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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Minding My Own Fitness

May 31, 2024  on Shopify

In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!!

serenediversity

May 31, 2024  on Shopify

Angel, was pretty quick to find answers to all my queries. Absolutely, about the best support agent I have encountered so far.

ShipTrends

May 31, 2024  on Shopify

It is effortless to use and has no subscription fee. Customer service is also amazing and available at all times. Cristina helped me a lot and I would like to thank her.

Owl & Crow

May 30, 2024  on Shopify

I had some questions regarding my store on Shopify and my connection with CJ drop shipping. I chatted with Billy Shi from CJ drop shipping and he was very friendly and helpful in resolving my issues and answering my questions.

Falscend

May 29, 2024  on Shopify

I am a noob in the dropshipping space, but Isabella Xie with CJdropshipping has helped me tremendously along the way. I can 100% recommend Isabella Xie ! 5/5. Kind, helpful, nice, knowledgeable, fast replies.

Tone Tec

May 29, 2024  on Shopify

My personal agent Lahne has been wonderful. Good quotes, good worker. Always provides wonderful service.

Pure Project

May 29, 2024  on Shopify

I've been using CJdropshipping as my main supplier for over six months, and I couldn't be more satisfied with their service. They have consistently provided great service, ensuring smooth and hassle-free transactions. I especially want to highlight Cherry Xu, my agent, who has been incredibly helpful throughout this time. Cherry Xu's dedication and support have made a significant difference, and I highly recommend their service to anyone looking for a reliable dropshipping supplier

HonestHub

May 29, 2024  on Shopify

I was facing some difficulties and had some queries and talked to Mr. Connor from CJ Dropshipping ... It was very pleasant discussion and he clarified all my points... Very impressive customer support.

My Store

May 29, 2024  on Shopify

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need. All in All, id 100% recommend CJ and Erica Zhang as an agent for anyone in need of one, shes great, works fast, and is able to get all of my problems solved!

Enfants Rêveurs

May 28, 2024  on Shopify

Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.

Fitshape

May 28, 2024  on Shopify

Judy Wen Helps me evry time, she is verry fast and always helps me out with my questions and problems. Im verry happy with her support :)

DigiDealsStore.com

May 28, 2024  on Shopify

Thank you Bellica so much for your support and professionalism. You did a fantastic job helping me solve my problem. I appreciate your support.

Ensta Shop

May 28, 2024  on Shopify

Great experience with Cjdropshipping. Above all I got the excellent response from my assigned agent (Doki Huang). resolved my issue quickly. Trually remarkable experience with Doki Huang.

Luxen

May 28, 2024  on Shopify

I've had an excellent experience with this service! Zoey was incredibly helpful and responsive, making the entire process smooth and stress-free. The app works perfectly with my Shopify store, and I couldn't be happier with the support I received. Highly recommend!

Moments of Luxe

May 09, 2024  on Shopify

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need. But the highlight of my experience has been the outstanding customer service. A special thanks to Harvey for his exceptional support! His timely and helpful responses have made my experience smoother and more enjoyable. I highly recommend CJdropshipping and Harvey for anyone looking into dropshipping services. Their dedication to customer satisfaction and continuous improvement is evident. Five stars all the way!

sagoara

Apr 30, 2024  on Shopify

The platform is very good! The service is beyond fantastic. Whenever I have a problem I always trust Eileen Qian, she always solves my problem. I am very satisfied!

Holy Projector

Apr 30, 2024  on Shopify

I love this platform I got with the best! Loker Wang, he always answers extremely fast, most helpful guy in CJ dropshipping right now, and ready to solve any problems. Recommend 10/10 service. I love this app!

Leclerc Co.

Apr 29, 2024  on Shopify

My agent Krise Qi on CJ Dropshipping has been amazing!! Always available and has answers for all of my queries. Very satisfied :)

Bits N Bobs Trading Co.

Apr 29, 2024  on Shopify

Had a few questions and wanted to add some ordering variants to a certain product. Sita Cui was very helpful, had my answers in minutes and had my variant's added very quickly. Great Job!

LoveJoyQuilts

Apr 29, 2024  on Shopify

Very satisfied with the app and the service. I was recommending the app to all friends who were still sourcing from AliExpress directly, there is no point in it any more. Special thank you to mu personal agent Carrie Wang, her service is a top-notch, always helpful with a very fast responding time, 5 stars for sure!

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