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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (558)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Almaeterna Joyas

Jan 08, 2025  on Shopify

Muy cómoda y sencilla de usar. Elegante en su puesta en la tienda. Encantados de poder usar esta app tan magnífica.

Off The Grid Energy Solutions

Jan 04, 2025  on Shopify

So far so good! I initially had an issue setting up the app but the customer support was very fast and resolved my issue. Zydrunas was fast and professional. A good free app to boost sales

Odele Beauty

Jan 01, 2025  on Shopify

Awesome app -- super easy to configure, lots of flexibility with styling options, and when I needed a small tweak to a typeface, Samuel responded to my ticket within an hour and had the fix live on our site within 30 minutes. Highly recommend.

Sorpresas Divertidas Shop

Jan 01, 2025  on Shopify

Acabo de instalarla y es súper fácil e intuitiva. En un momento he configurado el primer upsell y todo sin errores, y todo esto sin tener que pagar que se agradece mucho con tanto gasto en Shopify jeje. ¡Gracias, buen trabajo!

Nudebrownsugar

Dec 27, 2024  on Shopify

I love this app! This is a great way to combine my 3 cleansers for immediate purchase. No issues after install and super easy to use. I will definitely be using this app for other products across my website. Thank you very much!

KA'A

Dec 21, 2024  on Shopify

Simple and practical to use. But has a bug when creating "Frequently Bought together" upsell offer: it uses "Related products" from Search&Discovery app, but instead should use "Complementary products" recommendation.

Lena Quist

Dec 18, 2024  on Shopify

Been looking for an app like this and was excited to find one free and super-easy to use that actually covers what I need. Highly recommended!

simply-herbal.com

Dec 17, 2024  on Shopify

Must have free app for your ecommerce store. Customer support is also great. Thanks for your assistance Matas!

ScrubMe

Dec 16, 2024  on Shopify

Great app and a great addition to our store, it is easy to use and has many features that have allowed us to apply the offer to many areas of our store increasing sale

Modiniva LLC

Dec 14, 2024  on Shopify

Works exactly as I wanted. I did not want to suggest the same recommended products each and every time. This app is sharp enough to pick relevant products on its own.

Jacky's Place

Dec 12, 2024  on Shopify

Just started to work with the app, and got a great support from Samuel! Hopefully it´s just the beginning of the long term coopearation!

PREMIER CASH REGISTERS

Dec 12, 2024  on Shopify

We needed an upsale app as the one we had been using had been retired. I looked at several but became fustrated as, when I came to install, they all seemed to want to access customer's personal data. Thankfully not this app which has the bonus of it being free! It is easy to use, east to customise and works well for our store.

WuffTees

Dec 11, 2024  on Shopify

I love how easy this app is to use. It's incredibly user-friendly and lets us create targeted upsell offers in minutes. The overall experience has been amazing! It's a great way to boost our sales without any hassle.

DangerousLadies

Dec 10, 2024  on Shopify

Perfect app, did exactly what I needed. We sell 3D Printed crafts and wanted the option to upsell epoxy glue with the kits. This added a lovely little button (with some minimal product info) right beneath our add to cart. No coding was needed to integrate it beautifully with my existing theme.

FurGroom

Dec 10, 2024  on Shopify

very easy set up. got results straight away. i had issues with other upsell apps not working correctly, but this app has been the best by far.

wheelchairstrap.com

Dec 10, 2024  on Shopify

Very easy to use and customize, seriously impressive app. Options to have upsells on product pages and in-cart. You can apply an upsell to a specific product or a whole collection. Upsells can also be specific chosen products or tied to the "search and discovery" app. Integrates really well with the themes I use. Super fast and helpful customer service as well. I ran into a problem and Samuel was able to help solve my issue within the hour.

Urban Revolution Australia

Dec 09, 2024  on Shopify

Just installed but it was easy to do. Product recommendations are good and it looks good just below the add to cart button!

Plushie Produce

Dec 08, 2024  on Shopify

So far I'm very pleased with the app. Setting up upsells and cross sells on product pages and the shopping cart can be done in just a few clicks. You can also modify the styling and include discounts for bundled products.

Jay-Niy

Dec 06, 2024  on Shopify

This was my first time using this app. I wasn't sure how it worked, I filled in the information, changed a button color, put in a discount, pressed save and it appeared on my page. I clicked on "claim offer" button to see if it worked, it did, and it also showed the discount on each product. It was very quick and easy. Thank you.

Clearwater Lights

Dec 05, 2024  on Shopify

After our old upselling app stopped working, we needed a new solution and were looking for Built for Shopify upselling apps. We came across this one because it was free and had good reviews, and could not recommend it more. It has all the functionality you could want to set up a nice looking upselling widget quick and easy. The only things I've noticed is that when you press the add button it doesn't actually show the item is in the cart until you refresh and also the widget will go away if you add one of the upselling options and then go to a product with the same option.

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