They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".

Great support! Whenever I asked for support with any problem, I got a solution through support. Awesome! Special thanks to "Hana".

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.

Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.

Great simple to use app with great and responsive support team. Lydia was so helpful in getting me set up!

AMAZING customer service by Charles. App is easy to use & I highly recommend especially for new startups

Perfect Chatty, perfect customer service! The features of this app covered my needs. And Ricky was eager to help me with all my questions!

Amazing help from the support team! I needed my chat icon to move and they did it in an instant! Amazing work and customer service!

I experienced an error code while installing the app, in doing so. i was immediately sent to the chat box and helped by Prakash. within minutes it was resolved and i was able to move on!

This app can save a lot of time. I hope everyone can use it. Special thanks to the customer service Hana, who helped me solve many problems.

Disappointing, - only one user at a time, no logout option, no " after shop hours" customer messaging . Not a good option for a large e-commerce business.

très satisfaits de cette app. le service client est ultra responsive et débrouille les éventuelles difficultés rencontrées. merci !

This program is really simple and useful and is highly recommended. When I had some problematic glitches, by contacting the software developers for help, they were very responsive and I was impressed by a technician called Hana who quickly made my problem solved.

ik zou de app zeker aanraden, ik had zelf wat problemen om de app op gang te krijgen toen de klanten service benaderd die ook in mijn eigen taal sprak heeft me super snel geholpen om het probleem te verhelpen!! Dankje Hanna :)

This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.

This is a beautiful app that's easy to use and has an excellent support team to boot. I got help via email from Lydia and via live chat from Linda. Both were very quick to respond — any issues I had were resolved within the day. I'm using this in conjunction with Shopify Inbox. If their live chat feature gets developed further, I might switch over to just using this. Great app overall. Would highly recommend!

Not only is this software free, but its customer service is very good, especially Hana's response is very timely, and there are many customization options. I highly recommend using this software.