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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

MosquiSafe

Jun 04, 2024  on Shopify

I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.

My Store

Jun 04, 2024  on Shopify

CJdropshipping has been a complete game changer. My agent Alexis Wong is a blessing! She is efficient, quick, and very understanding regarding any questions that I have. I was surprised to figure out that CJdropshipping assigns a personal agent. This is not something you would expect from a free platform but CJdropshipping goes above and beyond, so take advantage of it! Also, the seamless integration with my Shopify store will allow me to scale my dropshipping operations smoothly and quickly. Highly recommended for any merchant looking to streamline their dropshipping process. Thank you so much Alexis Wong! CJdropshipping offers all these amazing features, but your desire to help me succeed, will be the reason these amazing features will get used to their full potential!

lebensstilonline

Jun 04, 2024  on Shopify

Shinco Zhao is best manager I can imagine! I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked... Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

TINA FLORES

Jun 03, 2024  on Shopify

Perfectos para hacer Dropshiping con shopify. La atención del SAC es 24/7. Resuelven rápido y a destacar la atención de la agente de ATC Cristina Chen. Thanks

Nordfot

Jun 03, 2024  on Shopify

CJdroppshipping is the best choice for a droppshipper. ,the agents are so professional,like Leons,Big Up Man

BARE Picks

Jun 03, 2024  on Shopify

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

Innov'Accessoires

Jun 03, 2024  on Shopify

I am currently usine cjdropshipping and it is a really great app with really good services ! Thank you really much to Joean Gu for helping me in my path and providing me really good and fast services

thisask

Jun 03, 2024  on Shopify

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

from our baby to yours

Jun 03, 2024  on Shopify

I would of course recommend CJ. But the best thing about CJ Dropshipping is, by far, my customer support person, See. I had to use a few people due to the time difference but I quickly learned that it was well worth my time to wait and do all of my business with See. She was so patient with me, and was able to answer most of my questions and when she couldn’t she was very quick to find someone who could. I can’t believe my luck to be assigned to See!!!!

ELSANOVA

Jun 03, 2024  on Shopify

CJ Dropshipping is the best supplier ive worked with in my time doing dropshipping. My agent Tab Zhao is attentive, he is quick to help with sourcing products and he goes the extra mile to get you the best pricing possible. Highly highly recommend this company to fulfill your ecommerce needs.

Beachbabefashion

Jun 02, 2024  on Shopify

I recently encountered an issue with my CJ Dropshipping account, but thanks to Zoey's exceptional assistance, I'm back on track and couldn't be happier. Zoey swiftly resolved the issue, demonstrating professionalism and expertise throughout. Her friendly demeanor and dedication to customer satisfaction make her one of the best in customer service. If you ever need help with CJ Dropshipping, Zoey is the person to turn to. Thank you, Zoey, for your stellar support. I am so happy now thanks Zoey

easeSeason

Jun 02, 2024  on Shopify

We started partnering with CJdropshipping in April 2024 and have been impressed with their excellent customer service and helpful guidance as we launched our store. A big shoutout to Grant Weng for his unwavering support from day one! He's always there for us and never lets us down. We would recommend CJdropshipping to anyone looking for a reliable partner.

MerchByMeraki

Jun 02, 2024  on Shopify

Great App all round - from product variety, pricing, branding & packaging, and the whole 360 process for dropshipping A-Z! Best & most important part is their Super Customer Support - special thanks to my super speedy, extra-helpful and VERY patient support agent Tab Zhao!! Thank you for your guidance and great attitude everytime Tab :) Keep it up CJ!

Salejano.nl

Jun 02, 2024  on Shopify

I have been working with my agent, Bring, for a while now, and I must say that the service has been exceptional. Bring demonstrates outstanding professionalism, efficiency, and dedication in all our interactions. Every detail is handled with care, and all my requests are met promptly and effectively. I am extremely satisfied with Bring's assistance. He is always there for me, thinking along with me and giving me the feeling that I am a valued customer and not just a number. Bring's dedication and support have been outstanding, and his professional approach has made a significant difference in my experience. Thank you, Bring, for always being ready to help and for providing such excellent service. Highly recommended!

The HereAfter

Jun 02, 2024  on Shopify

Yes I would recommend this app to many people because the service is excellent. Even when I had a technical problem. Your fast thinking employee Mr Garrison Wong help me through the drop shopping process to send your products to my online store. He was patient and helpful late night hours. Thank you CJ drop shipping.

Javenti

Jun 01, 2024  on Shopify

wow, I really love what CJ has to offer! My agent Tab Zhao is the man! He has been such a huge help in my drop shipping success... without tab I wouldn't have reached where I'm at today... Tab is always consistent, and always there to provide a solution to my problems. I really recommend CJ and agent Tab Zhao if you want to have success in e-commerce

Comfy Nurture

Jun 01, 2024  on Shopify

I recently had a chat with Arlene on the CJdropshipping app. She helped me with my orders in a fast and timely manner. She knows what to do and has a great attitude, very friendly and helpful.

FidgKing

Jun 01, 2024  on Shopify

I have had the best experience with CJdropshipping and I owe all of that to Whalen. He has done everything to make sure I have a seemless experience. He answers all of my questions and has always been happy to help. He also responds very quickly which is great because it helps me have a peace of mind. I had issues with a previous supplier and CJdropshipping has been the best switch ive ever made. Thank you so much! I highly suggest CJ to any dropshipper or ecommerce owner.

Vos Mode Atelier

May 31, 2024  on Shopify

must say the customer service I have received from Gildan has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service

LimitlessMerch

May 31, 2024  on Shopify

Speaking with Agent Angel has been top tier in customer support. I am very impressed on how quickly my problem was resolved. I am just getting started but my very 1st experience speaking with the agent has made me more confident that this will be a great experience moving forward!!

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