

Snash

Aug 07, 2024  on Shopify

Great app. Everything works very well. We had a problem, which the support solved directly. we can highly recommend the app.

Craft Club Co

Aug 05, 2024  on Shopify

Great support from the team when I needed help and the app works really well. We've tried a few and this one is the best. Also great that they have similar apps for other marketplaces.

DENIZ OGUZ

Aug 05, 2024  on Shopify

Special thanks to Srajan Shukla. He helped me through the process, and we completed the integration. I'm glad to know I can easily get help in any subject at any minute. Don't hesitate to give them a try. I hope you will come across Mr. Shukla. 5 stars!

Stack Life Customs

Jul 29, 2024  on Shopify

Customer service is 100% on point to help any way they can. I am not a tech savvy person and they have gone above and beyond each time I have needed it. Problem is always solved easily!!

Amira Jewelry

Jul 26, 2024  on Shopify

I received a great and fast support from Suryansh Singh Chauhan,The app is good ,still there is more to learn.

Soul Happy

Jul 21, 2024  on Shopify

Vikram was very helpful. He knew exactly what to do to fix the issue I was having with a listing connecting to my shop. Very friendly and fast too. :)

SunnahBay

Jul 19, 2024  on Shopify

Always helpful and available day or night. Couldn't ask for better. After learning the system, which is not very complicated at all, it offers seamless export to Etsy.

Glow Pups

Jul 17, 2024  on Shopify

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

Bibelot Home

Jul 15, 2024  on Shopify

I had a wonderful experience with Vikram and he was super helpful. I will continue to work with him!

YUAN WELLNESS

Jul 10, 2024  on Shopify

The app is a very good help. Assistant teams are very good and helpful. Swati Lohani is very helpful. Thank you!

Little Bird Photography Props

Jul 09, 2024  on Shopify

I have used this app in previous years and it didn't work for me. I have just re installed in and giving it another go. So far, the syncing is a smooth process and it seems much improved. I had a small issue with product images on three of my listings and Swati was very quick to fix my issue. I'm very optimistic about this app and the broader customer reach that it will allow!

Label Realm

Jul 07, 2024  on Shopify

This app is very helpful to our business. The support is very great and positive! This app is worth to try!

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