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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (718)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Source des Aubaines

Jun 17, 2025  on Shopify

Easy to use and very efficient! It is also not to pushy for our clients but easy to find some more things to add to their cart. This app is perfect for our online store.

M'Weaves

Jun 17, 2025  on Shopify

Installation was quite smooth.. once we explore the app more we will learn more about it. For now it feels great thank you.

Art of the Wave

Jun 17, 2025  on Shopify

Easy to use and draws the customer's eye towards the upsells in a non-intrusive, helpful way. I have become a fan of Essentials Apps! I love the way you can change the colours to match your brand message. I would recommend this app to anyone with an e-commerce store, as a gentle nudge for customers to consider upselling and saving money at the same time, as you can include a discount for multiple purchases.

UNDERLENA

Jun 16, 2025  on Shopify

Absurdly easy to set up, and integrate into our theme so that it looks seamless. Did not need support at all, but I'm sure that would be great too!

Mad Rock Climbing

Jun 16, 2025  on Shopify

This app has been a great way to connect products across our site and customers are very receptive to it!

My Training Shop

Jun 16, 2025  on Shopify

Surprised (pleasantly!) that after watching a short video then 5 minutes working in the app, I now have my first frequently purchased together offer :) So straightforward and intuitive - many thanks to this developer

Lunari

Jun 16, 2025  on Shopify

Einrichtung der App und erste Upselling Erstellung hat sehr gut geklappt. Einfach zu bedienen und optisch ansprechend.

HOMEMADE LATHER CO.

Jun 14, 2025  on Shopify

It's SATURDAY!! Not Mon-Friday business hours but the weekend, in the summer. Sebastian is working and answering emails in 2.5 seconds!! Amazing customer service. I thought my email would be answered Monday but no, I recieved a quick response today! That alone, lets me know how dedicated this company is to their customers. Highly recommend using Essential Upsell app.

Candice Gilmer Books

Jun 14, 2025  on Shopify

easy to use, and so far it looks great, and it should generate a lot more sales for me! thanks for making a great product :)

BichesetBuches

Jun 14, 2025  on Shopify

We love this app! It made is so easy us to set up, choose the design to match the branding of our webshop, choose the products we wanted to publish. A big thank you to the team for developing this! Great experience

AngelLadyCrystals

Jun 13, 2025  on Shopify

This app is very easy to install! The step-by-step video is clear and easy to follow. I like the way the 'upsell' option/widget appears in the cart drawer page.

Wellness Shift

Jun 13, 2025  on Shopify

At first, everything ran smoothly, until the upsell option disappeared from my product page. I contacted the support and was amazed how quickly they respond and make your every wish a reality. Especially thanks to Matas, my problem is solved now not even 24 hours after I noticed the glitch. Thank you!!

Vanish Collective

Jun 12, 2025  on Shopify

I was having a ton of trouble finding an app that did what I wanted until I found this one, it looks and works really good, and when I had an issue the support team responded almost instantly and got my 2 hour long problem quickly fixed in a matter of minutes, highly recommend

Trendy Buzz

Jun 12, 2025  on Shopify

Great Apps in Shopify for upsell & cross Sell. Its make my life easier. And also boost my sells and overall revenue. One can easily setup it on their website. You can use it.

MGC Derma EU

Jun 11, 2025  on Shopify

I was looking for an easy way to boost sales without being pushy. The Essential Upsell & Cross-Sell app made it easy to suggest products in a way that actually feels helpful, not spammy. It was very intuitive to set up and I had it running smoothly in no time.

The Aussie Haven

Jun 11, 2025  on Shopify

Super easy to install and create offers. Took me minutes to have up and running on my store! Thank you!

Distinguished Fine Men's & Women's Apparel

Jun 11, 2025  on Shopify

The Best Upsell Cross Sell app on Shopify in my humble opinion, the staff also the best, extremely helpful and even got my app working for me well, AAA+++

Rock Paper Scissors K-Pop

Jun 11, 2025  on Shopify

This was ridiculously easy to set up. I went through six different upsell apps before I landed on this one. The other were all too complicated, or had fees so high they would have negated any earnings I got through the upsell. This app, however? It's actually perfect for what I need.

NoMetalKnucks

Jun 10, 2025  on Shopify

Awesome thplugins, seems to do what paid plugins do for free. I had some issues with the layout, but I contacted the support, and they quickly fixed it for me.

inkBOOK

Jun 09, 2025  on Shopify

Simple and intuitive to use. Matas from customer support was incredibly helpful and quickly adjusted the settings to match my template — thank you for the excellent customer service and great approach!

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