The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

I love how responsive their customer service team is! This app is a game-changer for my store. Isak was incredibly helpful – he found several high-quality products that perfectly match my requests.

I had an outstanding customer service experience thanks to Neva! Her prompt responses and genuine eagerness to help were truly exceptional. Every step of the way, Neva was not only quick to respond but also incredibly patient and attentive to my needs. She skillfully guided me through my issue and found a perfect solution that exceeded my expectations. It’s rare to encounter such dedicated and effective support. Neva’s professionalism and kindness have made a lasting impression on me, and I highly recommend her services to anyone seeking assistance. Thank you, Neva, for making my experience so positive!

Marry has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

Isla provided exceptional support, demonstrating kindness, proficiency, and a genuine commitment to resolving my issue promptly and effectively. I highly recommend her for outstanding assistance.

I was having so many silly problems with bringing my products to DSers. Isla to the rescue. She easily directed me to the right places to identify my problems. In a matter of minutes, problems were solved. Bravo Zula Isla.

I'm very new to drop shipping and ordered a test product to try to figure out how it all works. Of course, I messed it up! Glad to be learning on my own order instead of someone else's. I did the chat and Aimee was a tremendous help. She was kind, patient, and offered screenshots and explanations that were very helpful. She also was very positive and encouraging.

I am delighted with the help I have received from Aimee. She answered very quickly and precisely. I got all the necessary information and thanks to her I know what to do. Excellent customer service quality!

Solicitei suporte hoje sobre links que não estavam abrindo no otimizador de fornecedores e fui atendida imediatamente pela atendente Aimee. Ela é uma profissional incrível e me ajudou na resolução do meu problema. Parabenizo a toda a equipe do Dsers pelo atendimento imediato e em especial a Aimee.

hello there good support from the person Isla it was great support she answered all my question thanks a lot keep up the good work very thankful

The App is really good and user-friendly. The customer service is exceptional and fast too. I spoke with Isla and she is really professional. She was nice and polite and made my experience in the app even better. I recommend the app to anyone out there looking for a dropshipping supplier.

Very happy with Oliva and the Dsers-AliExpress team they answer very quickly and are more than helpful and make everything really simple with photos of where to go and what to click to get your store running smoothly

High quality assistance by Marry, I was stuck on a task trying to fulfil an unmapped order. Marry guided me and made it happen in a couple of minutes. Thanks Marry!

Today, I had the pleasure of receiving exceptional customer support from Myra at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Myra went above and beyond to address my concerns and ensure that I had a smooth experience.

Selena vom Support war sehr Hilfreich und hat mir jeden einzelnen Schritt erklärt. Sie kannte sich bestens aus und hat in null komma nichts mein Problem geklärt!!

Raphael on DSers customer service (Messenger live chat) was incredible. 10/10 sould recommend and will guaranteed be using again!

Rita was amazing! She was quick to answer my questions and solve the problem! I was completely stress free and so glad that she could help me problem solve. Awesome customer service and easily understood my problems. Thank you Rita!

They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful. These guys are helpful.

I worked with Sally, she was great very knowledgable, professional and efficient. I hope I have access to her in the future? They fixed my issue.

Gostaria de parabenizar a atende Aimee, muito paciente e muito bem instruída para poder nos ajuda, sem falar de sua didática e velocidade em nos responder. Deveria ter mais pessoas como a Aimee.