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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (2,076)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Sterling Press

Aug 27, 2024  on Shopify

Utkarsh Was very helpful today in helping understand the basic of Ced. He explained my issues in detail.

Love and Honor Jesus

Aug 26, 2024  on Shopify

Utkarsh was very patient and helpful with all of my inquiries! Really appreciate everything he helped me with!

Blackbird Fabrics

Aug 26, 2024  on Shopify

I ended up not going forward with the Etsy Integration app as we went another route with our integration however I just want to mention that the customer service team was really helpful and answered all of my questions quickly and kindly!

Magnificent Me

Aug 26, 2024  on Shopify

I highly recommend this integration. They always do a great job assisting and resolving our issues. The interface is user friendly, professional, and efficient. Truly appreciate the support and recommend this speedy service to all merchants.

IT'S WHATEVER LLC

Aug 26, 2024  on Shopify

The help I receive was fast and the issues was resolve. Thanks for all the help Mohd Fahad Khan and the support team.

Oh My Darling Party Co

Aug 25, 2024  on Shopify

This app's customer service is nothing short of amazing! I had a few questions about the features, and their support team was super quick to respond and incredibly helpful. They went above and beyond to make sure I had everything I needed, and they even followed up to ensure everything was working perfectly. It's rare to find such attentive and friendly service these days. This app has not only great functionality but also a team that genuinely cares about its users. Highly recommend!

Outlined

Aug 25, 2024  on Shopify

Great apps for integration into other sales channels. It's crazy to manage it without this and there aren't any other apps I would consider. I tried them all and this was the only one that didn't force settings on you and just worked.

ReCAP Vintage Studio

Aug 24, 2024  on Shopify

This Mohd fahad Khan answered my questions on line and then he had the brilliant idea to do a face time call with me. I am 61 years old and I have never done anything like this....but it was easy with Mohd because he made it easy. He told me how to click on this and that and he helped me bulk edit an item and then he talked me through listing something. It was like having a private tutorial. I am very grateful to him and I am impressed with this excellent and intuitive customer support. Thank you Mohd!

Bannuci

Aug 23, 2024  on Shopify

Very helpful App and the customer support. Got help immediately on what my issues were using the app. Highly recommended and hope it works well

BHearn Digital Media

Aug 23, 2024  on Shopify

Had an issue with some products syncing with the app that I did not want to sync, needed them deleted from the app. Mohd Fahad Khan had the issue resolved within 1 minute and advised me on how to exclude them from syncing in the future. Great support!

Brickcessories

Aug 22, 2024  on Shopify

Utkarsh is very helpful fixing issues with our Etsy listings and makes the use of this app seamless. App works well to manage listings and orders.

My Store

Aug 22, 2024  on Shopify

I absolutely love the Cedcommerce Etsy Integration! It has made managing my Etsy store so much easier and more efficient. The seamless integration, user-friendly interface, and top-notch customer support have truly exceeded my expectations. I especially want to give a shout-out to Utkarsh from the Business Development team, who was incredibly helpful and responsive throughout the entire process. His guidance and support made all the difference. Highly recommend Cedcommerce for anyone looking to streamline their Etsy shop management!

Darik Fanarik

Aug 21, 2024  on Shopify

This tool has been a game-changer for my business, making it easier to manage multiple sales channels efficiently. I highly recommend Etsy Integration by CedCommerce to any seller looking to optimize their Etsy operations. Anyatra from the tech team helped me understand the product details and also assisted us through a meeting.

Katamco, LLC

Aug 20, 2024  on Shopify

Utkarsh was super helpful when setting up the products. I took one star off because I find it difficult to use/not user friendly without someone being on live chat to help me.

SandyBirds Golf Gear

Aug 20, 2024  on Shopify

Ritik was super helpful and made my experience with using CedCommerce - Etsy Integration great. He helped me resync all of my Shopify products to Etsy, and also helped me change prices between my Etsy and Shopify stores. I recommend reaching out to the support team if you need any assistance. Thanks!

Tie Ur Knot

Aug 20, 2024  on Shopify

The customer service is always reliable, I have sent them multiple queries about our shop issues and they always answer fast and ready to help. Very good service!

Mashpi Chocolate

Aug 19, 2024  on Shopify

I just installed the App and so far, it's working wonderful. It was a little hard to sync them but I started a chat with customer support and was connected Utkarsh and he was wonderful, walked me through every step of the synchronization and everything was done in under 10 minutes. I can't wait to be able to manage both my shopify store and my Etsy store in one place, because managing them separately is nearly impossible.

Sundaylace Creations & Bling

Aug 19, 2024  on Shopify

I had problems and they helped me fixed it. It took a google meet call and lots of refreshing but we got it all synced up.

Painting Daydreams

Aug 19, 2024  on Shopify

What a delight to have an incredible customer service experience. I reached out twice with questions and received a quick response with clear instructions. This product is fantastic and saves so much time. Huge thumbs up!

Firebird Furniture

Aug 15, 2024  on Shopify

We love that the CedCommerce app has live customer service reps to help solve problems. I was able to do a google meet with my rep who worked with me to efficiently resolve my issues. 5 star service!

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