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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (369)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

021 Studio

Jan 30, 2025  on Shopify

Très facile à mettre en place et intuitive, elle a rapidement généré des ventes. Il y avait un soucis de mise en page, le support de Matas a été très réactif pour le résoudre. Je recommande ! En plus pour le moment elle est gratuite.

Modi Toys

Jan 29, 2025  on Shopify

Wow can't believe an app this amazing is free. Such a huge cost saving for small businesses. Love how quick and easy it is to set up. Thank you so much!

LOCK£D IN

Jan 29, 2025  on Shopify

Very easy to use & extremely helpful staff. Matas replied to me quickly, Answered any questions I had and resolved all my issues. Amazing app with amazing staff! Couldn't recommend more.

Pure Tone Aesthetics

Jan 28, 2025  on Shopify

Does exactly what I wanted but needed a little tweak and Matas stepped in within a few minutes and made the adjustments. Works well and great service and support.

Farm City Pets

Jan 26, 2025  on Shopify

Been using this for a couple of months and i love how customisable it is. Looks nice on my pages. The support has been great, especially from Matas, who fixed my problem so fast I was kind of shocked.

Faciup

Jan 21, 2025  on Shopify

My God, friends, I had been looking for an app that would improve the offers in Upsell for my store. I do not have much resources to invest in this part and this app helped me a lot in a simple and quick way to configure what I needed to make my offers more attractive and sell more. Congratulations for creating solutions like this for beginner traders

Navy Professional Ltd

Jan 21, 2025  on Shopify

Just WOW what a great app, and support service. The guys are super fast at responding and are a breath of fresh air! 100% recommend this app.

Lorcards

Jan 21, 2025  on Shopify

Amazing versatile and intuitive app. Especially love the amount of configuration possible and you immediately see the preview with your selected products to have a good feel for how it will look.

Vive Nutrition

Jan 15, 2025  on Shopify

So far so good. We just installed the app and needed some customization. Samuel has been really helpful and prompt

Pecard Leather Care Company

Jan 15, 2025  on Shopify

Great app and amazing customer support! I have two sites. The app worked perfectly right away on the first site. The other site needed some tweaking, as it has a lot of custom code built in, but customer support was awesome and helped me get it all running perfectly in no time! Great customization and user experience, I highly recommend it!

neomodest

Jan 14, 2025  on Shopify

Very much glad to install this app to our store. So easy to use and create a great shopping experience while upselling items.

Elfas Namuose

Jan 14, 2025  on Shopify

This app made a great impression with its clear and easy installation process – everything is set up so that even beginners can quickly integrate it into their store. The functionality is excellent, effectively boosting sales by offering the right products at the right time. The only aspect I missed was more detailed analytics to better evaluate performance. However, I learned that the developers are already working on this, so it’s likely to become another strong feature of the app soon. I highly recommend this tool to anyone looking to enhance customer experience and increase sales.

Almaeterna Joyas

Jan 08, 2025  on Shopify

Muy cómoda y sencilla de usar. Elegante en su puesta en la tienda. Encantados de poder usar esta app tan magnífica.

Off The Grid Energy Solutions

Jan 04, 2025  on Shopify

So far so good! I initially had an issue setting up the app but the customer support was very fast and resolved my issue. Zydrunas was fast and professional. A good free app to boost sales

Odele Beauty

Jan 01, 2025  on Shopify

Awesome app -- super easy to configure, lots of flexibility with styling options, and when I needed a small tweak to a typeface, Samuel responded to my ticket within an hour and had the fix live on our site within 30 minutes. Highly recommend.

Sorpresas Divertidas Shop

Jan 01, 2025  on Shopify

Acabo de instalarla y es súper fácil e intuitiva. En un momento he configurado el primer upsell y todo sin errores, y todo esto sin tener que pagar que se agradece mucho con tanto gasto en Shopify jeje. ¡Gracias, buen trabajo!

Nudebrownsugar

Dec 27, 2024  on Shopify

I love this app! This is a great way to combine my 3 cleansers for immediate purchase. No issues after install and super easy to use. I will definitely be using this app for other products across my website. Thank you very much!

KA'A

Dec 21, 2024  on Shopify

Simple and practical to use. But has a bug when creating "Frequently Bought together" upsell offer: it uses "Related products" from Search&Discovery app, but instead should use "Complementary products" recommendation.

Lena Quist

Dec 18, 2024  on Shopify

Been looking for an app like this and was excited to find one free and super-easy to use that actually covers what I need. Highly recommended!

simply-herbal.com

Dec 17, 2024  on Shopify

Must have free app for your ecommerce store. Customer support is also great. Thanks for your assistance Matas!

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