Shopify Csat surveys apps 2025

Delighted Post‑Delivery Survey

$249-$499 / Month

7.4

6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

Show less

Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

Install App

Asklayer Survey & NPS for pros

$9-$29 / Month

9.4

79 Reviews

Claim Offer

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

Show less

Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

Install App

Fuzzy Surveys

6.9

12 Reviews

Claim Offer

Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

Show less

Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

Install App

Delighted Post‑Delivery Survey

$249-$499 / Month

7.4

6 Reviews

Claim Offer

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

Show less

Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

Install App

KNO Post Purchase Surveys

$19-$299 / Month

9.1

76 Reviews

Claim Offer

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

Show less

Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

Install App

EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

Claim Offer

Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

Show less

Countdown timer

Post-purchase surveys

Custom thank you page

Ratings feedback widgets

Landing page features

Social accounts links

Install App

Fairing Post Purchase Surveys

$49-$199 / Month

9.1

189 Reviews

Claim Offer

Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

Show less

Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

Install App

Census: Customer Surveys

$25-$50 / Month

9.1

23 Reviews

Claim Offer

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

Show less

Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

Install App

Trackey: Post Purchase Surveys

$20 / Month

Claim Offer

Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

Show less

Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

Install App

Qpoll Post Purchase Surveys

$10 / Month

Claim Offer

Post-purchase and on-site surveys for attribution, CRO, & more Show more

Qpoll Post Purchase Surveys is an innovative tool designed exclusively for Shopify merchants eager to harness direct-from-consumer (DFC) insights post-purchase. This platform empowers merchants to collect zero-party data, offering them the resources to make informed decisions and optimize their marketing budgets more effectively. By integrating seamlessly with Shopify, Qpoll allows users to strategically display questions within specific time frames, ensuring timely and relevant feedback from customers. Merchants can craft two distinct types of questions to tailor surveys to their unique needs. The primary mission of Qpoll is to equip businesses with actionable data and valuable consumer insights, driving smarter marketing strategies and enhancing overall business performance.

Show less

Post-purchase surveys

On-site surveys

Customizable questions

Zero-party data

Direct-from-consumer data

Efficient attribution

Install App

Easy Polls & Surveys

$3.19 / Month

(4.4/5)

760 Reviews

Claim Offer

Create customizable polls and surveys with advanced submission controls and synchronization. Show more

Easy Polls & Surveys is a versatile app designed to streamline the creation and management of polls and surveys with over 20 customizable element options, including dropdowns, multiple choice, email collection, images, and star ratings. This app ensures you receive immediate submission notifications and allows you to set up custom email autoresponders for a personalized touch. With advanced features like submission controls and CAPTCHA, it effectively prevents spam and ensures data integrity. Organize and analyze submissions effortlessly in the POWR Dashboard, where integration with tools like Google Sheets and popular email platforms such as Mailchimp and Constant Contact is just a few clicks away. The app offers pre-built professional templates, or you can start from scratch with its fully customizable design options including colors, fonts, and more. Employ conditional logic to enhance user interaction, split surveys into multiple steps, and provide unique follow-ups with redirected pages or personalized thank-you messages. Supported by the comprehensive POWR Help Center, you can access live chat or 24/7 email support to confidently create and manage your survey projects.

Show less

Conditional logic

Pre-built templates

Multiple question types

Instant notifications

Customizable polls

Advanced submission controls

Add to Site

Surveys

$1.8-$7.2 / Month

7.7

7 Reviews

Claim Offer

Collect valuable feedback with targeted, automated post-purchase surveys for improvement. Show more

Polls | Post Purchase Survey is a dynamic app designed to gather valuable customer feedback seamlessly through targeted surveys, tailored to specific customer segments. By leveraging insights from purchase history, location, and behavior, businesses can customize and integrate surveys effortlessly, thanks to the app's intuitive interface that requires no coding skills. Compatible with a multitude of CRM and email marketing tools, the app streamlines workflow by automating survey presentations following purchases, site visits, or specific actions. This timely feedback collection enables businesses to understand their customers better, refine product offerings, and make data-driven decisions to elevate customer satisfaction. By customizing survey questions, businesses can align feedback collection with strategic goals, fostering growth and strengthening customer engagement. Ultimately, Polls | Post Purchase Survey enhances efficiency by automating data collection, allowing businesses to channel their efforts towards essential growth initiatives.

