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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,741)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

apidae candles

May 04, 2025  on Shopify

Easy to set-up. Service responded immediately. Very friendly and adapted my changes right away. Very happy so far!

Ultimate Pro Crab Pots

May 04, 2025  on Shopify

Just downloaded Stoq and created my first pre order offer. Took me about 15 minutes and I got everything except the discount price wasn't showing. Asked for help 7:30pm on a Sunday and Sneha answered in 3 minutes and got the last step sorted in 5. Thank you darling!

Iced London

May 04, 2025  on Shopify

Phenomenal service from Vishu. Sunday midnight needed help with a few things, and they all got sorted from my first response within one minute of messaging. And the app is great. Does exactly what you need with easy integration and setup.

TeckWrap UK

May 04, 2025  on Shopify

Fantastic app with even better support. I needed some help, Vishu replied promptly and made the adjustments without hesitation!

GREAT PLAINS INDUSTRIES

May 02, 2025  on Shopify

Working with Hassan, Anaam, and Jignesh today. They helped me get the app installed and visible. Very fast and kind help! I highly recommend this team!

Damai Designs

May 01, 2025  on Shopify

Awesome app! Easy to use and install. The staff, including Nagaraj, have been very helpful in finding solutions to my website. Thanks again!

Pilates Mini

Apr 30, 2025  on Shopify

It’s been so easy to use and I just turn it on when I’ve run out of stock. Customer Service is amazing and really helpful also

Cambrian Photography

Apr 30, 2025  on Shopify

Great app, free to try, The best thing is that it allows you to select all your products with a few clicks. custemor service was instant and very helpful

Cubo Collective Italian

Apr 30, 2025  on Shopify

Momna has been very prompt in action to attend my query and assisted in my request. She is also pay attention to detail in design.

CoolPati

Apr 30, 2025  on Shopify

I just downloaded the app and i needed an assistance. Momna solved it in 2 min. The first impression of this app is very good. I hope it will continue like that

Signature by Des

Apr 30, 2025  on Shopify

I just tried to load my first pre order item online and was struggling to get it to work. Vishu managed to chat with me online and guide me through the mistakes i had made. Was easy to fix and he was incredibly helpful Thank you

Modern Fuel

Apr 30, 2025  on Shopify

From the very beginning this has been the absolute best customer service that I’ve ever received from any Shopify app. Can’t thank you all enough

Literary Chic

Apr 29, 2025  on Shopify

Does exactly what I need it to and when I needed help moving the button on my site, the customer service was excellent! Would definitely recommend this app.

Let's Resin

Apr 29, 2025  on Shopify

This App support is very great! Thank Sneha, she is very professional and very kind, she helped me a lot! I recommend this app!

Cleansmart

Apr 29, 2025  on Shopify

I had a problem with my preorders not working correctly with free shipping and had Sneha fix the issue very quickly. I have to say that the service is fantastic and also it is an amazing app, highly recommend

ProLineBalls

Apr 29, 2025  on Shopify

Top notch customer service! Quick response and resolution, each and every time! The best pre-order app/feature we’ve ever used. Khutheja was great to work with and took care of all of our needs, and questions.

The Lady's Slip

Apr 28, 2025  on Shopify

The app is very useful, and the main thing we want to highlight is the excellent support. They are very cooperative, have strong knowledge on how to handle each of our custom requirements, and their communication is very clear

OFFRANDES

Apr 28, 2025  on Shopify

Hassan helped me customized the app! Super fast and efficient. I am still testing the app but so far i like it a lot. THX

Chicory Naturalist

Apr 28, 2025  on Shopify

Just starting to explore the app today, but the customer service was there right away to help me get over my first hurdle and re-styled a button for me so it would work with my theme better. I would have been stuck at that stage otherwise!

Mokä

Apr 27, 2025  on Shopify

Die App hat alles Funktionen, die wir brauchten und der Customer Support ist schnell erreichbar und sehr hilfsbereit.

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