Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,156)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Align Active

Sep 28, 2025  on Shopify

Really love this app. Very easy to use! The customer service truly makes you feel like you’re their top priority every time I need assistance.

Dragon Forge Games

Sep 27, 2025  on Shopify

App works as described. Momna helped me get the button position set for all the pages I needed quickly!

Hollow Tree Candle Co

Sep 26, 2025  on Shopify

This app is so easy to use and customer support is awesome to connect with if you need help with the app. My customers love to use the notify when out of stock button and it also lets me know what my customers are searching for so i can make that product first and get SALES. highly recommend

Polymer Clay Superstore

Sep 26, 2025  on Shopify

Just installed this app a short time ago, but setting it up was a breeze, and their customer support immediately made a few tweaks for me, to things I didn't have access to. Great support! Thanks, Vishu!

Charmonia

Sep 25, 2025  on Shopify

I was looking for a way to make some of my made-to-order items easier to process. This app helped with exactly that! Khutheja was also wonderful (and fast!) when it came to resolving an issue I was having.

Plain Jane New York

Sep 25, 2025  on Shopify

Vishu was so helpful!!!! Out of the box the tool is a little janky but their customer service is outstanding.

CLEO

Sep 25, 2025  on Shopify

Huge range of options & settings available to configure the right setup, and the support is always excellent! We have used this app on multiple stores now with a variety of requirements and it continually delivers exactly what we need.

Black Girl Gamers

Sep 24, 2025  on Shopify

Used STOQ for our pre-orders and it was fairly easy to integrate and set up. I've been using it since June and needed the support team a couple of times, but each time they were super helpful, readily available and patient.

techtron

Sep 24, 2025  on Shopify

Absolutely amazing service from start to finish, being a designer I really needed to do some tweaks and balance and Nagaraj was super fast, super talented and exceeded all my expectations. Cannot recommend highly enough!

BMCR Gear

Sep 23, 2025  on Shopify

Very easy to use, and the support was quick and helpful. Recommended, even if you're a Shopify App newbie!

TMarket

Sep 23, 2025  on Shopify

Works well and fast customer service. The customer service rep Hassan was friendly, clear, and knowledgeable. Responded very quickly to my messages and was able to instantly answer my questions and help me set up the widget to my liking.

Image Supply

Sep 23, 2025  on Shopify

App works great! Quick and easy setup. I had an issue with the app showing on our website and Chat customer service was able to see the issue and get it working correctly.

Montessori Language

Sep 22, 2025  on Shopify

Customer support was super helpful!! Nagaraj was my support representative and made it very easy for me to fix the issue I was having.

Kiki McDonough

Sep 22, 2025  on Shopify

Khutheja was super helpful in fixing an issue I was experiencing with the customiser. Thanks so much for all your help!

PrepMates

Sep 20, 2025  on Shopify

Very helpful and SUPER responsive. I got a fast response and instant support on a Saturday, which is wonderful. Thank you!

La Côte Club

Sep 19, 2025  on Shopify

My experience was 100/10, the team is extremely helpful, we customize the button and pop up. I'm so grateful for their patience and help!

Sweets Kendamas

Sep 19, 2025  on Shopify

Great customer service! Assisted me with my main issue and even made styling changes I didn't know I needed. A++

Counterpoint Design Resources

Sep 19, 2025  on Shopify

Not only this a great app - so well designed and easy to setup app. But the most outstanding feature of this app (and company) is an unbelievable level of support from the whole team. So prompt, so professional, AND so very kind. This is such a bright light in the world of automated and often very poor support out there. I am really blown away... Keep up the good work.

Lastories

Sep 19, 2025  on Shopify

Tot nu toe werkt de app prima, maar ik ben vooral erg te spreken over de service en de hulp die je krijgt. Snelle reactie en ze weten alles op te lossen. Erg fijn contact gehad bij het opzetten van de app met 2 verschillende medewerkers.

Garrity Tools

Sep 18, 2025  on Shopify

STOQ has been a great app for implementing 'back in stock' notifications and for collecting preorders for products. I needed help with a link not working in one of my notifications I sent out and Kutheja was amazing! She kept with me and made sure my issues were resolved. I really appreciated her help and support!

Scroll to Top