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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,687)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Le dispensaire animalerier de Lola

Apr 18, 2024  on Shopify

La personne de ce jour et super sur Dsers je suis super contente toujours il sont disponibles a m'aider même pour la traduction merci Dsers sans vous ma boutique serait foutue ❤️❤️❤️❤️❤️❤️❤️❤️❤️

The Shopper Studio

Apr 18, 2024  on Shopify

Neva did a great job helping to set up the DSers extension for me to easily import products from AliExpress

nakome

Apr 18, 2024  on Shopify

Le service client est parfait ! Alice a su me débloquer et m'indiquer la voie à suivre avec précision et sympathie ! Merci Alice et merci Dsers

nevsher lior boutique

Apr 18, 2024  on Shopify

Olivia with the DSERs team was Great! Fast, Fabulous Screen Shots, and very helpful! My experience thus far with all my interactions (and there have been several) have been Fabulous - while the outcome may not have been what I would have wished for on the supplier end - the DSERs (especially Olivia) have been great to work with.

Toyster

Apr 17, 2024  on Shopify

Received great support from Marry. Very patient and helpful in guiding me through my problems. Definitely knows his stuffs! Thank you!

Wishes Wave

Apr 17, 2024  on Shopify

Really proactive and professional. Being a new dropshipper isn't easy and can be quite challenging at times. But Olivia helped me with my questions, and I could see where I was missing something. Thank you so much for your support, and keep up the good work

Seduction Aisle

Apr 17, 2024  on Shopify

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Shroc store

Apr 17, 2024  on Shopify

excellent help from Chrissy she made it so much easy for me to move forward with my struggles on the app.she was patient and very polite i cant praise her enough,

Kicks Shoelaces

Apr 17, 2024  on Shopify

I encountered some connectivity issues with my products, but working with DSers was an absolute breeze. They were quick and incredibly attentive to every detail.

The Modish Penguin

Apr 17, 2024  on Shopify

I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do. Thank you very much

Multiversal Store

Apr 17, 2024  on Shopify

The application works excellent. Fast and efficient customer service, many thanks to Chrissy for answering all my questions regarding some configuration details. I completely recommend Dsers.

Steger General Store

Apr 17, 2024  on Shopify

worked with Lily on a shipping problem I was having. She helped me sort it all out. Order was placed quickly after that.

Venus

Apr 17, 2024  on Shopify

I am amazed with the DSers customer support. Very quick replies, professionalism and warm attitude that I received chatting with Chrissy has strengthened my trust to DSers. 10/10 Recommend the app.

PortabelProjektor.

Apr 17, 2024  on Shopify

ralla has given me all the support i needed from start to finish. step by step guide excelent work. she had alot of patience with me. it made everything alot easier. when i need more help i would love to have the same person. highly recomended!!

Asiaprod

Apr 17, 2024  on Shopify

Jenny from customer support is an absolute gem! Her expertise and efficiency in handling my billing issue were truly impressive. She patiently guided me through the process and resolved the issue with ease. Jenny's professionalism and exceptional customer service skills made the experience pleasant and stress-free. I'm grateful for her assistance and highly recommend her to anyone in need of support. Thanks, Jenny, for your outstanding service!

Ma boutique

Apr 17, 2024  on Shopify

Sylvia is very good ! Thanks for her help !

My Store

Apr 17, 2024  on Shopify

I want to express my deep gratitude for the valuable assistance provided by Chrissy in guiding me through my use of DSers. Thanks to her great efforts and extensive knowledge of the platform, I am now able to fully benefit from DSers with ease and efficiency. Chrissy is not only proficient in using DSers, but also a kind and cooperative person. She helped me with patience and dedication, answering all my questions and inquiries clearly and accurately. Chrissy has shown high professional ethics and demonstrated a genuine willingness to help me succeed. I am very grateful for this assistance, and I would like to extend my heartfelt thanks to Chrissy for all she has done. She is truly a wonderful lady, and I wish her continuous success and prosperity in all her endeavors

Vogue Aura Finds

Apr 17, 2024  on Shopify

Dsers customer service team is amazing, so quick to respond and help sort out the issues. Send step by step help for me to know how to do it myself as well - amazing dropshipping for new starters

Brightlivo

Apr 17, 2024  on Shopify

Tiffany provided me with excellent and fast customer support. She was quick to respond, guided me through the process step by step and quickly resolved my issue.

Terranet Store

Apr 17, 2024  on Shopify

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

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