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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,022)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Soul Happy

Jul 21, 2024  on Shopify

Vikram was very helpful. He knew exactly what to do to fix the issue I was having with a listing connecting to my shop. Very friendly and fast too. :)

SunnahBay

Jul 19, 2024  on Shopify

Always helpful and available day or night. Couldn't ask for better. After learning the system, which is not very complicated at all, it offers seamless export to Etsy.

Glow Pups

Jul 17, 2024  on Shopify

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review. If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

Bibelot Home

Jul 15, 2024  on Shopify

I had a wonderful experience with Vikram and he was super helpful. I will continue to work with him!

YUAN WELLNESS

Jul 10, 2024  on Shopify

The app is a very good help. Assistant teams are very good and helpful. Swati Lohani is very helpful. Thank you!

Little Bird Photography Props

Jul 09, 2024  on Shopify

I have used this app in previous years and it didn't work for me. I have just re installed in and giving it another go. So far, the syncing is a smooth process and it seems much improved. I had a small issue with product images on three of my listings and Swati was very quick to fix my issue. I'm very optimistic about this app and the broader customer reach that it will allow!

Label Realm

Jul 07, 2024  on Shopify

This app is very helpful to our business. The support is very great and positive! This app is worth to try!

StellaSimone Salon Systems

Jul 07, 2024  on Shopify

Vikram did a wonderful job in assisting me with an integration issue with ETSY that was resolved within minutes. Highly Recommend this app!

Funny Wolf Gifts

Jul 07, 2024  on Shopify

The CedCommerce Etsy Integration app helped me to smoothly move over all my current Etsy listings to my new Shopify store, as well as bulk post my new Shopify listings onto Etsy. I didn't have to worry about any manual syncing and moving over of products and listings, it was all automatically done for me. The customer service is also outstanding, and I never had to wait long for the team to get back to me whenever I needed help. Thank you Srajan Shukla in particular for your help!

Naturally Unique Boutique by Cosio Jewels

Jul 01, 2024  on Shopify

Vikram Roy was very helpful, patient in helping me get set up with my Etsy integration. Also, kind to connect on WhatsApp to assist later if I run into anymore issues. I also love that they use google meetings and walk screen by screen so I know how to use it in the future on my own.

Mystic Summer Crystals

Jun 30, 2024  on Shopify

CED Commerce is great to link etsy and shopify products! Definitely worth the smaller ad on price when you are trying to manage two platforms with 500+ active items!

Adventures In Life

Jun 30, 2024  on Shopify

I really enjoy it, it makes my life way easier and the customer service is wonderful. They go above and beyond to help and even if I come with 1 question I end up getting with more enhancements to make my life easier. And it isn't a chatbot which that alone is worth the 5 stars.

Inspiration Nautique

Jun 27, 2024  on Shopify

The prices displayed are different from the correct ones. I wanted to test Etsy with the free plan including 200 products, but ultimately the plan only includes 10 products. It is impossible to test with 10 products... Also, when my simple description was published from Shopify to Etsy, it took all the source code and published it in the Etsy description. I had to redo all my descriptions, which defeats the thing's purpose from my point of view.

BeadsBalzar Beads & Crafts

Jun 24, 2024  on Shopify

Fast and efficient resolve to all my issues, whenever I have an issue. Thank you Vikram and the rest of the team for always being there day or night when I need help. Fantastic service!

KingWood Clocks Décor & More

Jun 23, 2024  on Shopify

I've used Ced Commerce Integrations for years with Amazon, and now with the Etsy Integration. It makes life so much easier when matching products and moving between platforms. Plus their customer service is top notch, any issue or questions are handled promptly. I can't think this team enough for their service and app. Thanks sooo much!

Cosmovisions

Jun 23, 2024  on Shopify

The app performs well, is intuitive, and is also very fast. But the real strength is the support team because they are competent and always available. And when dealing with customer orders, that's a fundamental characteristic :) I recommend it

Seedville USA

Jun 23, 2024  on Shopify

We've been using this app for several months now, & it has been smooth sailing. I am relieved to have found an app that works properly & does what it is supposed to! (We tried 2 different companies integrations previously, & both were buggy disasters that often went down for days at a time or deleted listings, etc.) CedCommerce was very quick & easy to set up, all of the options you need within the app are available, & the few times I've needed assistance, their support team was able to help immediately, & were very knowledgeable & friendly. I recommend the CedCommerce Etsy Integration app highly!

DeeperConscious

Jun 23, 2024  on Shopify

Great Service from CedCommerce again in getting me up to speed in using their integration tools. This time it was for Etsy just as with the Amazon tool. A couple of minutes with one of their service people and suddenly the skies open and everything is working fine. Thanks to the team once again. Thank you Swati.

Carnival Kicks

Jun 20, 2024  on Shopify

I've been using this app for a long time, it's so awesome. And the customer service is super helpful. Highly recommended.

Personalize Pal

Jun 17, 2024  on Shopify

App was easy to use and customer service from support team provided excellent guidance on my setup questions.

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