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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Waves

Jun 06, 2024  on Shopify

Not only they're there for you 24x7 but the accurateness, the readiness and the welcomeness from their representants! In this case Isak who was detailed, quick and professional with my queries. He literally understood my questions, provided information super quick and THE MOST IMPORTANT he got the job done at the end. I know I made the right decision using DSers!

hamechi

Jun 06, 2024  on Shopify

Isak, form the Dsers team was very kind and helpful. Now all of my problems and questions are solved. THANKS.

Mayolin

Jun 06, 2024  on Shopify

Hallo , this services is very helpful and quick response. i am very happy from this Service ✌️

IceboxDC.com

Jun 06, 2024  on Shopify

Lucy is the Best support I have ever had. She really knows her platform. I wish I could contact her directly.

Shopalloline

Jun 06, 2024  on Shopify

atendimento ótimo feito pela Colleen resolveu meus problemas e foi muito simpatica, aconselho muito o DSers suporte muito bom.

RAENII

Jun 05, 2024  on Shopify

Sherry was helpful with getting my old Shopify account deleted. I do wish the interface was a bit more user friendly though. All my products were deleted once my old account was deleted and I had to search the products all over again for my new account.

IN DISCOUNT

Jun 05, 2024  on Shopify

Tres bonne expérience ,la réponse était précise et avec un brin d'humour grace à Rfimp. Merci encore.

BazaarBlaze

Jun 05, 2024  on Shopify

I had my first experience with customer support recently, and it was exceptional thanks to Aimee! Aimee responded promptly and provided accurate, detailed answers to my inquiries. She demonstrated a deep understanding of my needs and presented solutions in a clear and memorable manner, making implementation effortless. Aimee, I cannot thank you enough for your expertise and kindness. You truly excel at your job, and I am grateful for your outstanding support!

BrickMania

Jun 05, 2024  on Shopify

Today contacted Rfimp from Dsers. Very nice communication and support. Thank you for knowing your job so good.

amomispets

Jun 05, 2024  on Shopify

I needed help with fulfilling my first order and I use tha chat service and Vivian helped me a lot great service and she knows how to treat customers!

The Vault Co.

Jun 05, 2024  on Shopify

Colleen was amazing with the customer service. It helped a lot with the quick responses and easy handling. It encouraged me to use Dser from now on :)

Eletropromo

Jun 05, 2024  on Shopify

Atendimento muito bom, a atendente Olivia é muito simpática, atenciosa e dedicada, agradeço muito e recomendo os serviços da dsers

Blossom&Lace Boutique

Jun 05, 2024  on Shopify

The representative I spoke with was not only professional but also incredibly friendly. They made me feel valued as a customer and took the time to listen to my issue attentively. It was refreshing to interact with someone who genuinely seemed to care about resolving my problem. Thanks Vivian

Sakura Blades™

Jun 05, 2024  on Shopify

Colleen was an AWESOME customer service representative. She helped me so much by reordering for AliExpress and assisting me in connecting my new Ali account. Best wishes to you, Colleen!

Scratch3Store

Jun 05, 2024  on Shopify

Oi a profissional Collen foi muito super gente fina. Atendeu com interesse tentou me ajudar me deu uma noção do que eu tinha que analisar. tentou me auxiliar no problema que infelizmente não era da área dela então me passou para outra pessoa mas Collen sua gentileza e atenção foram incríveis, merece um bônus gigante valeu pelo seu atendimento

Tom Hunks Essentials

Jun 05, 2024  on Shopify

Selena was very quick in her responses. She understood the problem I was facing and provided a fast solution to it. Greatly appreciate her support.

gloweyco

Jun 05, 2024  on Shopify

Used the dsers app and it is really convenient. the 24/7 support service is amazing. Got the support from Vivian and she is an absolute super star. Thanks a lot!

Shop Super Discounts

Jun 05, 2024  on Shopify

This is a great app for dropshipping. its like having an AI do most of the job for you. Customer buy from your store and just like that it automatically makes your job easy to sale online. It even has great customer service to help you with any issue you may have . i would know cause a great service representative staff named " Colleen " helps me out with anything.

SprintBuy

Jun 05, 2024  on Shopify

The customer service is great! Had a problem with my orders, that I didn't know how to resolve myself, but Marry was there to help and guide me. Quck and direct answers to my questions, and resolved my problem within 5 minutes. Thank you!

PancakeRingTool

Jun 05, 2024  on Shopify

I was extremely satisfied with the support I received from Vivian regarding the shipping issue on DSers. She was extremely professional, knowledgeable, and helpful in addressing my request in a timely and effective manner. Her kindness and patience in providing detailed explanations were greatly appreciated. Thanks to Vivian and the DSers support team for the excellent assistance!

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