I was stuck trying to figure out why CJ was awaiting payment when I knew the customer had already paid... Bonnie was extremely helpful and patient with me in explaining what i needed to do to complete the order process. Thank You Bonnie

Love Cj. It's such a convenient fulfillment service. I've been using them for a couple of months and I've never had any issues. If there were any problems with my orders, their customer service assisted me in a timely manner. I also wanted to specifically mention Leah, who helped me solve a problem with tracking numbers on my orders. I definitely recommend them!

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that. CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out. In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward. Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done! So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

Fast response and everything was easy to understand when you have an Agent like Alan, thank you so much i really appreciate that i'm happy that i choose CjDropshipping!

CJ is amazing and so is John. He has been helping me for a couple months and our supply chain improved so much.

Thank you Cherry Xu for your awesome customer service. I appreciate the time you took to help me understand the process and to sync products to my store. I know I keep asking too many questions and answer them all. Thanks a many times!

CJ Drop shipping has been great. I had trouble with linking the store and Jolie helped me out in a timely and efficient manner.

I just have startet with dropshipping bit sith cj its very easy, especially with the help of Sulee li, the best agent! Thanks

We love working with Cjdropshipping, because of our agent. Dolly is by far the best agent we’ve ever had. She always gives her best, and her effort is truly appreciated. We really enjoy working with her, and she makes our experience with CJdropshipping extremely pleasant. Our whole team is very satisfied with Dolly as our agent.

Oliver Xu who contact with me directly and solved my issue fary fast. Thank you Oliver and Cjdropshipping

CJ Dropshipping is a fantastic platform, especially for beginners. It's easy to navigate and offers a wide range of products. Joy, my account manager, has been incredibly helpful throughout my experience. She always tries her best to make all the adjustments I need, ensuring everything runs smoothly. Highly recommend!

I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes! Update 28.06.2024: It was very nice talking to Alan Yang. He is very helpful and approachable. He helped me in disputing one of my orders and it was a success. Thanks Alan!

Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!

Leah Cheng was very helpful and quick in her response to me about a product. I recieved a picture showing the power cord, (which was my question) and I was able to add it to my descriptions for my product. Very good customer service. Thanks

I have been using the CJdropshipping app for my Shopify store, and my agent, Oliver Xu, has been exceptional. His tireless dedication, quick order processing, and unwavering availability for assistance have made my dropshipping experience seamless. Oliver's responsiveness and attention to detail are unparalleled, consistently providing timely solutions and support. I greatly appreciate and applaud his outstanding efforts and commitment.

It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject. I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen. Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.

I am delighted to share my exceptional experience working with Aurora Huang. Aurora played a crucial role in helping us discover new products for our store. Aurora's dedication and professionalism are truly commendable. She was always available to answer our questions and provided thoughtful guidance every step of the way. Thank you, Aurora, for your outstanding support and expertise!

This is the first time I've worked with CJDropshiping, the platform is clear and easy to use. The big plus is the agents, a real thank you to Doki Huang my agent, who really makes my job easier with the management of products in the warehouse and for shipments.

If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.

Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!