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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,217)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Herbal-icous

Sep 03, 2024  on Shopify

Shubham Kumar did an excellent job assisting me in listing my products to Etsy very patient and helpful

Jeweluxe

Sep 03, 2024  on Shopify

My customer service experience with Utkarsh was top tier. He was very helpful. I was having issues with my Pricing on my Shopify and Etsy store, and after speaking to him I am now able to operate my store more. Being that its my very first time using Etsy and launching an online store.

Esprit de l'Himalaya

Sep 03, 2024  on Shopify

I have just synced my Shopify store to Etsy today and i am thrilled with the ease of this app up to now. The support is truly amazing which makes a world of difference for someone like me who is not fully savy to setting up such app. The whole support team was excellent and totally helpful. Thanks to Shubham, Utkarsh, Srajan, Ritik and without forgetting Anyatra. Thank you for your app and for your incredible help. Andréa

VioletJimArt

Sep 02, 2024  on Shopify

The app is quite intuitive so far. However, some parts of my listing from Shopify didn't sync properly, so I had to contact customer support. Utkarsh was very helpful and guided me through the process. Thank you so much!

LOVELOX

Sep 02, 2024  on Shopify

CED Commerce is our go-to App for connecting our Etsy store to our Shopify store. Its easy and intuitive but if you do get stuck the Support is on-hand instantly to resolve your issue in a timely manner. We can no process our Etsy orders like our Shopify orders which helps streamline the entire business. Thanks CED Commerce!

Love Couture

Sep 02, 2024  on Shopify

Anyatra was soooo helpful!!! This app is great!! She helped me place my orders on Shopify and even did Google meet to show me her screen. Sooo patient, kind and helpful:) Thank you!!!!!

Cottonwood Designs and Boutique

Sep 01, 2024  on Shopify

Excellent support going above and beyond to ensure my questions were answered completely. Also ensured I understood how to proceed before dropping the call.

Culture Belly

Sep 01, 2024  on Shopify

Mohd Fahad Khan was incredibly helpful and patient in guiding me through the setup process for my Etsy integration. Highly recommended!

Infinite Wonders Today LLC

Sep 01, 2024  on Shopify

Utkarsh was a great help in getting one of mu products published to ETSY. Very knowledgeable and helpful. Easy to understand!

My Store

Aug 30, 2024  on Shopify

Great customer support! My issues were resolved right away, and I also received tutorial advice! I am extremely satisfied!

The Pink Controller

Aug 29, 2024  on Shopify

My first time using this app to update to Etsy. Had some errors but support jumped right in to help. But in the future would prefer a solution that I can fix on my own just in case support is not available

BrycesDice

Aug 28, 2024  on Shopify

Was a good platform for moving products over. I found some issues with the app disconnecting. Easy to reconnect. But wasn't something I was able to keep up with personally. I got rid of the app because I stopped using etsy. But if I were to continue with that platform, I would have kept this app .

northernwillow

Aug 28, 2024  on Shopify

Excellent support in setting up the application after initial difficulties. This app will save me so much time. Previously was looking at expensive inventory management systems which are far more complicated, but this does everything I need it to do. Also options in future to easily upload new products both ways. Thanks to Shubham Kumar for his help!

Little LaRue

Aug 27, 2024  on Shopify

Very easy to use and navigate! Great customer service and immediate response! Utkarsh was so helpful!

kaftanbuzz

Aug 27, 2024  on Shopify

Very good LIVE customer service! Always get help in minutes. Today, Utkarsh was very helpful and was able to sync two orders that we were unable to sync for a few days. Thanks!

Sterling Press

Aug 27, 2024  on Shopify

Utkarsh Was very helpful today in helping understand the basic of Ced. He explained my issues in detail.

Love and Honor Jesus

Aug 26, 2024  on Shopify

Utkarsh was very patient and helpful with all of my inquiries! Really appreciate everything he helped me with!

Blackbird Fabrics

Aug 26, 2024  on Shopify

I ended up not going forward with the Etsy Integration app as we went another route with our integration however I just want to mention that the customer service team was really helpful and answered all of my questions quickly and kindly!

Magnificent Me

Aug 26, 2024  on Shopify

I highly recommend this integration. They always do a great job assisting and resolving our issues. The interface is user friendly, professional, and efficient. Truly appreciate the support and recommend this speedy service to all merchants.

IT'S WHATEVER LLC

Aug 26, 2024  on Shopify

The help I receive was fast and the issues was resolve. Thanks for all the help Mohd Fahad Khan and the support team.

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