Essential Post-Purchase Upsell App Review: Pros & Cons for Shopify

Customer reviews: Essential Upsell & Cross Sell

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating

5

1,097
4

35
3

4
2
1

2

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

Easy to use and set up, even for non-tech-savvy users.
Effective in increasing sales and average order values.
Comprehensive customization options and seamless integration with Shopify.
Responsive and helpful customer support, frequently praised for quick resolutions.
Cost-effective, many users highlight it being free as a significant advantage.
User-friendly interface and intuitive design.

Common Concerns

Lacking advanced features like A/B testing and detailed analytics.
Some issues with language support and multi-language capabilities.
Compatibility concerns with specific Shopify themes or customizations.
Occasional glitches with upsell offer display and cart integration.
Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Selwan pharma

Sep 20, 2025 on Shopify

Princess Lady Accessories

Sep 17, 2025 on Shopify

The Sixscents

Sep 09, 2025 on Shopify

good app. very useful

Metacompras

Sep 03, 2025 on Shopify

está bueno, creí que por llamarse upsell tendría la función upsell. Todo bien

Odu El's

Aug 31, 2025 on Shopify

The app seems fairly easy to setup lets see the profits it brings me

glowtrendvibe

Aug 28, 2025 on Shopify

great

Clicked Together

Aug 25, 2025 on Shopify

iiGears Apparel

Aug 20, 2025 on Shopify

Not good with apparel that requires specific sizes and colors. The frequently bought together for any product with variation will not work. When you click claim it only selects the default first option eventhough if you already selected the size and color, this will confuse the customer and make them order the wrong size and colors. Would not recommend this app at all EDIT : I changed my review from 1 to 4 stars because of the fast customer service reply.

Mama Cocon

Aug 20, 2025 on Shopify

Facile d'utilisation

LuniiCare™

Aug 16, 2025 on Shopify

please add a feature to the 'frequently bought together' thats dictate what happens on click of the product title. i would prefer the option to not a have a cutusmer redirected to a different product page on click

glowtrendvibe

Aug 15, 2025 on Shopify

Style & Beyouty Boutique

Aug 14, 2025 on Shopify

C&S Custom Designs

Aug 08, 2025 on Shopify

Got it top work on my website but haven't made a sale yet.

K28

Aug 06, 2025 on Shopify

Hi , you app is so easy to use but it would be nice if we were able to put the bundle in the front page or anywhere in the website we would like to. But really nice !!!

LaRaina Beauty

Jun 24, 2025 on Shopify

I haven’t explored the app too much but I like it so far works very well for a basic need. Also can use for free which is a plus

The Anaya Collections

May 12, 2025 on Shopify

It's easier to use compared to few other similar apps I've explored

The Virgencita

May 08, 2025 on Shopify

Instalamos o Essential Upsell & Cross Sell com o objetivo de aumentar o ticket médio da nossa loja e ficamos muito satisfeitos com os resultados. A interface é intuitiva, e a configuração dos upsells e cross sells é extremamente simples — mesmo para quem não tem experiência técnica.

MiRēDē

Apr 29, 2025 on Shopify

Setting up an offer was super simple. Looking forward to seeing those AOV numbers go up!

Icey-Tek / Cool Boxes UK

Apr 22, 2025 on Shopify

A great, simple app with super support from Matas. The only addition I would make is a more visible dropdown arrow for the colour option within a bundle... or perhaps sync it to the main colour variant selection on the product page.

The Birks Collection

Apr 03, 2025 on Shopify

I would recommend this app to others because it allows you to make your sight appear more professional and allows you to make more money, and sales.