Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

netkeiba

Feb 01, 2026  on Shopify

Great support! Hassan was very helpful and solved my issue quickly. チャットは英語ですが、レスポンスがすごく早くて助かります。

Ink & Starstuff

Jan 31, 2026  on Shopify

So far everything is running smoothly! The team is a big help and is quick to respond to questions. Looking forward to testing out all the benefits of this app.

The Original Organic Company

Jan 31, 2026  on Shopify

Worked until it didn't. Then was nothning but problems and no real solutions. Sorry to say that I had to change.

SISENTO - Italienische Herrenschuhe

Jan 30, 2026  on Shopify

A great app with exceptional customer support. The support team is extremely responsive, friendly, and solution-oriented. The app itself works reliably and integrates smoothly. Clear recommendation!

The Time Club

Jan 29, 2026  on Shopify

App is super cool and recommended from a web developer. I had a minor issue with the alignment, messaged the support function, it was sorted in sub 5 minutes. App is cool and reliable! Sneha is awesome!

Portland Gear B2B

Jan 28, 2026  on Shopify

STOQ has been an awesome addition to our Shopify stack. The app is clean, intuitive, and does exactly what we need without slowing down our site or overcomplicating workflows. Setup was smooth, and the features have already made a noticeable impact on our operations. Huge shoutout to Vishu on their team. Absolute rockstar. Super responsive, knowledgeable, and genuinely invested in making sure everything worked perfectly for us. Support like that makes all the difference. Highly recommend STOQ to any brand looking for a reliable, well built Shopify app with top tier customer service.

love mhb studio

Jan 24, 2026  on Shopify

Great app and even better (fast and efficient!) customer service. I was up an running with STOQ in a matter of minutes, and the Support team made a few custom tweaks immediately. Thank you!

77 Wolves LLC

Jan 24, 2026  on Shopify

STOQ support is both top notch and flexible. My issue was resolved on the first contact even though my request diverged a little bit from the usual. Thanks!

OCUN Climbing USA

Jan 23, 2026  on Shopify

Great customer service. I have the free version and they were able to quickly help me relocate the 'notify me when available' button

Sole Mate

Jan 23, 2026  on Shopify

Seemed to work ok, didnt get any pre-orders but thats not the apps fault :) Let me add products into a preorder state easily, had a slight issue with setup and support were very efficient in resolving.

directblanks.com

Jan 23, 2026  on Shopify

Needed help customizing a button and setting up features on my store and Sneha was amazing to work with! Was able to get everything up and running super fast. Great customer service

Lumi Labs, Inc.

Jan 22, 2026  on Shopify

Great customer support and responsiveness. It's easy to use and navigate, but when you need help they're right there for you.

UNFILTERED GRACE

Jan 22, 2026  on Shopify

I needed to reach out to support, and Nagaraj was a great help. My issue was solved in less than 5 minutes. Thank you! Great app!

Lola&Lykke

Jan 21, 2026  on Shopify

Just installed this app and I’m already very impressed. The support team reached out before I even had to ask for help, fixed my issue in no time, and got everything set up perfectly. Everything works smoothly now and the customer service was honestly amazing. Very happy with the app so far!

Sanctuary Furnishing

Jan 20, 2026  on Shopify

Great feature to add to your online store to not miss out on sale of popular items! I would also recommend this app for its stelar customer service. The preorder info did not properly displayed on my product page. I wasn't able to to resolve it myself, so i reached out to the team via their messenger app. Within a minute I was discussing with Paul who kindly and quickly assessed the issue and resolved it within minutes. I am very impressed and happy with the services!

Frank & Rio

Jan 20, 2026  on Shopify

I was struggling to get this set up properly and Paul popped up, set everything up for me in just a few minutes- easy peasy! Thank you!!

Wild Child Outfitters

Jan 19, 2026  on Shopify

Great app, I'm not the best with Shopify but their customer service solved my problem in <10 minutes. I spent 2 hours until I got very frustrated and reached out for help. Highly recommended, Hassan you saved my day!

Pipiripau

Jan 19, 2026  on Shopify

Great service, great product, fixed all the issues (more like customizations) I asked for, thank you!

Jelly Bobbin

Jan 16, 2026  on Shopify

The app does everything you need and support has been incredible! I initially had some blocks jumping around the screen, but the team were able to fix it within a few minutes. Cannot recommend enough!

Hermoosa

Jan 16, 2026  on Shopify

Super Support, war heute meine dritte Support- Anfrage. Mir wurde immer sehr schnell und freundlich geholfen. Zop zufrieden und empfehlenswert

Scroll to Top