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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (718)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

BERTELS KAGER

Mar 06, 2025  on Shopify

I haven't used the app for long, but so far I've been very happy about the product and the customer service is affective and quick. The design of the app is nice too.

Totally Pierced

Mar 05, 2025  on Shopify

Such a great app. So easy to install and set up. Customer service was very quick to respond to my query and sort out a compatibility issue with something else on my store. Thank you.

Toys.bg

Mar 04, 2025  on Shopify

The app works great, the design is very good as well, so far we haven`t exeperienced any issues and we are happy to keep using it

Tres Trufas

Mar 03, 2025  on Shopify

Muy buena aplicación y sobre todo una atención de 10, escribí cuando ya era de noche y tuve respuesta y solución al instante

Firahs USA

Mar 01, 2025  on Shopify

It took me a little bit to figure out how to create the offers. But once I did it was all good! You're able to pick products, as well as where you want to place your offers. This app helps you make a more professional looking site and, hopefully sell more products.

Greymode

Mar 01, 2025  on Shopify

This is what I exactly want. An easy interface & navigation help me create an upsell quickly without an error. Moreover, I love the support team, they quickly solved my issue without dragging on a lot.

Hidden Treasures Co.

Mar 01, 2025  on Shopify

We had some issues with their setup, as it's not very thoughtful, I do not recommend this app at all.

Peel

Feb 27, 2025  on Shopify

Love this and the line of apps by this company. Super straightforward and easy to use with quick support.

Scarpian

Feb 25, 2025  on Shopify

Great for adding simple upsells/cross-sells to your product page and cart. Easy to use with great design options!

BLUELOW

Feb 25, 2025  on Shopify

The tool I needed after having tried soooo many of them. Love it that this one integrates greatly in my theme and is mega easy to use. Thank you!

Kraftbrüder

Feb 23, 2025  on Shopify

Die APP ist wirklich leicht zu bedienen und man kann innerhalb weniger Minuten Cross Selling Produkte auf den Produktseiten hinzufügen. Die Texte, Farben, nahezu alles kann man zu jeder Produktseite individuell anpassen. Wirklich super. Absolute Empfehlung.

YVDdesign

Feb 22, 2025  on Shopify

This is really a very good free app! You can select products seperately or in section. You can adjust a lot, like the colors. A big thumbs up! The only downside is that you can't translate manually, my site is in 5 languages. But still worth 4 stars!

Kolorky

Feb 21, 2025  on Shopify

Awesome app! I love how easy it is to set up upsells, and the app's minimalistic design is exactly what we need. Plus, the customer support is incredibly fast and helpful - I had assistance from Matas! Thank you very much!

Furry&CO

Feb 20, 2025  on Shopify

Very good - works well with shopify, if there was one thing i would say - just when adding the cross upsell to product page it is stuck at bottom for me. Definitely worth having though and even paying! if there is any essential admin reviewing this please make upsell movable :)

Sandy + Rizzo

Feb 19, 2025  on Shopify

Samuel was a wonderful help! He helped me quickly and efficiently and made sure all of my questions were answered. Thanks so much for your help!

In Pursuit of Tea

Feb 19, 2025  on Shopify

The app looks great, is intuitive to set up, and functions well. Support from Samuel has been fast and helpful. Very happy with this app.

B & J Collections LLC

Feb 18, 2025  on Shopify

This was by far one of the easiest apps that I have installed! Smooth, worked right from the start and now I am super excited to create all these new deals and specials I can now offer because of this app!

Seicha GmbH

Feb 18, 2025  on Shopify

Wir nutzen Essential Upsell & Cross Sell für unseren Shopify-Store Seicha, um unseren Kunden passende Ergänzungen zu ihren Bestellungen anzubieten, und sind sehr zufrieden. Die Einrichtung war schnell erledigt. Besonders praktisch ist die Möglichkeit, Upsell-Boxen direkt auf der Produktseite, im Warenkorb oder beim Checkout zu platzieren. Die Bedienung ist übersichtlich und die Ladezeiten sind angenehm kurz. (edit.: Matas did an amazing job helping us to customise details) Für unseren Store ist vor allem die Funktion zur Einrichtung von Mengenrabatten und häufig zusammen gekauften Produkten wertvoll, da sie gut zu unserem Sortiment passt. Insgesamt eine sehr empfehlenswerte App für alle, die ihren Shopify-Store sinnvoll erweitern möchten.

Oddlysocks

Feb 17, 2025  on Shopify

Kunde enkelt och smidigt lägga till en snygg upsell-karusell i varukorg. Kostnadsfritt dessutom! Suverän app.

Liv + Roo

Feb 17, 2025  on Shopify

I need to start upselling so I love the discount idea and that multiple items pop up in the mini cart and the actual cart. Truly amazing and hope this helps me scale my business even more!!

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