Excellent support!! This app is pretty easy to use but I needed help setting up and changing a few things. Hassan helped me and he was phenomenal- friendly too. There are so many options for preorders you can pretty much set it up any way you want and it's fairly self explanatory. Later, I had an issue with how the orders were feeding to our shipping software. Vishu helped me. It was not easy to figure out but he stuck with me until we got it fixed. It's Christmas Eve so very thankful for the quick and friendly support.

great app I really like especially the function that this will send the restock mail automatically when the item is restocked.

Very clean and user-friendly preorder setup. Most of the features meet our expectations perfectly. Whenever there’s an issue or adjustment needed, the customer service team responds promptly and resolves it quickly. An excellent app with great support and service overall !!!

STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to manage demand properly. But what truly sets this app apart is the support. We ran into some technical issues during setup, and every single one was resolved quickly and thoroughly. Sneha, our customer support representative, was hands down the most professional and knowledgeable support person I’ve ever worked with across any app or developer team. She showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real expertise behind the product, not just surface-level support. If you’re considering a preorder app, STOQ isn’t just great software — it’s backed by a team that genuinely cares and knows what they’re doing. Highly recommend.

Muito rápidos a responder. Fizeram as alterações pedidas. Aplicação muito simples de configurar

Excellent support from Kasi. Was able to sort out the issue really quickly. Great that the support centre is run by real humans!

Fantastic app, and received the QUICKEST help in making a tweak to the location of the button on the product page from support. Truly wonderful experience!

I needed support fast and Kasi was incredibly helpful. Friendly, quick, and met every request I had. Really appreciate being able to troubleshoot in the moment as issues arise. Thank you Kasi!

First off, the customer support has been fantastic! I’m not very tech-savvy, so I reached out with a question. Sneha from the support team responded quickly and guided me through some simple steps. What I thought was a bug turned out to be my own misunderstanding, and she helped me clear it up with ease. I’m really enjoying the app so far, and as a small business owner, I can already see how much time it’s going to save me.

Support was near-instant, and Paul worked right away to help with our integration to a flawless and seamless experience. The hype is real! We're already driving preorders within 1 day!

The app was easy to understand but unfortunately it required additional support to get it aligned on the product page which caused us to miss sales. I should have reached out sooner. When I did reach out to customer service, Hassan was incredibly helpful! He took care of the issues quickly, went above and beyond to help me with another unrelated issues and followed up to make sure everything went well. 10/10 for customer service.

Great app even for a smaller business. Has enabled me to keep track of pre orders and the support staff is always amazing and super fast to fix any problems over chat. Im currently on the free plan as not really large enough to need all the features of the other plans yet but i wont hesitate when i get to that point

I was looking for a Shopify app that could handle both pre-orders and “notify when available,” and I found exactly what I needed with STOQ. The setup was fairly easy. I did have a minor issue with how the button appeared on my product page, so I reached out to support. Kasi responded quickly and helped me right away – he fixed the issue within minutes and it was a very smooth experience. Great service and experience so far!

Incredible support! Anaam went above and beyond to help me with custom code (JS & CSS) to make the redirect work perfectly. The app is great, but the support is world-class. Thank you Anaam!

This app works exactly as expected and has been easy to set up and manage. The back-in-stock notifications run smoothly, and customers really appreciate being alerted when products are available again, helping us capture sales we might have otherwise missed. What really stands out is the support. Getting a live agent promptly has been such a great experience. The team is quick to respond, understands our requirements, and has been incredibly helpful, especially for managing preorders and restocks. Overall, a very reliable and valuable tool for our business. Highly recommend.

I am very happy with the customer service of this app, I was having a couple of problems with the pre-order button and she was very helpful and fixed it for me ver quickly. Really good service and I really appreciate it. I will keep using this app because of the good customer care, very rare! Thank you!

Just set up for my small business. Super easy to do that. I overlooked the activation button and asked for help. The help was super-fast and super helpful.

Really easy to install and setup, but if you do need any assistance their IT is quick to reply and help jump in!

Great app to handle pre orders and back in stock items automatically! Paul was also a great help when i wanted a couple of bits moved around. Highly recomend

Great app! Very easy to use, subscription cost is great and really good value, and their support team is excellent!