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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,022)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Katamco, LLC

Aug 20, 2024  on Shopify

Utkarsh was super helpful when setting up the products. I took one star off because I find it difficult to use/not user friendly without someone being on live chat to help me.

SandyBirds Golf Gear

Aug 20, 2024  on Shopify

Ritik was super helpful and made my experience with using CedCommerce - Etsy Integration great. He helped me resync all of my Shopify products to Etsy, and also helped me change prices between my Etsy and Shopify stores. I recommend reaching out to the support team if you need any assistance. Thanks!

Tie Ur Knot

Aug 20, 2024  on Shopify

The customer service is always reliable, I have sent them multiple queries about our shop issues and they always answer fast and ready to help. Very good service!

Mashpi Chocolate

Aug 19, 2024  on Shopify

I just installed the App and so far, it's working wonderful. It was a little hard to sync them but I started a chat with customer support and was connected Utkarsh and he was wonderful, walked me through every step of the synchronization and everything was done in under 10 minutes. I can't wait to be able to manage both my shopify store and my Etsy store in one place, because managing them separately is nearly impossible.

Sundaylace Creations & Bling

Aug 19, 2024  on Shopify

I had problems and they helped me fixed it. It took a google meet call and lots of refreshing but we got it all synced up.

Painting Daydreams

Aug 19, 2024  on Shopify

What a delight to have an incredible customer service experience. I reached out twice with questions and received a quick response with clear instructions. This product is fantastic and saves so much time. Huge thumbs up!

Firebird Furniture

Aug 15, 2024  on Shopify

We love that the CedCommerce app has live customer service reps to help solve problems. I was able to do a google meet with my rep who worked with me to efficiently resolve my issues. 5 star service!

Siberian Cat Chick Shop

Aug 15, 2024  on Shopify

I got this app and within 3 minutes Utkarsh got on the line and helped walk me through integrating my Shopify listings with inventory into my Etsy store after I had been painstakingly trying to get my Etsy listings set up to view multiple types of fabric!!! The Etsy app would only allow me to set up two options per listing and it is 20 cents per listing, so this is AWESOME!! Thank you so much and this is well worth the monthly fee!!

WrenIvyCo

Aug 13, 2024  on Shopify

I had an extremely annoying problem and Ritik Rajput was so helpful in fixing it super fast! They helped me with Zoho Assist and showed me other features that I wasn't aware of. I highly recommend using CedCommerce Etsy Integration.

Sugar Love TM

Aug 13, 2024  on Shopify

Very Quick and helpful service with helping integrate products into etsy. They walked me through everything and made the transition very understandable and smooth.

MeraKalpa Malas

Aug 12, 2024  on Shopify

Impressed with the quick service from Ritik today! So far this app has been very helpful and I'm still just getting used to all the features and how to use it best! Definitely recommend!

Petite Maison Play

Aug 11, 2024  on Shopify

So far, so good! We are only small and the team have been able to help customise a plan for us. Support has been great and easy to work with.

Decor2Go Winnipeg

Aug 11, 2024  on Shopify

Very helpful app to grow your Esty shop. The customer support is quick and professional. no problem stays behind and unsolved, Very match recommended

PinForce

Aug 10, 2024  on Shopify

Raj was AWESOME!! Answered EVERY question, was patient with me and made sure everything was up and running for me!!! 5 Star service!!

Okihasi

Aug 07, 2024  on Shopify

Mohd Fahad Khan helped me integrate my Shopify store with Etsy and get all my products integrated over. It was very helpful and easy to talk to. Thank you, Mohd!

Snash

Aug 07, 2024  on Shopify

Great app. Everything works very well. We had a problem, which the support solved directly. we can highly recommend the app.

Craft Club Co

Aug 05, 2024  on Shopify

Great support from the team when I needed help and the app works really well. We've tried a few and this one is the best. Also great that they have similar apps for other marketplaces.

DENIZ OGUZ

Aug 05, 2024  on Shopify

Special thanks to Srajan Shukla. He helped me through the process, and we completed the integration. I'm glad to know I can easily get help in any subject at any minute. Don't hesitate to give them a try. I hope you will come across Mr. Shukla. 5 stars!

Stack Life Customs

Jul 29, 2024  on Shopify

Customer service is 100% on point to help any way they can. I am not a tech savvy person and they have gone above and beyond each time I have needed it. Problem is always solved easily!!

Amira Jewelry

Jul 26, 2024  on Shopify

I received a great and fast support from Suryansh Singh Chauhan,The app is good ,still there is more to learn.

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