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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,036)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Pet Discount Mart

May 15, 2025  on Shopify

Amazing App Excellent customer service very hard to find free upsell & cross sell definitely sales boom Definitely I recommend

B Boyd Crafts LLC

May 15, 2025  on Shopify

Great information set-up video and super user-friendly. I tested multiple apps and glad I came across this one! Set up took 10 mins max!

Amped

May 14, 2025  on Shopify

Another really impressive app from Essential Apps. We've now tried 3 apps and all are of a really high standard. Essential Upsell again comes with the perfect features for what we were after and was really straight forward to get setup and live.

OutdoorBengal

May 13, 2025  on Shopify

Extremely easy to use, set it up in 2 min, created 3 upsell offers on the cart. Hoping to see results soon! **Revised: Already seeing results, 1 in 3 orders now has an additional item thanks to this tool.

Zeropolitan

May 13, 2025  on Shopify

This app is exactly what I needed for setting up cross-sells on my product and cart pages. The interface is incredibly easy to use and intuitive — setting up offers took just a few minutes. What impressed me the most was the support team. I reached out with a question and got a helpful, detailed reply in under an hour. They went above and beyond to make sure everything worked perfectly. Highly recommend it if you’re looking to boost your average order value without hassle!

Safr Candles

May 11, 2025  on Shopify

I fumbled around with other similar apps only to become extremely frustrated and give up. I finally decided to try again and found Essential Upsell & Cross Sell and found the interface was significantly easier to understand and set-up. It took me 5 minutes to set up my first cross sell. Highly reccommend.

RINGZ-SHOP

May 08, 2025  on Shopify

Zydrunas And his team helped me with a problem of integration so fast! He understood the problem and solved it in one time!

The Virgencita

May 08, 2025  on Shopify

Instalamos o Essential Upsell & Cross Sell com o objetivo de aumentar o ticket médio da nossa loja e ficamos muito satisfeitos com os resultados. A interface é intuitiva, e a configuração dos upsells e cross sells é extremamente simples — mesmo para quem não tem experiência técnica.

OutdoorBengal

May 07, 2025  on Shopify

Extremely easy to use, set it up in 2 min, created 3 upsell offers on the cart. Hoping to see results soon!

Shark Leathers

May 05, 2025  on Shopify

Absolutely love the app, so easy to use nd very fast setup for deals. Feedback is taken on board and quick replies if needed by the staff. I have tried and reviewed a lot of the other discount apps but this one is my favourite by far

La Maleta Rosada

May 05, 2025  on Shopify

Excellent app. Very easy to use and setup. And best of all is the customer service. They answer the email almost inmediately.

Monk Oil

May 04, 2025  on Shopify

I just set it up, so time will tell. But so far it was exceptionally easy to use, with really great flow and instructions compared to others I've tried. Thanks!

Mystic Garden

May 04, 2025  on Shopify

Heel simpel om mee te werken! doet wat ik verwachte en je kunt nog eens zorgen dat het wordt vertaald okal is dit manueel! En dat alles GRATIS! Als je nog twijfeld gewoon instaleren en probeer het eens, je zult niet teleurgesteld zijn!

Tsunami Automotive Inc.

May 02, 2025  on Shopify

Every easy (seamless, fast, no issues) to implement. Works as expected. It's lean , but it just works.

Evolucion

May 02, 2025  on Shopify

This Essential upsell & cross-sell app has been a game-changer for our Shopify store. It’s super easy to set up, highly customizable, and blends seamlessly with our brand design. We've seen a noticeable lift in AOV, especially through one-click post-purchase offers. The support team is responsive and always ready to help. Highly recommended for any store looking to boost revenue effortlessly!

Comformidable

May 01, 2025  on Shopify

I had a small problem with the app. Getting in touch was very easy and within a few minutes I was well helped by Matas. With a clear explanation I was able to solve the problem very quickly. The app itself is very easy to use, without needing any knowledge. So I recommend this app to everyone!

ArtcoTools.com

Apr 29, 2025  on Shopify

Highly recommend this app as an easy way to add upsells to your website. Setup was super simple and Samuel was very helpful repositioning the code on our website.

Mālama - Botanical Slow Care

Apr 28, 2025  on Shopify

Exactly what I need and integrates well into my theme. Great visual adjustments and works well with discounts. Use it on my product page to push bundles and increase AOV

Kiskadee Social

Apr 27, 2025  on Shopify

This was my first time setting up upsells on my store. I am not a programmer, and reading code can be troublesome for me. Using this app was quick, easy and straightforward. I am glad I found something I can use to build my store and add value to my client experience.

KixForAll

Apr 27, 2025  on Shopify

Great app! I’ve tried many upsell apps and this is the best one. Super easy to use and looks/functions great in the cart. Good job

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