Nagaraj was SO HELPFUL & knowledgable in quickly troubleshooting an issue i was having with a live preorder launch. Only had this app for a week and i think its going to be a great fit going forward if the customer service stays this good!

My overall experience with Stoq has been great so far. The app works well for my needs, and whenever I’ve had a question, the support team has been timely, attentive, and very helpful. It’s clear they care about making sure everything runs smoothly. Highly recommend!

Fantastic fast and friendly app support today, what a lovely assistant! Thanks for all the help :-)

Great app and amazing customer service. Helped me quickly to do what I needed to have done on my homepage! Highly recommend

Just installed the app, so far so good! Had an issue that needed supports assistance with, and they very quick to jump in and help out. Everything seems easy to setup and navigate. Happy to have made the switch.

This is the 3rd pre-order app we've used. So far, it seems to be working the best. I had a minor issue when I was first testing and Hassan not only responded in the chat right away, he quickly resolved the issue. Hoping this one is our keeper!

The support team is excellent—fast, understanding, and always quick with resolutions. A special thanks to 'Momna' for her outstanding help and making the whole experience smooth.

We’ve been using STOQ and have found it to be an excellent app—reliable, efficient, and highly effective for our needs. The support from the STOQ team has been equally first-class, always responsive and professional. A very successful solution that we’re glad to have in place.

The app covers the basics, but it’s missing several essential features. For example, when a customer signs up with both email and phone number, it is counted as two separate alerts, which completely skews demand calculations and makes it impossible to accurately plan restocks. It’s a pity, because the tool has potential, but without these fundamental adjustments it’s very hard to use for reliable inventory management.

Had a tight timeline to migrate our back-in-stock alerts App (due to our old one sunsetting/merging with new company). Contacted a couple different options but Stoq and their customer support were the best of the bunch (as well as no key features hidden behind higher subscription). Sneha was exceptionally helpful in getting our back-in-stock feature migrated & up and running on our website. Took over our support chat as her colleague was unavailable and was always quick to answer and assist with implementation (& testing/debugging as a random semi-unrelated bug arose at the same time)!! Solid work Sneha! I'm sure if I run into more issues the quality of service will continue :D

Easy to use and setup. Their customer service is top tier as well. Anytime I've had questions, I can chat with a live representative within minutes and get answers quickly.

I was creating my first pre-order and I got stuck. The Pre-Order button wasn't showing up. Hassan quickly came to my rescue and fixed the issue! Sweet, kind, courteous, prompt and professional. I think I found my pre-order that I will use going forward...

This app is amazing! And I installed and tested maybe five or six different back in stock apps. This one is by far the easiest to set up and use. And it also has a pre-order feature as well. The "Notify Me When Back in Stock" button was not in the place I wanted, so I chatted with the app team and within minutes they fixed two things I wanted. They placed the Notify Me button under the variants and not to the side. Easier to see. I am so impressed. Thank you Stoq for excellent service and an outstanding product.

Perfect app for preorders, made-to-order and notify me functions. Support is quick, super friendly and really helpful at all times. Would highly recommend Stoq!

Reached out to Hassan today, and I have to say, he was super helpful and managed to set everything up as we wanted, and now the app looks great and works as expected. Great job all round!

I set this up for pre-orders and am working to automate some of my processes in sync with my email provider. I was stuck so I sent a message to chat. In less than 15 minutes, Hassan provided me with assistance and the exact answer I needed to set things up for my customers. Stoq will help me maintain momentum in my business. And so far, I am only using the free plan. I anticipate upgrading when I hit the 10 preorders/month threshold.

Awesome support level. I was astonished of the response and help I got from K. She makes sure everything fits your needs in no time, and make the changes smoothly. 10 out of 10. I do recommend it.

Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Great help - it was a pleasure discussing with Nagaraj the issues we were having. He helped fixing the problems promptly and provided detailed explanations. Great customer service!!

Khutheja was amazingly fast and accurate with the information I needed. still exploring the app but no complaints as yet! customer service is top nothinch though :)