Excellent support!! This app is pretty easy to use but I needed help setting up and changing a few things. Hassan helped me and he was phenomenal- friendly too. There are so many options for preorders you can pretty much set it up any way you want and it's fairly self explanatory. Later, I had an issue with how the orders were feeding to our shipping software. Vishu helped me. It was not easy to figure out but he stuck with me until we got it fixed. It's Christmas Eve so very thankful for the quick and friendly support.

great app I really like especially the function that this will send the restock mail automatically when the item is restocked.

Very clean and user-friendly preorder setup. Most of the features meet our expectations perfectly. Whenever there’s an issue or adjustment needed, the customer service team responds promptly and resolves it quickly. An excellent app with great support and service overall !!!

STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to manage demand properly. But what truly sets this app apart is the support. We ran into some technical issues during setup, and every single one was resolved quickly and thoroughly. Sneha, our customer support representative, was hands down the most professional and knowledgeable support person I’ve ever worked with across any app or developer team. She showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real expertise behind the product, not just surface-level support. If you’re considering a preorder app, STOQ isn’t just great software — it’s backed by a team that genuinely cares and knows what they’re doing. Highly recommend.

Muito rápidos a responder. Fizeram as alterações pedidas. Aplicação muito simples de configurar

Excellent support from Kasi. Was able to sort out the issue really quickly. Great that the support centre is run by real humans!

Fantastic app, and received the QUICKEST help in making a tweak to the location of the button on the product page from support. Truly wonderful experience!

I needed support fast and Kasi was incredibly helpful. Friendly, quick, and met every request I had. Really appreciate being able to troubleshoot in the moment as issues arise. Thank you Kasi!

First off, the customer support has been fantastic! I’m not very tech-savvy, so I reached out with a question. Sneha from the support team responded quickly and guided me through some simple steps. What I thought was a bug turned out to be my own misunderstanding, and she helped me clear it up with ease. I’m really enjoying the app so far, and as a small business owner, I can already see how much time it’s going to save me.

Support was near-instant, and Paul worked right away to help with our integration to a flawless and seamless experience. The hype is real! We're already driving preorders within 1 day!