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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

myBuddy Shop

Sep 19, 2025  on Shopify

Die Integration kann beim Warenkorb installiert werden, aber beim Checlkout irgendwie nicht. Trotzdem 5 Sterne für die App

Cupcake Jemma

Sep 19, 2025  on Shopify

A simple but effective cross/upsell bundler app - does what it says on the tin, works well, support is fast and efficient and best of all it's free! The new post-purchase upsell is great but would be nice to have some easier customisation features for the design.

Leather Needle Thread

Sep 18, 2025  on Shopify

Just installed this app. So easy to navigate and set up my first in cart upsell in less than 10 minutes. v happy.

Lathered Artisan

Sep 17, 2025  on Shopify

This is everything I wanted and needed it to be! Streamlined add ons with just enough options to enhance every sale!

Zora Supermarkt

Sep 17, 2025  on Shopify

It's really great. Love most of all the minimalist designs. Wish there were more CSS classes and IDs though, to manipulate a few things, but that'd just be the cherry on top. Thanks for this amazing app, I hope it remains free. :D

Arthur

Sep 17, 2025  on Shopify

Had a question for support and it got answered almost immediately, and the solution was very helpful. App is simple and straightforward, and does exactly what my store needs.

Marinaut

Sep 16, 2025  on Shopify

Well designed. Would be great if in the product add on the total sum is calculated before the cart page!

Rope Chain LA

Sep 16, 2025  on Shopify

Samuel was a great help, quick to respond and very helpful in answering all my questions. Thank you!

Deco garden

Sep 16, 2025  on Shopify

so easy and great up with perfect ready design, i search for a lot of apps for cross sell in the product page and this 100% the best one

Yazzy's Yarn

Sep 12, 2025  on Shopify

Only commenting here to tick off the to-do list on your app. I must admit that is really annoying but I have no issues with the app so far. I haven't even used it yet.

SIRELA Skincare

Sep 12, 2025  on Shopify

Really great app that is easy to use and works. The support team is really fast to respond (took less than 15 minutes)!

Capital Letter Signs

Sep 11, 2025  on Shopify

Really great customer service, happy to fix the small teething problems of integrating with other apps and page builders. Would highly recommend!

Pet Boutique

Sep 10, 2025  on Shopify

L'app funziona molto bene, facile da utilizzare e posizionare nelle pagine del sito direttamente dall'editor. La consiglio!

Barista och Espresso

Sep 10, 2025  on Shopify

We already use their free shipping app and both this and the other app have a clear interface, can translate the widget on many languages, the upsell widgets look also very good besides our products, support very helpful, and this app is even free (maybe for the early birds only? we will see). So absolute nothing to complain about

Nicky Robin Memorial Jewellery

Sep 09, 2025  on Shopify

Excellent app and customer support was very fast with great results to accommodate our requirements.

All Drops Store

Sep 06, 2025  on Shopify

Easy and great application. I had fun doing upsell offers. I had some questions that needs some explanations and clarification, Sebastian was there to answer them all. He made my job easier because of his support. Thanks a lot.

Spa Solutions

Sep 05, 2025  on Shopify

Sebastian helped me with all my problems, outstanding service really. Response/fix time below 12 hours. Im very surprised! App is for free and works well in both of our shops.

Vivasio

Sep 04, 2025  on Shopify

Great support! Sebastien implemented everything exactly the way I wanted and kept adjusting until it all worked perfectly. Really reliable and dedicated.

AbigailRose

Sep 04, 2025  on Shopify

i really like this app, its simple, straight forward and does what it needs to do, the customer service is also excellent, and i am happy to recommend it

Build a Caze

Sep 01, 2025  on Shopify

The fact this app is completely free is mind-boggling. It works perfectly, seamlessly and it’s so easy to install and change place if needed.

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