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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (554)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Affordable Plus Size Clothing

Mar 13, 2025  on Shopify

Such a great app - It took me some time to realize that I can use it and It helped me upsell products like never before.

Simply2pets

Mar 11, 2025  on Shopify

Really easy to use, just what I was looking for. The customer service is excellent, very fast and efficient. Highly recommend

Rainbow Nation Wines

Mar 11, 2025  on Shopify

Great app, I had a small issue with sizing and Matas assisted me promptly and professionally. Keep up the fantastic work :)

BERTELS KAGER

Mar 10, 2025  on Shopify

I haven't used the app for long but so far I've been very happy about the product and the customer service is effective and quick. The design of the app is nice too.

Rainforest Outdoor

Mar 10, 2025  on Shopify

Does exactly what I need it to. Extremely easy to navigate and customize. Only change I would like to see is being able to recommend different products depending on the product variant being selected

BILTFOUR

Mar 10, 2025  on Shopify

VERY EASE TO USE, I had a small issue and the support team literally responded and got into my site to troubleshoot within an hour. It's apps and teams like this that make me excited about shopify apps

The Creator's Cure

Mar 09, 2025  on Shopify

I've really enjoyed this addition to my website. They team has been helpful when I had problems I didn't know how to solve.

Select Beauty

Mar 08, 2025  on Shopify

I've been delighted with the Essential Upsell app; it has made a noticeable difference. I truly appreciate that it doesn't feel like I'm pushing random items on my customers—the "frequently bought together" and "also like" recommendations actually make sense. I can understand why someone would pick those items together. It feels more like I'm genuinely helping them find what they need rather than just trying to squeeze a few extra bucks out of each order. Plus, setting up those little bundles and promotions was much easier than I expected, and seeing those AOV numbers increase is definitely a nice bonus. It's not just about flashy pop-ups; it's about making the shopping experience smoother and more helpful, and that's what I was looking for.

The Centre Circle

Mar 08, 2025  on Shopify

easy to use, amazing design options and perfect placements. Overall very happy with the app right now.

FeetyFirst

Mar 08, 2025  on Shopify

Very good app. It's straightforward and very easy to use. Plus, it's free so I think it's perfect for starter like me.

Corvus-Saber-Foundry

Mar 07, 2025  on Shopify

Initial installation and set up of the application was extremely intuitive. Many features and outstanding presets made this app a strong upgrade to my store.

badtagsco

Mar 07, 2025  on Shopify

Great app! I’ve tried many upsell apps and this is the best one. Super easy to use and looks/functions great in the cart. The support was a 10… I wanted make it work a certain way in my desktop view and they immediately jumped in to help me out. 5 stars for this app and highly recommend it to other merchants!

Invitaciones de Papel

Mar 07, 2025  on Shopify

Muy práctica y fácil de usar. Es muy intuitiva. Es justo lo que necesitaba para hacer ofertas especiales a mis clientes con determinadas compras

Katkow

Mar 06, 2025  on Shopify

It's so easy to setup, I didn't have to code anything either, and the upsells show up exactly where I need them to. Thanks for saving me money!

BERTELS KAGER

Mar 06, 2025  on Shopify

I haven't used the app for long, but so far I've been very happy about the product and the customer service is affective and quick. The design of the app is nice too.

Totally Pierced

Mar 05, 2025  on Shopify

Such a great app. So easy to install and set up. Customer service was very quick to respond to my query and sort out a compatibility issue with something else on my store. Thank you.

Toys.bg

Mar 04, 2025  on Shopify

The app works great, the design is very good as well, so far we haven`t exeperienced any issues and we are happy to keep using it

Tres Trufas

Mar 03, 2025  on Shopify

Muy buena aplicación y sobre todo una atención de 10, escribí cuando ya era de noche y tuve respuesta y solución al instante

Firahs USA

Mar 01, 2025  on Shopify

It took me a little bit to figure out how to create the offers. But once I did it was all good! You're able to pick products, as well as where you want to place your offers. This app helps you make a more professional looking site and, hopefully sell more products.

Greymode

Mar 01, 2025  on Shopify

This is what I exactly want. An easy interface & navigation help me create an upsell quickly without an error. Moreover, I love the support team, they quickly solved my issue without dragging on a lot.

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