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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (718)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Jibber Jank

Mar 31, 2025  on Shopify

great app, and appreciate its free BUT no analytics makes long term use impossible, can't grow and optimize things.

BanishedUSA

Mar 30, 2025  on Shopify

Never wrote a review for a shopify app before although Essential upsell deserves it. Insane fast customer service and extremely easy.

House Of Timepass

Mar 30, 2025  on Shopify

Such a GREAT APP and excellent support! I emailed that I needed help like 30 minutes ago and within 20 minutes I had someone named Matas from support help me. Highly recommend downloading this app. Support is excellent!

TatorJo

Mar 28, 2025  on Shopify

Wow! This app is easy and super user-friendly. I love the variations it gives me. I am really impressed and looking forward to helping it drive up the cart values when customers check out. Highly recommend!

Be Coyote

Mar 28, 2025  on Shopify

Amazing App that does the job, no fills, no bells or whistles. It just works and it's so intuitive. 10/10 would recommend!

heynaily

Mar 27, 2025  on Shopify

Ho avuto un problema ad integrare l'app con una funzione di gempages, e l'assistenza i ha aiutato subito. Ottimo supporto e assistenza clienti. L'app è molto semplice e intuitiva da utilizzare, a differenza di altre app simili. La consiglio

Eyedentity Opticians

Mar 27, 2025  on Shopify

I couldn't have done this without support team. Super helpful & highly responsive. 10 STARS to support team. LOVE the app and will surely recommend to everyone.

COCOI.WS

Mar 27, 2025  on Shopify

So far so good Recently use this app for my online clothing store and it is very usefull you can customize the design so it matches with your theme template

All Things Aquatic

Mar 26, 2025  on Shopify

Very quick and easy to set up. Would be awesome if it pulled theme colours into all of the options not just some.

Souf Crowns

Mar 26, 2025  on Shopify

So far this app has been easy to use and good functionality adding offers to specific collections/products. I'm excited to continue using this and will alter my review if needed. Thanks!

DAPPER ESSENTIALS

Mar 25, 2025  on Shopify

This app allows customers to see products that complement the ones they are wanting to purchase, thus allowing more purchases. You need this deployed to your Shopify site to allow cross selling...

KEIKO

Mar 25, 2025  on Shopify

Incredibly easy to use and every aspect is customizable. Updates in real-time and offers a variety of options.

El Ganso Dorado GmbH

Mar 24, 2025  on Shopify

Easy to use app that delivers the upsell features that shopify won't, and in an incredibly user-friendly way. One of the few must-have apps for your shop.

RocketBaby

Mar 23, 2025  on Shopify

The setup of the app is super easy and user-friendly, with great design options and everything can be customized. I had a little doubt and wrote to the team; Samuel replied within 3 minutes. Great customer service and simple, clean apps. I use more than one app from Essential Apps, and all are very good.

Sniffel.nl

Mar 20, 2025  on Shopify

Very good app, and the service is perfect. I had a problem with my mini-cart and Matas just fixed in an hour time. Qaulity Service and App.

We Are Feel Good Inc.

Mar 20, 2025  on Shopify

Does the job very well without any BS! Super easy to setup and customizable to our theme. Well done guys and all the best!

peggyskiddycorral

Mar 20, 2025  on Shopify

I have only had the app for a few days and it is so simple to set up and you can place the upsells anywhere you want them which makes the program so easy to work with.

Be We

Mar 19, 2025  on Shopify

Aplicativo muito bom!! Permite a combinação de diversas fromas com produtos específicos ou coleções, realmente necessário. Não havia encontrado nenhum app que fizesse esse cross sell tão adequado ao que eu precisava. Recomendo!!!

Cockatoo

Mar 18, 2025  on Shopify

I have only just enabled this App on my site and so far it seems brilliant! It was easy to set up and the support is quick and helpful. No complaints at all so far!

MJ's Chocolates

Mar 18, 2025  on Shopify

I downloaded this App yesterday (17th March) it is perfect for what I was looking for, I had a few issues caused by myself, but Samuel to the rescue. Showed me what I was doing wrong. Nothing was too much trouble and was very helpful and quick to respond. thank you Marion

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