Representative Blanca is one of the most professional and helpful representatives I have come across! well done! And the app is great overall

Blanca helped me very well she is great. They are great. I use this app. It's easy and has a many options to make your store management easy from import products and make many edits to then you can push it to the store. Next for any order you will be able to manage and order from your supplier and make many other actions. It's really a very good choice. About the customer service they are the best, reply fast and solve your problems very effectively.

Estou muito feliz pelo suporte que a Cynthia me deu. Ela me explicou configurações que eu estava a dias tentando sem sucesso. Que vocês continuem com pessoas como a Cynthia trabalhando e dando suporte para todos. Muito obrigada querida!

j'ai ete ravis pour ma premiere fois sur cette application. c'est tres simple a comprendre et facile de paramettrer. super geniale!

Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.

Olivia provided exceptional customer service during my recent interaction . She demonstrated outstanding communication skills, a proactive approach to problem-solving, and a genuine commitment to ensuring customer satisfaction. Olivia's professionalism and dedication make her a valuable asset to the team. Highly recommended!

Im a new user of DSers and had a question. Was helped very fast by Raphael. Can not comment on the rest of the service just yet, but the customer service & response was very fast and clear!

A atendente Wendy foi excelente, não espera ter um atendimento tão rápido e atencioso, pude tirar todas as minhas dúvidas. The attendant Wendy was excellent, I didn't expect such quick and attentive service, I was able to answer all my questions.

I recently encountered some difficulties with one of my orders. Fortunately, I had the chance to chat with Jesse from the Dsers team through the app. His help was nothing short of spectacular. Jesse solved in a few minutes a problem that I had been struggling with for days. His patience, understanding, and friendliness greatly helped to ease my concerns. I am extremely grateful for his quick and efficient assistance, which now allows me to continue developing my business with confidence. A huge thank you to Jesse and the Dsers team for their exceptional support!"

First time I needed the D-Sers support, and I was surprised how efficient it is. All the contact was made through emails with very quick responses. Jesse the customer support attendant always answered quickly and helped me in a couple minutes to solve an issue I was facing. Outstanding communication and highly effective. Many thanks.

The app is an absolute nightmare. Orders always have a problem when being placed. Api charges extra shipping costs that do not exist. Customer service although helpful does not know most of the time what the problem is. If a ticket is launched no one checks it and gets back to you. Customer phone numbers never get synced properly. Some products do not sync the correct price and ends up in a loss when placing an order and so on and so fourth. There is a list of problems which I cannot possibly post all. I will be soon leaving this app for another app. Very disappointed!!!

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature. Brian "A Thought ADDay LLC Brand Stores"

I had the benefit of Sherry's fantastic assistance. Her skills and knowledge were reassuring and helped successfully resolve my issue. Really grateful for Sherry's assistance.

I really need to give a big shoutout to OLIVIA for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it.

I recently had an excellent experience with Dser's customer support team. They were incredibly helpful and efficient in assisting me with my request to automate product orders. The guidance they provided was clear and practical, enabling me to streamline my operations effectively. Highly recommend their service for anyone looking for robust support and reliable solutions!

Aimee me ajudou bastante a resolveu meu problema, como os demais sempre ajudam de forma eficiente, Obrigado.

Aimee was very helpfull! I was amazed by her response time which was lightning fast haha. Just amazing! She was also very patient with me as i was a bit slow but luckily she was there for me to guide me through the whole proces. Best wishes :)

Hi Isla I am very satisfied with your patience I'm finish and complete my process thank you so much and good job. God bless you goog

I just started running my business as beginner, I have to learn a lot and Isla helped me a lot with this, she gave me quality advice in the process of completing my first orders, I was satisfied

I was attended to by Aimee, she was really helpfull and also the velocity of the Dsers support was really fast, thanks!