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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ez-ship.de

Apr 19, 2024  on Shopify

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Rfimp, a representative from dsers via Facebook messenger and he was very helpful. He helped resolved an issue in a matter of minutes that took me days to work on. He was very patient, understanding and friendly. I'm so glad he was able to help me.

Zelogic

Apr 19, 2024  on Shopify

Olivia has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

NÚNU Store

Apr 19, 2024  on Shopify

Myra from DSers support team - best of the best, really help me with my first steps in DSers order placing.

Inovazone

Apr 19, 2024  on Shopify

OMG, Olívia saved my life today. I was trying tô add my First product on my online store, spent hours trying, after had tried many time help Olívia answered my messages and solved my problem in a metter of a minute. But not only she knows her job, she is an angel. I AM having some problema with my computer and she Said she would helpe spending me the link whats in my opinião IS beyond her job. Very helpful we Need more people like her

Sunrise-bz

Apr 19, 2024  on Shopify

Myra is very helpful and provided me with very precise instructions, she deserves a 5 stars with no doubt

Cloud29.eu

Apr 19, 2024  on Shopify

I had a problem related to the settings in the ADVANCED section, but not knowing how to set it, I turned to the DSers consultants. Here I discovered Jesse who immediately helped me. Now my product setting operations in Dsers go much faster. I recommend that you seek the help of DSers specialized consultants. Thank you Jasse

AngeliB

Apr 19, 2024  on Shopify

Vivian was so helpful and kind! She was a great support for me as she helped me import my products and gave me advice on linking my products. She was absolutely amazing and patient with me. I definitely look forward to working with her again.

LADYLUX

Apr 19, 2024  on Shopify

like this app Selena is a fantastic for helpping me to solving an issue in my Dsers account. Great customer services Thanks

Arcada da Aguia

Apr 18, 2024  on Shopify

Raphael Dsers's Support I wanted to take a moment to extend my heartfelt congratulations to you for your exceptional attendance record. Your dedication and commitment to consistently showing up and being present have not gone unnoticed. Your presence has had a positive impact on our team and our work environment. Your punctuality and reliability are truly commendable, and they set a wonderful example for all of us. Your commitment to attendance reflects your strong work ethic and professionalism, and it contributes significantly to our collective success. Thank you for your ongoing dedication and for being a role model for others. Keep up the great work!

Mike's Chic Closet

Apr 18, 2024  on Shopify

El soporte increible, por correo se tardan menos de una hora no es mucho, pero si sugieres que se haga el soporte por mensaje, te lo aceptan sin problema y ahi te contestan de corrido

eTrixie

Apr 18, 2024  on Shopify

I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing. Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.

COMETA STORE

Apr 18, 2024  on Shopify

Boa noite, Hoje fui atendido pelo o suporte de uma atendente espetacular, usei e abusei do SABER dessa pessoa. Seria tão gostoso se todos das infinitas empresas do mundo tivesse a paciência da TIFFANY. Cansei nos comandos passado por essa atendente, e sei que pra ela foi um atendimento normal. Parabens jovem, precissamos de um atendimento mais humanista. Amei,.... E no final ela ainda perguntou se estava precisando mas de algo, rsrsrs Deus te abençoe jovem. Deixo meu abraço para ela e toda a equipe dessa tão conseituada empresa.

Velvella

Apr 18, 2024  on Shopify

I was having issues fulfilling an order for the past 9 hours. Luckily I had Sally with the DSers support team to help guide me through my issue. Not only did she respond fast, but she helped me solve my problem within minutes. She gets a 5 star rating from me!

Explish

Apr 18, 2024  on Shopify

I had a problem, So I contacted Dser's I spoke with Emma she was very helpful and patient with me I surely enjoyed my experience with Dser,s support

My Store

Apr 18, 2024  on Shopify

emma was very helpful, fantacist support agent thanks for your help

mikebely

Apr 18, 2024  on Shopify

¡Gracias por confiar en vosotros para acompañar el crecimiento y aprendizaje de mi tienda ,en especial lsla que me ayudo muchissimo estoy muy contenta con su trabajo.

Andy's Boutique

Apr 18, 2024  on Shopify

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

On my game

Apr 18, 2024  on Shopify

Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me

Nerd Gasm

Apr 18, 2024  on Shopify

Had some questions on my orders. Had contact with Alice, she helped me very quickly and nicely even had some recomandations for me. verry happpy !

Fit Liberty

Apr 18, 2024  on Shopify

Fantastic Experience! I recently had the pleasure of being supported by Isla, and I must say she exceeded all my expectations. From the moment I expressed my problem, I was impressed by her efficiency. Isla was incredibly friendly and knowledgeable, making me feel welcomed and valued customer. The service itself was outstanding and delivered exceptional results. Keep up the great work! Thank you!

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