Show less

User-friendly interface

Crm integration

Automated feedback

Targeted surveys

Add to Site

OSOM Post Purchase Surveys

Claim Offer

Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

Show less

Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

Install App

Zigpoll Customer Surveys

$10-$100 / Month

9.4

387 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

Show less

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

Customer Surveys ‑ BYG

8.2

3 Reviews

Claim Offer

Boost customer engagement with Post Purchase Surveys & Upsells Show more

BYG ‑ Thank You Page Survey is a powerful tool designed to boost your sales by integrating seamless upsell opportunities on your thank you page. Easily create engaging upsell offers with its intuitive drag-and-drop editor, encouraging customers to make additional purchases and strengthening their connection with your brand. The app supports maximizing your average order value (AOV) by suggesting relevant products and invites customers to join your Facebook community, fostering deeper engagement. With features like one-click upsell, customers can enhance their orders without re-entering payment details, simplifying the purchase process. BYG also offers customizable offers tailored to individual customer preferences, cart contents, and product criteria, ensuring a personalized upselling experience. Additionally, enhance customer interaction by incorporating thank you page surveys, birthday collection forms, and automatically applied discounts, all brought to you by the Social Scheduler AI Auto Post team.

Show less

Customizable offers

One-click upsells

Drag and drop editor

Post-purchase surveys

Automatic discounts

Checkout upsell offers

Install App

Parcel Panel Order Tracking

$11-$479 / Month

9.6

2,012 Reviews

Unlock Deals 40% off

All-in-1 order tracker, Track order for higher CSAT and sales Show more

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.

Show less

Multilingual support

Branded tracking page

Real-time tracking

Smart upsell system

Powerful analytics

Customizable elements

Install App

11za ‑ WABA API

1 Reviews

Claim Offer

It helps you integrate WhatsApp Business API on your store Show more

11za ‑ WABA API is a comprehensive WhatsApp marketing platform designed to elevate your omnichannel strategy. It enables businesses to seamlessly recover abandoned carts, send targeted broadcasts, and automate order updates, enhancing customer engagement and satisfaction. With advanced AI chatbots, the app facilitates efficient customer support, while the shared team inbox streamlines workflow management. 11za helps reduce the risks associated with cash-on-delivery orders and builds brand trust by earning the coveted WhatsApp Green Tick. Businesses can leverage the platform to showcase products effortlessly using the WhatsApp Catalog and connect with customers through customizable chat widgets. By integrating 11za, you enhance customer interactions on a platform they love, ultimately driving sales and increasing engagement.

Show less

Recover abandoned carts

Customizable chat widgets

Shared team inbox

Auto-replies

Whatsapp catalog

Targeted broadcasts

Install App

Scope Post Purchase Survey

$25 / Month

9.1

2 Reviews

Claim Offer

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

Show less

Visual question builder

Live responses

1-touch integrations

Install App

UserLoop Surveys & Feedback

$19 / Month

8.2

26 Reviews

Claim Offer

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

Show less

Multi-language support

Customer satisfaction tracking

Csv export

Email surveys

Checkout surveys

Ai question writing

Install App

Grapevine Post Purchase Survey

$25 / Month

9.1

144 Reviews

Claim Offer

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

Show less

Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

Install App

Shopify Csat surveys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Delighted Post‑Delivery Survey

Asklayer Survey & NPS for pros

Fuzzy Surveys

Delighted Post‑Delivery Survey

KNO Post Purchase Surveys

EXT Thank You Page & Surveys

Fairing Post Purchase Surveys

Census: Customer Surveys

Trackey: Post Purchase Surveys

Qpoll Post Purchase Surveys

Easy Polls & Surveys

Surveys

OSOM Post Purchase Surveys

Zigpoll Customer Surveys

Customer Surveys ‑ BYG

Parcel Panel Order Tracking

11za ‑ WABA API

Scope Post Purchase Survey

UserLoop Surveys & Feedback

Grapevine Post Purchase Survey