Shopify Support case apps 2025

Customer Link Hub

$9.99 / Month

8.2

4 Reviews

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

Show less

Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

Install App

CaseMate ‑ Case Sensitivity

$5-$40 / Month

1 Reviews

Claim Offer

Control customer and order names and address case formatting Show more

CaseMate - Case Sensitivity is an essential app for non-Shopify Plus users who cannot modify the checkout process, ensuring all customer-entered names and addresses are consistently case-formatted. Many customers tend to enter their information in various formats, such as all lowercase or uppercase, or even a mix, resulting in messy address labels that require manual correction. This app automatically checks and adjusts the first and last names, along with default addresses, to adhere to proper case formatting, saving time and reducing errors during the fulfillment process. By preventing the need for staff to retype information, CaseMate helps you maintain a professional appearance on labels, shipping notes, and internal systems. Consequently, this app minimizes the possibility of mistakes and operational inefficiencies, ultimately saving both time and resources. With CaseMate, your business can maintain tidy and uniform customer information, contributing to smoother operations and enhanced customer satisfaction.

Show less

Name formatting control

Address case adjustment

Order name standardization

Install App

ShowAndTell (YC F24)

Claim Offer

AI agents for dental patient operations to educate, boost case acceptance, and build trust.

Try AI Agent

Customer Link Hub

$9.99 / Month

8.2

4 Reviews

Claim Offer

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

Show less

Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

Install App

Link Redirect Manager

$39.99 / Month

1 Reviews

Claim Offer

Allow you to upload all redirects one by one or in bulk Show more

Link Redirect Manager is an essential tool for businesses transitioning their online stores to Shopify. Designed to ensure a seamless migration experience, this app automatically redirects customers from outdated URLs to the correct ones on your new Shopify store. By mapping old URLs to new ones, it minimizes the risk of losing traffic and enhances customer satisfaction. Users can easily input URL changes manually or opt for batch uploads using a CSV file, offering flexibility to suit different business needs. This app effectively reduces the chances of customers landing on incorrect pages, helping maintain continuity and trust. Protect your SEO rankings and ensure customers have a smooth shopping experience with Link Redirect Manager.

Show less

Add old/new url

Csv url upload

Accurate url redirect

Minimize incorrect pages

Install App

GDPRify ‑ Smart GDPR Banner

$3-$19 / Month

7.7

17 Reviews

Claim Offer

Block Cookies and JavaScript with a geo-targeted GDPR banner. Show more

GDPRify - Smart GDPR Banner is a versatile app designed to help businesses manage their GDPR compliance effortlessly. With built-in audit logs, it allows users to keep detailed records of consent activities. The app offers flexible configuration options, such as hiding the banner for users outside the EU or after their first page view, enhancing user experience and potentially increasing sales. Its geolocation feature intelligently detects EU visitors, ensuring the banner is shown only where necessary. Professionally translated into all 23 EU languages, the app caters to a diverse audience. Additionally, GDPRify simplifies cookie policy management by automatically generating and hosting an external cookie policy for your site, ensuring compliance is as seamless as possible.

Show less

Multilingual support

Geolocation detection

Block cookies

Geo-targeted banner

Consent logging

Automatic policy generation

Install App

CaseBreaker ‑ Case Breaks

$4.99 / Month

Claim Offer

Manage quantities between bulk cases and individual units Show more

CaseBreaker is an innovative app designed to bridge the gap between bulk cases and individual units in inventory management. Often treated as separate variants, CaseBreaker allows merchants to establish a direct relationship between these two, enabling precise stock adjustments whenever units are sold. This functionality ensures accurate stock management, significantly increasing inventory management efficiency. By automating this process, CaseBreaker helps merchants avoid manual errors, saving time and reducing the effort involved in reconciling stock levels. The streamlined approach simplifies inventory stock takes, giving businesses a clear and reliable view of their inventory. Ultimately, CaseBreaker empowers merchants with the tools needed to maintain optimal inventory control and efficiency.

Show less

Accurate stock management

Define relationship

Adjust case quantities

Inventory efficiency

Avoid manual errors

Simplify stock take

Install App

SmartBazi: Mobile Case Design

$29.99 / Month

Claim Offer

Personalize mobile cases easily with custom layouts and designs. Show more

SmartBazi: Mobile Case Design is a powerful app that allows users to effortlessly design and personalize cases for any mobile device or tablet. With SmartBazi, users can drive sales and express their creativity by uploading images or logos to customize their cases, choosing from a variety of unique layouts that highlight only the selected portion of the design. The app provides a seamless user experience, making it easy for shoppers to select a product, pick a layout, and upload their favorite images from their devices. SmartBazi offers an innovative approach to personalizing mobile accessories, ensuring every case is as unique as its owner. Ideal for both personal use and boosting retail sales, SmartBazi is equipped with excellent features and provides a simple setup, making it an ideal tool for anyone looking to create bespoke mobile cases online easily. Enhance your mobile case design experience with SmartBazi and unleash your creativity today!

