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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (558)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Merrell

Feb 10, 2025  on Shopify

The best application on Shopify when it comes to upsell. Even better, if help is needed the customer care team is ready to take care of you. Highly recommend this!

Gripen Tactical

Feb 10, 2025  on Shopify

Works really well, and great support. Unfortunately, there is no possibility to support different languages in the shop.

BohemeForever

Feb 09, 2025  on Shopify

Very good application! Simple to set up and fits perfectly with our site. The support is also very responsive and professional. Thanks to Zydrunas for his invaluable help.

The Broomhill Farm Co

Feb 07, 2025  on Shopify

So far so good - we needed a simple upsell engine to test some concepts. Straight "out of the box" this was so easy to use!

VanEquip NZ

Feb 05, 2025  on Shopify

Amazingly easy to get offers live. I had a cross-sell on some product pages within 10 minutes. Great backend UX and has all the customization options I need. Definitely recommend it!

Bloomed Roots

Feb 03, 2025  on Shopify

This app has allowed me to cross sell items easily on my website and their customer service has been easy and efficient to work with. Zydrunas was very helpful!

Cloudizzy

Feb 03, 2025  on Shopify

Everything works as it should, and the customer support is great, which was the selling point for me. Samuel in particular was very helpful, he solved my issue in just a few minutes!

Delawrence watches

Feb 03, 2025  on Shopify

Absolutely amazing app! The interface is smooth, easy to navigate, and user-friendly. Everything works flawlessly, and the features are exactly what I needed. Highly recommended! ✨

021 Studio

Jan 30, 2025  on Shopify

Très facile à mettre en place et intuitive, elle a rapidement généré des ventes. Il y avait un soucis de mise en page, le support de Matas a été très réactif pour le résoudre. Je recommande ! En plus pour le moment elle est gratuite.

Modi Toys

Jan 29, 2025  on Shopify

Wow can't believe an app this amazing is free. Such a huge cost saving for small businesses. Love how quick and easy it is to set up. Thank you so much!

LOCK£D IN

Jan 29, 2025  on Shopify

Very easy to use & extremely helpful staff. Matas replied to me quickly, Answered any questions I had and resolved all my issues. Amazing app with amazing staff! Couldn't recommend more.

Pure Tone Aesthetics

Jan 28, 2025  on Shopify

Does exactly what I wanted but needed a little tweak and Matas stepped in within a few minutes and made the adjustments. Works well and great service and support.

Farm City Pets

Jan 26, 2025  on Shopify

Been using this for a couple of months and i love how customisable it is. Looks nice on my pages. The support has been great, especially from Matas, who fixed my problem so fast I was kind of shocked.

Faciup

Jan 21, 2025  on Shopify

My God, friends, I had been looking for an app that would improve the offers in Upsell for my store. I do not have much resources to invest in this part and this app helped me a lot in a simple and quick way to configure what I needed to make my offers more attractive and sell more. Congratulations for creating solutions like this for beginner traders

Navy Professional Ltd

Jan 21, 2025  on Shopify

Just WOW what a great app, and support service. The guys are super fast at responding and are a breath of fresh air! 100% recommend this app.

Lorcards

Jan 21, 2025  on Shopify

Amazing versatile and intuitive app. Especially love the amount of configuration possible and you immediately see the preview with your selected products to have a good feel for how it will look.

Vive Nutrition

Jan 15, 2025  on Shopify

So far so good. We just installed the app and needed some customization. Samuel has been really helpful and prompt

Pecard Leather Care Company

Jan 15, 2025  on Shopify

Great app and amazing customer support! I have two sites. The app worked perfectly right away on the first site. The other site needed some tweaking, as it has a lot of custom code built in, but customer support was awesome and helped me get it all running perfectly in no time! Great customization and user experience, I highly recommend it!

neomodest

Jan 14, 2025  on Shopify

Very much glad to install this app to our store. So easy to use and create a great shopping experience while upselling items.

Elfas Namuose

Jan 14, 2025  on Shopify

This app made a great impression with its clear and easy installation process – everything is set up so that even beginners can quickly integrate it into their store. The functionality is excellent, effectively boosting sales by offering the right products at the right time. The only aspect I missed was more detailed analytics to better evaluate performance. However, I learned that the developers are already working on this, so it’s likely to become another strong feature of the app soon. I highly recommend this tool to anyone looking to enhance customer experience and increase sales.

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