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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,687)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

GOLDENLUME™

Apr 10, 2024  on Shopify

Sono molto soddisfatto del servizio offerto da ADELE di DSERS, è stata molto gentile e competente ed ha risolto il mio problema molto velocemente.

FINECYCLIST

Apr 10, 2024  on Shopify

I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue. Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!

Central Sahara

Apr 10, 2024  on Shopify

Sylvia, a melhor atendente de todas, resolveu meus problemas todos Por favor promovam essa pessoa incrivel e educada

My Store

Apr 10, 2024  on Shopify

Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much

Sofia Lynn Rose

Apr 10, 2024  on Shopify

Tiffany was extremely helpful in the messenger app. She fixed an issue when I was trying to place an order. She told me to choose a different option and it would still link it to my shopify store. Everything worked out and she was extremely helpful and polite! She allowed me to complete my order for my client within a few minutes. Thank you!! DSERS- Cortney from Sofia Lynn Rose

McCullough Motorcycles

Apr 10, 2024  on Shopify

I had a quick question about the fulfilment and tracking and got an answer within 2 minutes from Isla. The platform can be a little overwhelming sometimes but their support team is A+ and so quick to help

Bougie Mamasita

Apr 10, 2024  on Shopify

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

PicPendant™

Apr 10, 2024  on Shopify

I would say I recommend using DSers as the platform is pretty easy to use and the support staff are excellent. I had Isla help mw with an issue and she was able to help me quickly and efficiently, the response time was also very quick.

Vanshi

Apr 10, 2024  on Shopify

I have never had such great customer service in my entire life. Quick and clear. I would suggest all of you to invent a problem so that you can have the same experience as I did. She was very patient, polite, and friendly.

Gabyshop509 Store

Apr 10, 2024  on Shopify

J’avais un soucis avec le mis à jour l’équipe m’a aidé dans quelque vous être vraiment Génial et disponible merci c’est un honneur de travailler avec des gens comme vous

House Heroes

Apr 10, 2024  on Shopify

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

Jodiro

Apr 10, 2024  on Shopify

Cynthia is the best, top notch customer service. She was very polite, fast and tried all the alternatives to help me. She made my day better Gracias!

IM PERKY Boutique

Apr 10, 2024  on Shopify

I would recommend to others. The young lady Chrissy really helped me out with my order. I appreciate the assistance.

SNAP2BUY

Apr 09, 2024  on Shopify

I had a problem with my account and the link with the supplier, Marry from the costumer service was very helpful and solved my problem.

CratenClick

Apr 09, 2024  on Shopify

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

Slow hour

Apr 09, 2024  on Shopify

I had hard time to log in with the ID associated with my shopify store. But the help centre representative kindly walked me through with patience. Thanks!

MAZUR-STORE

Apr 09, 2024  on Shopify

atendente Irene top de mais resolveu meu problema em menus que 2 minutos parabes!!!!!!!!!!!!!!! obrigado Irene!!!!!!!!!

Veludo Suave

Apr 09, 2024  on Shopify

Muito bom aplicativo, o processamento é bem simples e tem muitas integrações com aplicativos diversos! O atendimento também é Ótimo e muito rápido! Obrigado Dsers e também obrigado Rita, ótima atendente, muito rápida e atenciosa!

Mellinton Store

Apr 09, 2024  on Shopify

Thank you so much Wendy for your help! The man helped me solve my situation! If only there were more people like this) Thanks to the team who made this application! 10 stars out of 5

Jane's Island

Apr 09, 2024  on Shopify

If I could give Isak "6-Stars" I would. He not only was able to resolve my problem... but even was able to provide some advise to avoid any future issues I might have. Really appreciate Isak, and the Dsers family. With respect, David - Another Satisfied Customer!

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