CaseMate ‑ Case Sensitivity

Develop by Shopify

$5-$40

/ Month

Free plan available 5 Days Free Trial

Control customer and order names and address case formatting

Name formatting control

Address case adjustment

Order name standardization

About CaseMate ‑ Case Sensitivity

Launched Dec 20, 2023

Built by Shopify

Address

c/o 15 Neville Street, Warkworth, AUK, 0910, NZ

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

CaseMate makes it super easy to control how the customer, order names & addresses are formatted.

For non Shopify Plus users, you cannot modify the checkout process, and this means customers can add their name & address in any format they wish. Some customers will use all lowercase, others all uppercase, and the really annoying one, a mixture of cases. There is no automated way to catch this, you have to wait until you go to fulfil and realise the address label looks messy and needs retyping, opening up the possibility for mistakes, taking your precious time, and ultimately costing money.

Checks customers first & last name, & default address for case formatting issues
Help labels, shipping notes, internal systems, and more look clean and tidy
Prevents mistakes from staff retyping these details to correct formatting issues

Pros

Automates the process of ensuring consistent case formatting for names and addresses, saving time
Reduces the risk of mistakes caused by manual retyping and correction of customer information
Helps maintain a professional appearance in shipping labels, internal systems, and customer communications
Addresses a common issue for non-Shopify Plus users who cannot modify the checkout process
Enhances operational efficiency by ensuring clean and tidy labels and shipping notes

Cons

Potentially limited functionality for businesses on Shopify Plus that may not find the app necessary
Relies on proper detection algorithms which might not always account for unique or unusual case formatting preferences
May not offer other customization options for improving the checkout process beyond case sensitivity control