Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

HueBoard™

Jun 07, 2024  on Shopify

I've been thoroughly impressed with CJ Dropshipping's service. Their customer support is top-notch, always ready to assist and answer queries. Their tracking system is a game-changer, allowing me to monitor shipments in real-time which is incredibly reassuring. CJ Dropshipping stands out for their consistent delivery times and competitive pricing, providing excellent value for the quality of service offered. The condition of items upon arrival was impeccable, showcasing their commitment to safe and careful handling. Overall, CJ Dropshipping has exceeded my expectations at every turn, combining outstanding customer care with reliable shipping and fair pricing. I highly recommend them as a trusted logistics partner.

NoorShades

Jun 07, 2024  on Shopify

Outstanding Cooperation with Stacey We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

Esclora

Jun 07, 2024  on Shopify

Cj is a good supplier for dropshipping with excellent support. Today I had some problems with an order and Connie Jin helped me resolve issues in a timely manner.

VALUE VAULT

Jun 07, 2024  on Shopify

this is an amazing platform with very good and fast responsive customer care service.. The Customer care service agent Angel is very good and very polite .. giving 5 star because of her ..

iBOB-Shop

Jun 06, 2024  on Shopify

I Just asked some questions to Irena Huang and really she was very helpful and fast reply I can’t believe that there is someone knows what she do like her thank you so much Irena and definitely i will contact you again if i have more questions

Hear Kinetix

Jun 06, 2024  on Shopify

Linda was really helpful and quick on answering all my messages so I really recommend CJ for drop shipping!

JINGJING CENTRE

Jun 06, 2024  on Shopify

AliExpress customer service provided me with exceptional assistance, demonstrating professionalism and efficiency throughout. I highly recommend their dedicated team for any inquiries or issues you may encounter." thanks Rebecca Lin for your great job .

keydilly

Jun 05, 2024  on Shopify

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

Kidom

Jun 05, 2024  on Shopify

Ich arbeite schon etwas länger mit Roxane zusammen auf CJ Dropshipping. Ich bin sehr zufrieden mit Ihrer Arbeit und Ihrem Hilfsbereitem Auftreten. Ich kann Roxane auf jeden fall weiterempfehlen.

ILoveBabu.com

Jun 05, 2024  on Shopify

This is the best Dropsipping app, and Aoki helped me a lot, even when I was very unsure of what I should do. Thank you Aoki!

Divinux

Jun 05, 2024  on Shopify

Oliver Xu replied all my questions really fast and very kindly. Super recommended, efficient and professional.

OrcaOrcaOrca

Jun 05, 2024  on Shopify

I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.

ReRi X

Jun 05, 2024  on Shopify

I had a very good experience with Box Chen. He helped me find products and solved my problems very quickly. I am very grateful for his quick answers to my questions.

Sundam - Nederland

Jun 05, 2024  on Shopify

I had requested a consultation on a product with CJ and received almost and instant reply from: Angel Li, This proves the great service they want to give towards their partners !

My Store

Jun 05, 2024  on Shopify

I must say the customer service I have received from Cristina Chen has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service. Thank you Cristina Chen

Aloha Relax

Jun 04, 2024  on Shopify

Excellent customer service from Gildan! The sourcing option is incredible, they also are very fast. I love it

Veloxea

Jun 04, 2024  on Shopify

I recently had the pleasure of interacting with CJ's support team, and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Gleems

Jun 04, 2024  on Shopify

I am very happy with the support, they respond very quickly and help you when you have a challenge You can find almost every product and it is also very clearly organised. I can definitely recommend it to any dropshipper

Muuneera

Jun 04, 2024  on Shopify

I have been having a great experience always helping me recently for example lahne reduced my costs because i have been using cj for quite some time

AquaBreeze

Jun 04, 2024  on Shopify

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

Scroll to Top