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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Manga Mania

Jun 03, 2024  on Shopify

I had the pleasure of working with Chrissy recently, and I must say, she was incredibly helpful in getting things set up with DSers. Her knowledge and expertise made the process smooth and efficient.

Barazull

Jun 03, 2024  on Shopify

Atendente Ivan da equipe de suporte do DSers foi muito atencioso e respondeu com claresa todas as minhas dúvidas. Parabens!

sunnyshades

Jun 03, 2024  on Shopify

emma was awesome she answered every question i had walk me through everything very nice lady i thankful for her she was a blessing i was about to give up on this dropshipping thank you emma

Valy Town

Jun 03, 2024  on Shopify

The customer service is so good, a customer representative name "Emma" is very friendly and good behaviour with his professional experience

Tails & Paws

Jun 03, 2024  on Shopify

I had a few questions regarding stock syncronisation and shipping fees. Got in touch with live chat support agent Rita. She's very knowledgable, kind and knew exactly how to resolve my concerns. Top service! I only wish I got in touch earlier!

Cazuli Express

Jun 03, 2024  on Shopify

Recomendo o App do Dsers suporte incrivelmente eficiente e humanizado e agradeço a Rita prestou um excelente atendimento resolvendo mais rápido possível meu problema, muito obrigado Rita pela atenção e eficiência.

SillexStore

Jun 03, 2024  on Shopify

Aimee was very kind and helpfull. Have a lot of patient to explain everysingle step that we should do to solve our issues. 5 stars for sure

Saiko

Jun 03, 2024  on Shopify

Rfimp helped me quickly and efficiently with shipping issues in DSers. Quick and easy resolution. Thanks Rfimp!

My Store

Jun 02, 2024  on Shopify

Great app and great service by Marry

Vida Educar

Jun 02, 2024  on Shopify

boa noite, eu recomendaria por que forao muito antenciosos comigo, eu fiquei sastisfeita por que conseguir resolver o que eu prescisava ,muita obrigada

ShoppEye

Jun 02, 2024  on Shopify

Wonderful service, very helpful and professional, it did solve my problem, I, I'm very grateful for the service, it deserves 1,000 , name is Blanca

BabyWhisperCo

Jun 02, 2024  on Shopify

I was a little confused at first with some problems i had prior joining DSers but Holly from customer service helped out in a huge way and got me on track! Happy to have joined! & thank you Holly!

SpyTechStop

Jun 02, 2024  on Shopify

I just had to share my recent experience with DSers because it was nothing short of amazing. I was in the middle of a stressful migration process and feeling pretty lost, so I decided to reach out to DSers' support via Facebook chat. Sherry stayed online with me for hours, walking me through every step of the migration. She was incredibly patient and knowledgeable, but what really blew me away was how she went above and beyond to help me out. I never imagined their service could be this good! Thanks to Sherry's dedication and support, what seemed like an impossible task became totally doable. I hadn't even thought it could solved. Her professionalism and genuine care made the whole experience so much better.

310 Roots & Co

Jun 02, 2024  on Shopify

Sherry did such a wonderful job in resolving my order today. She helped me walk thru the process of removing and resubmitting my customer's order. She was very pleasant and extremely patient as this is not a quick solution. Truly appreciated her help today - job very well done, thank you!!

Obbybaby

Jun 02, 2024  on Shopify

Merci beaucoup Blanca pour votre aide. Cette application est parfaite pour le drop-shipping et importer des produits simplement sur shopify.

Topo Ofertas

Jun 02, 2024  on Shopify

Passando para agradecer o excelente atendimento que recebi recentemente da Sr Villanelle Desde o momento em que entrei em contato até a conclusão, fiquei impressionado com a sua atenção aos detalhes, profissionalismo.

Cozy Cloth Haven LLC

Jun 02, 2024  on Shopify

Villanelle, was very patient with me as I had internet difficulties, she was informative on what I needed to do next and kept me updated as I waited for the internet to speed up, she had professional customer service skills which made me secure that I chose the right drop-shipper.

GET IT GIRLZ STORE

Jun 02, 2024  on Shopify

CHRISSY, WAS VERY HELPFUL. SHE STAYED WITH ME UNTIL SHE ANSWERED ALL OF MY QUESTIONS AND I WAS DONE.

Zurc Express

Jun 02, 2024  on Shopify

Gostei muito do atendimento da Chrissy, resolveu minha duvida em pouco tempo. esta de parabéns o atendimento nota 10!!

Ms. Magee

Jun 02, 2024  on Shopify

I am new to drop shipping and DSers customer service is completely Awesome! You can live chat with a rep to get answers quickly. By far the best online app for drop shipping. Easy to set up and use.

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