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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,638)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Constellation Response

Apr 08, 2025  on Shopify

App works great even on the free version, Khuthejatul from tech support was awesome helping me solve some issues with the layout of the button on my product pages! Looking forward to upgrading my plan as my store grows!

Idolize Jewelry

Apr 08, 2025  on Shopify

support was great! I worked with Khuthejatul and she was very quick to respond and formatted my button perfectly!

MXVE

Apr 08, 2025  on Shopify

sneha was really helpful. Quick at communicating and answered every question i was stuck on. 100% recommend

Meka Sensory Play

Apr 08, 2025  on Shopify

The app works out of the box without the need of additional customization. We really like the ability to set Preorder stock levels for each item separately as this helps us not oversell. The support is very responsive. Sneha was very polite and helpful providing assistance on minor customizations.

Viola and Roses

Apr 07, 2025  on Shopify

Easy to use it but I had some question but Shashi help me and resolved it so quick!! Thank you so much guys!!!

The Perennial Homestead

Apr 04, 2025  on Shopify

We've only just started to use this app, but it was very easy to set up and Anaam helped me customize the button location and appearance for our restock notifications - it was a breeze!

effet wow

Apr 04, 2025  on Shopify

Anaam m'a aidée à installer l'application et l'adapter au mieux au thème de ma boutique en ligne. Je recommande vivement !

Drummers Paradise

Apr 03, 2025  on Shopify

A simplistic app that does exactly what you need it to do, and the support is absolutely fantastic! Would recommend to anybody looking for a great pre-order app :-)

Cuvée Home

Apr 03, 2025  on Shopify

Vishu was incredibly helpful and prompt in resolving an issue I was having with badges displaying correctly. Thank you!

Tommys Cookie Co.

Apr 03, 2025  on Shopify

Working with Anaam has been so helpful. She was able to quickly set up things for me that I was having trouble with. So far am loving the app.

LA LUPA Handbags

Apr 03, 2025  on Shopify

This is a very good app and easy to use. The customer service has been excellent. I would highly recommend this app to any online retail business.

Ural Japan Online Shop

Apr 02, 2025  on Shopify

Problem has Solved. Very Helpful male assistant. I don't know that Stoq is located at, but they responses really quick when I submit a message at GMT+9 18:30 in Japan.

Hardworking Gentlemen

Apr 02, 2025  on Shopify

Really pleased with this app and the customer service. Nagaraj helped with my onboarding, streamlined the process, and assisted immediately with fixing any issues I ran into.

Growlink

Apr 02, 2025  on Shopify

5 Stars – Outstanding Support and Great App The Stoq team provided fast, responsive support when I needed help enabling the app. They even went above and beyond by assisting me with an issue that wasn’t related to their product. Truly fantastic support—highly recommend this app and the team behind it.

KindTail

Apr 01, 2025  on Shopify

This recovers a lot of sales for us. Very easy to install and low hanging fruit that produces a lot of lost revenue. Highly recommend!

THE CRONUS SHOP

Apr 01, 2025  on Shopify

I had a great experience with Stoq's support. Khutheja quickly and effectively resolved issues with my store's preorder and notification setup, demonstrating patience and excellent attention to detail. Highly recommend!

BackJoy

Apr 01, 2025  on Shopify

Sashi from Stoq was excellent . because of his inputs It was easy to address the gaps in my set up for preorders and back in stock notification, he was very quick, he solve 3 issues Sarah

Raiven on Behalf of Nu-Trend Services

Apr 01, 2025  on Shopify

Zia was very quick to respond to my request for moving the notify me button. It took less than 5 minutes to update the button, and have it placed in the exact spot I needed it. Great service!

Synergy Medical Supply Corporate Account

Mar 31, 2025  on Shopify

Anaam, gave us personalised attention and helped us remotely install the app, making sure it works well with other apps and template. We had minor bugs that were quickly fixed using the app chat by Sneha and also Nagaraj that helped us with the mobile version. We made some testings and so far is working well and allowing us to create preorders smoothly on our store

Pickleballist

Mar 31, 2025  on Shopify

Super clean and intuitive app and the customer support experience is second to none. I've never had to wait, to get help from an agent, and they are all super savvy on how to best use their tool. It is rather pricey if you need the standard features but they often have deals that they post.

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