Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Texture and Vessel

Jul 18, 2025  on Shopify

This app was easy to setup and did exactly what I wanted. When I had an issue with Horizon overwriting the pre order button text when changing colour variants, support did a great job of fixing it. Thank you to Sneha and Nagaraj for helping me out.

Skinny Pig Interiors

Jul 17, 2025  on Shopify

Some of the set up is a bit unclear but the team are very helpful and always resolve any issues I have very promptly.

Open Project

Jul 17, 2025  on Shopify

I had a fantastic onboarding experience with the Stoq team. The onboarding call was so helpful (I even had a second one as there were additional topics I wanted to cover), and I was then able to follow up with specific questions using the 24/7 chat functionality. They were incredibly fast to respond, which was fantastic. The tool is incredibly intuitive and easy to use!

Lychee Media

Jul 16, 2025  on Shopify

Solved all of my concerns and walked me through the process of setting up my pre-order offer. Thank you so much for all you do!

Car Seat Headrest

Jul 16, 2025  on Shopify

So far so good! I use it to create preorders for my shop and keep them separate from my normal orders. Hassan is very helpful!

OBO Direct

Jul 16, 2025  on Shopify

Works well and fast! Had great help from support team (shout out Hassan) in making custom placement changes a breeze.

Spiritaïa

Jul 15, 2025  on Shopify

The best app to notify customers when items are back in stock. Easy to use and great help from customer service! Love it. Thanks to Annam for her help to set up the widget!

Miss Olive's Meals

Jul 15, 2025  on Shopify

Only just started using it, but Momna in their Support team customised the pop-up 'notify me' button to my client's brand colours which was great.

Beacon Prints

Jul 14, 2025  on Shopify

This app works so well, with no glitches or issues. The team is always willing to help me and do it with joy. I never feel as if I am annoying them, no matter how many times I reach out to them. Whenever I need an app, I look to see if they have created it because the customer service is just phenomenal and I know the app is going to work as intended. I love that the apps are singular focused as well. They don't design them to do a million different things. I'm very happy.

Marai Jewelry

Jul 14, 2025  on Shopify

Exceptional support—one of the best teams I’ve ever dealt with. The app performs exactly as promised. What more could you ask for?

SnakeStrap

Jul 12, 2025  on Shopify

Shashi was a great help! They responded immediately, helped me right away, and I definitely recommend them.

Pepper Steps

Jul 11, 2025  on Shopify

We had a big product launch coming up and needed a way to seamlessly enable preorders when we sold out. The app worked perfectly, it was easy to set up, and everything functioned exactly as advertised. What really stood out was the excellent customer support. We had a few questions and tweaks (including customizing the button style and adding preorder functionality to our homepage), and the support team was absolutely phenomenal. Fast, friendly, and incredibly helpful every step of the way. As a small business owner, I can’t recommend this app enough. If you’re looking for a reliable preorder solution with excellent customer service, this is it. An easy 5/5!

Cosmic Collections

Jul 10, 2025  on Shopify

Great help from Sneha with setting it up. I'd wish the free plan gave you a slight bit more so that you can switch to the paid version when the webshop scales.

Simply Silver Mouthwash

Jul 10, 2025  on Shopify

Anaam was amazing! She spent an entire hour with me helping with the integration of the app into my Shopify store. She was super knowledgeable and even figured out a work-around for my situation. I really appreciate all the time and effort spent on getting my website to work properly with the Stoq app. Thanks again!

Ellaire Habi

Jul 10, 2025  on Shopify

Nagaraj was really nice and helped me with setting up the position of the Notify Me button I am very happy with the result

rho Jewelry

Jul 10, 2025  on Shopify

I had issues when setting up the app at first because I wanted the notify me button to be positioned a certain way, thankfully Nagaraj was able to help me not once, but on two of my websites at the same time! Great customer service.

Caleri1898

Jul 09, 2025  on Shopify

Ho chiesto aiuto per il setup e Anaam mi ha risposto in pochi minuti risolvendo il problema di visualizzazione del pulsante pre-order. App molto facile da settare ma se avete dubbi o problemi risolvono in pochi minuti!

TRIDOS.DESIGN

Jul 09, 2025  on Shopify

Great app and great support! I previously used Appikon Back-in-Stock app but after it randomly stopped working for 3 months and they support was extremely unhelpful and blamed us, we decided to look elsewhere and Stoq is so much better - the customization was a breeze to match our theme and the fact that it's integrated admin app makes it so much easier to use it daily.

Huntsville Art Supplies

Jul 08, 2025  on Shopify

This is a really useful app for anyone growing their business and needs a bit of help to see if 1) is there an interest in the product and 2) get orders to fund the inventory purchase. And the support is nice to work with, informative and quick!

My Store

Jul 08, 2025  on Shopify

I needed to reposition and customize the "Back in Stock" alert button on my store, and I reached out to Stoq for support. Hassan, a representative from their team, responded quickly and made the exact changes I was looking for. He understood my request right away and implemented the customization perfectly. Excellent service and support—highly recommended!

Scroll to Top