Show less

Custom layouts

Easy upload

Personalize designs

Get App

Product Customizer by Inkybay

(3.4/5)

9 Reviews

Claim Offer

Create and visualize custom products with Inkybay’s comprehensive design tool. Show more

Product Customizer by Inkybay is a cutting-edge application designed to enhance the shopping experience by empowering customers to personalize their purchases. The app allows users to create, visualize, and perfect their products with a robust web-to-print solution that is fully integrated into your shop. Supporting a wide range of decoration methods such as Screen Print, DTG, Sublimation, and Embroidery, Inkybay offers versatile and seamless customization options for any product type. It is ideal for businesses looking to provide their customers with a unique and interactive design process, fostering greater engagement and satisfaction. From t-shirts and mugs to custom signage, this innovative software ensures your customers can bring their creative visions to life. Trust Inkybay's Product Customizer to deliver an unparalleled user experience that maximizes both customer delight and conversion rates.

Show less

Product customization

Design visualization

Web-to-print integration

Decoration methods support

Try for Free

PitchPrint

8.2

1 Reviews

Claim Offer

PitchPrint: Customize products easily with an intuitive, user-friendly interface. Show more

PitchPrint is an innovative web-to-print application designed to enhance user experience by allowing site visitors to personalize products directly on your website. With its simple, clean, and intuitive interface, customers can enjoy a fun and creative process while customizing items to their specific tastes and needs. Whether designing personalized gifts, custom apparel, or unique marketing materials, PitchPrint empowers users with creative tools that are both easy to use and highly effective. This powerful app integrates seamlessly into your platform, making it a versatile solution for businesses looking to offer a more personalized shopping experience. Its intuitive design ensures that even those with minimal design skills can create professional-looking products effortlessly. Perfect for boosting customer engagement, PitchPrint transforms the way users interact with your products, making their journey both enjoyable and memorable.

Show less

User-friendly interface

Product customization

Web-to-print functionality

Try for Free

eCard Widget ‑ Greeting Cards

$20-$185 / Month

9.1

6 Reviews

Claim Offer

Send and sell branded ecards from your store! Show more

eCard Widget: Sell eGreetings is a versatile app designed to seamlessly integrate custom branded greeting e-cards into your online store, enhancing customer engagement and expanding your digital offerings. With eCardWidget, you gain total freedom over the design, layout, and color scheme, ensuring your e-cards reflect your brand's unique identity. Easily add your logo, website links, and other personalized elements. Choose from a variety of templates or upload your own designs to create the perfect e-card experience for your customers. Once embedded on your website, these e-cards can be personalized and sent with just a few clicks, either for free or as a purchasable item. Additional features include the ability to track sender and recipient emails, employ optional opt-in checkboxes, and customize further with white-label options like custom domains and email addresses. Furthermore, an address book feature allows for bulk sending, making it a comprehensive solution for digital greetings and virtual gifts.

Show less

Email tracking

Template options

White label

Flexible design

Custom e-cards

Virtual gifts

Install App

Webkul Helpdesk Support‑UVdesk

$36 / Month

8

9 Reviews

Claim Offer

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

Show less

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

Install App

Ascendo AI

Claim Offer

AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

Show less

Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

Try AI Agent

Ascendo AI Resolution AI Agents

Claim Offer

Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

Show less

Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

Try AI Agent

Mava

Claim Offer

Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

Show less

Integrated inbox

Ai bot responses

No-code chatbot

Try AI Agent

PD Facebook Messenger Support

7.3

8 Reviews

Claim Offer

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

Show less

Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

Install App

ChaChing: Support families now

8.2

2 Reviews

Claim Offer

Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

Show less

Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

Install App

ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

Claim Offer

Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

Show less

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

Install App

Aisq: Auto Customer Support

$24.99-$199.99 / Month

Claim Offer

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

Show less

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

Install App

Aunoa CRM and Support Agents

Claim Offer

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

Show less

Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

Install App

Shopify Support case apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Customer Link Hub

CaseMate ‑ Case Sensitivity

ShowAndTell (YC F24)

Customer Link Hub

Link Redirect Manager

GDPRify ‑ Smart GDPR Banner

CaseBreaker ‑ Case Breaks

SmartBazi: Mobile Case Design

Product Customizer by Inkybay

PitchPrint

eCard Widget ‑ Greeting Cards

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support

Aunoa CRM and Support Agents