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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,687)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ViralShopr

Apr 08, 2024  on Shopify

Isak and Isla were very helpful and answered all my questions thoroughly. They provided a quick solution to my issue.

Future Of Modern

Apr 08, 2024  on Shopify

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Advanced Flow

Apr 07, 2024  on Shopify

Tive um atendimento exclusivo via messeger, resolveram meu problema, quem me atendeu foi Sherry, muito educado!

Amel Decor

Apr 07, 2024  on Shopify

They have a really good customer service, Lucy was so helpful today in the live chat thank you so much

summitskysports

Apr 07, 2024  on Shopify

I am so grateful for Cynthia's help today. I was having problems with matching the correct variant and the shipping options and she was able to walk me through step by step and check suppliers for me. Thanks for your time and Support Cynthia!

The Hood Doctor

Apr 07, 2024  on Shopify

Cynthia was VERY helpful and patient with me. I couldn't figure out how to adjust the shipping and she was able to help me using sceenshots. Shout out to that girl get her a raise ASAP.

JVMC LuXes

Apr 07, 2024  on Shopify

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

HydroBlast

Apr 07, 2024  on Shopify

I was stuck with my Shopify store but now Alice the one who helped me was super patient with me and the steps was honestly on point. If you want a DSERS Partner, Trust me Everyone get Alice right now Honestly Helped me out through everything.

Pet Plus Online Store

Apr 07, 2024  on Shopify

Thanks a lot Aimee for very knowledgeable and supporting answers how to properly build prices of products from Aliexpress. Great Experience!

Adistore

Apr 07, 2024  on Shopify

Alice has been quite helpful to solve my issue. She went extra miles to guide me at every step of the resolution of the issue. I wish her a very good future.

Artigos Únicos

Apr 07, 2024  on Shopify

Meu atendimento com Isla foi 100% satisfatório, sempre que preciso de antedimento a DSers cumpre o prometido 24/7.

Vista Haven

Apr 07, 2024  on Shopify

Useful app for dropshipping Ali express products - Customer support is also quick and very good - Rfimp from Live support channel helped me resolve my issue in just a couple minutes. Super good!

Resort Ready

Apr 07, 2024  on Shopify

Just starting out and trying to figure out the platform. Spoke with Isla who was very quick to respond and helpful. Hoping I am able to find the best suppliers to move forward with this!

Pet Patch

Apr 07, 2024  on Shopify

Rin was wonderful and patient in helping me, all my questions were answered efficiently and the instructions giving to set up my store was clear and precise! Rin was also very polite and happy to help! thank you again!

HEREYS

Apr 07, 2024  on Shopify

i got problem in dsers with my order and sandy one of customer support from dsers help me alot and pull me out from that really thanks alot

ClothesTeamkatogether

Apr 07, 2024  on Shopify

the support that the given to a new beginners are awesome thanks you so much for the help . I'm one of happy shopify beginners.

Chic Desk Accents

Apr 06, 2024  on Shopify

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Karren France

Apr 06, 2024  on Shopify

Great service support , especially Big up to Isak! Would be great if there could be an automatic update of product costs to Shopify

Senvoir

Apr 06, 2024  on Shopify

Isak was amazing at this job and helped me quickly fix my aliexpress ordering, love him and highly recommend!

Doitwo

Apr 06, 2024  on Shopify

I am extremely impressed with the product and service! At one point of time, I got an issue and decided to reach out for help: I got almost immediate answer, and furthermore support team was willing to go above and beyond to investigate the issue and resolve the issue as soon as possible! I am extremely satisfied!

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