Bonjour, Rita m'a vraiment bien aidé et conseillé grâce à ses captures d'écran. Elle m'a sortie de ma situation très rapidement.

Good Customer Service and fulfilling app. I can chat with Sylvia about a issue I needed solution which he did solve. Been working on this app for last few years and it's always good. Thanks

Jully was very helpful and patient with our requests. We need more agents like Jully. She was prompt, always guiding through every request. Thank you a lot!

Tive algumas questões de cobranças no Dsers e fui atendida pela Alice. Ela foi muito esclarecedora e gentil. Tirou todas a minhas dúvidas e ainda me deu algumas opções de uso, ela não se atentou apenas na minha questão, ela foi além me fornecendo opções de resolução. Muito agradecida Alice, você foi nota 10.

Alice from DSERS provided an exceptional service experience, significantly surpassing my expectations. From the very beginning, Alice demonstrated a profound understanding of the DSERS platform, ensuring that my journey through the various features was smooth and comprehensible. She delivered step-by-step instructions, coupled with illustrative screenshots and detailed explanations, that guided me through the intricacies of utilizing DSERS effectively. This personalized approach not only enhanced my learning experience but also instilled confidence in navigating the platform on my own. Thanks to Alice's meticulous and patient guidance, I was able to save countless hours that would have otherwise been spent trying to figure out the system. Her dedication and expertise are truly commendable, making my interaction with DSERS not just educational but also genuinely pleasant. Alice's support is a testament to the outstanding customer service that sets DSERS apart in the digital marketplace. Thank you Alice for all your help :)

I'm thrilled with the efficiency and support provided by DSers. Their Shopify app has simplified my order fulfillment process, saving me time and hassle. The team Especial Lennon behind the app is responsive and goes the extra mile to assist. Highly recommended for any Shopify store owner

Aurora was very helpful and was able to solve my checkout issue using pictures to explain since I was new. It took a little to figure out but we resolved the issue and my site is back up and running smoothly!

I had some questions with orders request for my customers and chatted with Chrissy who was exceedingly helpful. Great fir t experience! Thanks again!

Adele was absolutely FANTASTIC!! She was so patient with me - i asked so many questions and she took the time answer all of my questions in a way that I(zero experience) would understand. I cannot thank her enough for her assistance this morning. She saved me a lot of stress and just when i was on the brink of throwing in the towel she made me feel like I can do this despite knowing very little. Thank you Adele for your support and your excellent customer service

i had trouble with fulfilling my orders until i get help from Chrissy. Super nice, kind and helpfull. loved it!

I just discovered Dsers today, so there are quite a lot of new things I need to ask about, but I was warmly assisted by an employee named Ralla, who was very enthusiastic and specific, completely helping me solve each issue I encountered. After being guided specifically, I found this application quite easy to use, and I hope it brings me many orders in the future.

Had a great customer experience today with Ralla, really helped me (the ecommerce newbie) figure out what I needed to know. Professional, helpful and quick responses. Definitely makes me more confident learning how to use Shopify!

Great customer support service. Sally was accommodating and integral to getting my shop up and running. I couldn't have done it without her.

Sylvia helped me out with issues regarding being overcharged on shipping. Very professional and patient.

Thanks for helping me Sylvia, very professional and prompt response to solve my shipping issues. Friendly emojis lower the stress levels too, well done. Now how do we request specific support team members for help next time?

I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Réponse dans la minute et problème résolut en moins de 1 minute. Merci encore pour votre rapidité Irene.

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem. Calida