Sylvia helped me out with issues regarding being overcharged on shipping. Very professional and patient.

Thanks for helping me Sylvia, very professional and prompt response to solve my shipping issues. Friendly emojis lower the stress levels too, well done. Now how do we request specific support team members for help next time?

I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Réponse dans la minute et problème résolut en moins de 1 minute. Merci encore pour votre rapidité Irene.

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem. Calida

First I want to thank Dsers for going above and beyond to have live support 24/7. I was not able to figure out the issue with my store and I reached out and agent Olivia saved the day, the agent made sure I had the support I needed so patient, polite and worked with me for hours Oliva you are the best. Thank you so much

I am very new to dropshipping and AliExpress. There is so much information for me to learn and I have a lot of questions. Vivian was a big help! All my questions were answered quickly and clearly explained. So far I am happy with my experience.

I had trouble with tracking number for my customers and chatted with Wendy who was exceedingly helpful. She sent me the screenshot with all I had to do. She even offered to do it for me. Great first experience! Thanks again!

Wendy was very helpful and professional resolving my issue with DSERs fulfillment order process. You're awesome and made this a very easy process. Thank you! Everyone who has issues with Dsers should use this application to solve them

I'm writing this review to say thank you to your staff Lucia who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Lucia took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders.