We really like the in-app email sending and receiving feature. It saves all communication into a case and anyone in our team can quickly help when we see a reply from our customer.

This app really boosts customer outreach. Automatically sends confirmation email for all orders without needing customers to log in makes it super easy for them to ask questions. Have seen a big jump in customer satisfaction since started using it. Highly recommend it for any Shopify store!

I found this app very helpful. I can customize the order confirmation email that is sent to my customer and they can reach out to me easily if they have any questions about their orders. Moreover, the app is very clean and easy t use. I would recommend this app to anyone who needs a standardized way of managing customer support ticket.

I recently started using this app and i am very happy with it so far. We are a team of 3 and were looking for a better way to handle customer requests. I am impressed by this email-to-case feature that it can automatically create a case in the app for any email that comes to our shared mailbox. I would definitely recommend using customer link hub for handling customer requests.