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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,964)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

MangoIllustrated

Aug 11, 2025  on Shopify

I had some issues with set up but Hassan was super helpful and got everything squared away. The functionality is great and I'm excited to boost revenue through preorders!

THE LASH SHOP

Aug 09, 2025  on Shopify

We had an issue with the app and Nagaraj was able to fix our issue within 15 mins! Super friendly and extremely speedy suport which is so important for our business. This is a fantastic app.

Lilylin Designs

Aug 08, 2025  on Shopify

Great app. Easy to set up and works well. Customer Service (Nagaraj) was able to quickly resolve a theme compatibility issue.

the act. studio

Aug 07, 2025  on Shopify

I have been on chat with Sneha all morning and it has been the most helpful & patient customer service chat I have experienced! She assisted with all of my issues - and even stayed on chat whilst I had to step away from the laptop for a short while. She also knows her way around shopify which is a huge help! Really happy with how my waitlist now looks for my new product!

PUNTI. ONLINE STORE

Aug 07, 2025  on Shopify

このアプリの評価が高い理由が、少し利用しただけで理解できました。日本語で利用できるのも、とてもありがたい。 初期設定時にチャットでサポートしてもらいましたが、レスポンスが早すぎて驚きました。 別の有料アプリを利用していましただ、こちらのアプリに乗り換えよう思います。

Aurora®

Aug 07, 2025  on Shopify

The team is incredibly friendly and responds to messages within minutes. Hassan was especially helpful and informative in answering my questions. The app itself is very easy to use, and the tutorial provided when you first download it gives a clear, step-by-step walkthrough of each feature.

Fabled Fox Clothiers

Aug 06, 2025  on Shopify

I am in the process of exploring several preorder apps to figure out which one will work best for me and my shop. After exploring the app a bit, I had some questions and Hassan answered my questions quickly and thoroughly. The app is intuitive and so far seems to have all of the features that I need.

Live Milk Love

Aug 06, 2025  on Shopify

I had the most incredible customer experience from Sneha - she helped me with all the questions I had. Overall feeling very good about installing Stoq for my shop!

TropicoolClothing

Aug 05, 2025  on Shopify

Support for this app is amazing. Extensive help with setup and even customisation of CSS to make sure everything looks great!

Foger Vapes

Aug 05, 2025  on Shopify

Shashi took his time to truly understand my concerns and worked hard to deliver exactly what I wanted. His attention to detail and dedication really stood out. I’m extremely happy with the outcome and look forward to working with this company again. Highly recommend!

adoebike-usa

Aug 04, 2025  on Shopify

Artos' Preorder Stoq is an excellent product, and its customer Support team was incredibly helpful, assisting me right away. Extra shout-out to Nagaraj for the quick and deep analysis of a tiny bug that was causing me issues!

ChokeSports

Aug 04, 2025  on Shopify

This app is super useful if you accept pre-orders and/or sell made to order products. It's easy to use and has all the functionality that I need. Recommended.

BLUUCORTI

Aug 02, 2025  on Shopify

This app is truly revolutionary. Now I look at other stores and wonder why they don't have this option. I think it is a brilliant way to connect customers more closely with a brand and the products they like. Also, the technical team in the backend is truly helpful, and are readily available to assist. Thank you to Hassan from Stoq for helping me to properly add the pre-order button to my homepage. Without his help, I would still have been confused before writing this review. I am looking forward to a great integration with Stoq and my store.

Ohana Wear

Aug 02, 2025  on Shopify

Muy fácil de configurar y con un soporte genial. Hasan me ayudo al momento a colocar el boton y ha quedado de lujo. 100% recomendable

AGUA by Agua Bendita US

Aug 01, 2025  on Shopify

Great app! We have had it for about a year now, and it's easy to use and set up. Emails are also customizable, and the support is very quick and helpful! Very much recommended.

Ride The Wave

Aug 01, 2025  on Shopify

Needed some help with my preorder products on my site and was given immediate help by Khutheja. Great experience so far

The Bundled Corner

Aug 01, 2025  on Shopify

Very easy to use and the help desk is readily available whenever you get stuck and need assistance. Momna was extremely helpful and patient. She assisted me without keeping me waiting long ad guided me step by step with my enquiry. Will definitelt recommend the app for people like me who need it to be simple and have help ready to assist

EMMYDEVEAUX

Jul 31, 2025  on Shopify

The 24/7 support is amazing. We wanted to customize the notify me button, in 5 minutes they had it exactly how I wanted it. Recommend 5 stars! Thank you Vishu!

Calm Mom

Jul 31, 2025  on Shopify

Khutheja helped me set up pre-orders and back in stock notifications on my store. I couldn't figure out how to get the back in stock button integrated onto my site, but she did it in under 5 minutes. Very kind and quick! Highly recommend.

Tulip Sports

Jul 31, 2025  on Shopify

Fijne app, doet wat het moet doen. Installatie is gemakkelijk. Maatwerk snel en top geregeld via de chat.

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