Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Canna River

Aug 06, 2024  on Shopify

So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.

Warlord - Men's Grooming Essentials

Aug 06, 2024  on Shopify

Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.

Value Packers

Aug 05, 2024  on Shopify

Excellent customer support! We just started testing this app and had a few questions and requirement from it and we got them all done really quick. Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP. Our experience until now is a 5 ⭐

Gritty Habits

Aug 04, 2024  on Shopify

Just the app I needed to make my restocked products available for preorder. The support team was super helpful when I had a question and I'm extremely happy with Stoq.

Ninja Labs

Jul 30, 2024  on Shopify

The app is very good and the support system works, Naam helped me configure all the buttons as I needed, and the support was excellent

VersaChalk

Jul 30, 2024  on Shopify

We've been trying to find an app that will help us put our personal touch on preorder items, and Stoq just rocked our world. The customer support is also outstanding.

YAADU

Jul 28, 2024  on Shopify

Perfect app, highly recommended. Nagaraj was a great help to us. A clear recommendation for anyone looking for an app of this kind. Super app, excellent support. Very excited about what the future holds!!!

Manjeri Skincare

Jul 25, 2024  on Shopify

I can't thank Sandesh and Anaam enough for their invaluable assistance setting up pre-orders in my store. Their expertise and dedication were evident throughout the process. During thorough testing, I identified limitations with other apps, but Sandesh and Anaam were incredibly patient, helping me find effective solutions or workarounds for every issue. Their support has been instrumental in ensuring a seamless integration, and I highly recommend this app to anyone looking for a reliable and responsive team.

an action a day

Jul 25, 2024  on Shopify

very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.

Fix Functional

Jul 24, 2024  on Shopify

A little less self-serve customization than some other options but the support team can do a lot of customization for you. They're super quick to respond and very helpful!

Love Yourself Black Girl

Jul 24, 2024  on Shopify

My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!

volaracing NL

Jul 24, 2024  on Shopify

App werkt zeer gemakkelijk en de service is super! Razend snelle reactie en je word gelijk geholpen zonder dat je zelf zaken hoeft uit te zoeken. Het wordt gelijk voor je geregeld.

Stewarts Menswear

Jul 24, 2024  on Shopify

I have had the back in stock button installed for some time and have had no problems with it at all. I am trying out the new Pre Order button now. Customer service has always been quick to respond to any queries and any hiccups are smoothed out very quickly.

Rage Art Studio

Jul 23, 2024  on Shopify

Just started using this app a few days ago for Preorders and so far, so good! Had an incredibly helpful call with Anaam from the Stoq team and she was able to answer all of my questions and get me up and running very quickly. Would recommend!

Lexicon Golf

Jul 23, 2024  on Shopify

The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.

Lingerie Fox

Jul 21, 2024  on Shopify

Really easy to set, up, less expensive each month than other apps offering the same service, Clean and easy to use functions, helpful team if you need a bit of help, would recommend!

Mountain Attitude Designs™

Jul 20, 2024  on Shopify

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Videoguys Australia

Jul 17, 2024  on Shopify

Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !

JYDoll-CA - The Safest Doll Brand

Jul 17, 2024  on Shopify

I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!

My Little Monsters

Jul 17, 2024  on Shopify

Brilliant product and service! (Sneha) was amazing at helping me overcome the issues I was facing. This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.

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