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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (371)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Eye Candy Sensation

Nov 14, 2024  on Shopify

It's a very nice App That's easy to set up and customize. It looks great on the website, and it's a great way to introduce more products to your customers. I highly recommend this helpful tool for your business.

OASISLEE

Nov 11, 2024  on Shopify

So far very easy to use. I just launched the app and the process of setting it up was very smooth and straightforward. Looking forward to great returns!

Jileon RainBoots

Nov 10, 2024  on Shopify

Really easy to use app which has replaced a more dated version. Looks far sleeker and easier to match with our theme. Zydrunas' response in fixing it for our theme was fantastic.

Printable Pages by CJY

Nov 10, 2024  on Shopify

I have only just started using this app, and within 5 minutes I had the upsell products in my cart drawer exactly how I wanted it.

BW LLC

Nov 08, 2024  on Shopify

Great app. I had a tiny bit of trouble at the start, but their service was prompt and they were able to fix it within about 20 minutes.

Pedaller Designs

Nov 07, 2024  on Shopify

Love how easy this is to use and customizable to match my store's theme. Couldn't be happier with all the features!

Mi Casa Verde

Nov 07, 2024  on Shopify

The app is incredibly easy to use and perfect for managing upsell offers. I always prioritize apps with excellent customer support and responsive agents ready to help with any questions. This app definitely delivers!

Street Collector

Nov 07, 2024  on Shopify

Great App. does exactly what you need adds a clean and well designed widget to cross sell and upsell

LILY Official Store

Nov 05, 2024  on Shopify

The best app I have ever used in the upsell class, and I have tried a lot of apps, but none of them met my needs. This is simple to operate, has practical functions, and has a variety of styles and customizations, which can suit my theme well.

Superstar Components

Nov 04, 2024  on Shopify

Works great, so simple and easy Only niggle is other offer codes overwrite the discount, would be nice if the "upsell offer" was frozen as it is no matter what shopify discount codes are applied. Eg buy part for £20, upsell another £20 part for 25% off. but when you add the 10% off promotion the 25% discount on the cross sell changes to 10%. i think this will annoy customers. hopefully that is possible to fix in future.

Gilliangladrag

Nov 04, 2024  on Shopify

So far it seems to work well - although a very new app. Obviously free at the moment too, which is really great - but I worry about spending time adding lots of upsells with my site if they then decide to charge loads in the future - a bit of an unknown situation. But for now it seems to work well and their team were very quick to help and iron our any issues, which I appreciated.

ikreme skin parlor

Nov 04, 2024  on Shopify

Quick response and solution. I needed to add inventory to my cross sell items for the add-on products to appear. Thanks!

H.P. May Magick Shop

Nov 03, 2024  on Shopify

love it! such an easy to implement and fast working app! I have not seen anything work as simply as this for upselling/ cross-selling, bundle & save app on shopify yet!

Top Picks Mall

Nov 03, 2024  on Shopify

excellent app for activating upselling and cross-selling offers without any costs. this kind of app should be appreciated

My Store

Nov 03, 2024  on Shopify

I’ve been using it to upsell related products on my Shopify store, and it’s been incredibly effective. The setup was straightforward, and it integrates seamlessly with my theme. The analytics are a huge plus, allowing me to see exactly what’s working. Highly recommend this app for anyone looking to increase their average order value!

ChileGatillos

Nov 02, 2024  on Shopify

Hasta el momento la aplicación está muy bien, faltan algunos detalles de personalización en la sección "Frequently bought together". Como: 1 - Evitar que los clientes puedan desmarcar productos del paquete 2 - Dar la posibilidad editar valores individuales por producto adicional 3 - En la sección de diseño poder centrar los títulos, dar mayor nivel de personalización, etc.

JetChics

Nov 01, 2024  on Shopify

I can't believe this app is free! The UI is very easy to use and the widgets look clean and minimalistic. Samuel from the user support was very swift to respond and handled a small issue I had perfectly. Thank you guys for making this app!

SLBMoto

Oct 31, 2024  on Shopify

It's quick and easy to add UpSell options to your product pages and cart. I'm still exploring it's other capabilities, but I've got up and running in around five minutes.

Baileys Booptique

Oct 31, 2024  on Shopify

I've tried a few apps so far for upselling that just haven't done what I'm after - I am so so happy with this app! It's super simple to use and customisable to match your store theme. Highly recommend!

Menty B's Essentials

Oct 29, 2024  on Shopify

Super easy to navigate and use. Setting up the upsell offers has been a breeze and they look a lot more professional than other apps i've tried. Highly recommend checking this app out!

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