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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,832)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Pail Rabbit

Jun 28, 2025  on Shopify

Hassan from Stoq was amazing! He was incredibly helpful and resolved my issue with lightning-fast responses. His professionalism and care made the whole experience so much easier. Thank you, Hassan!

Fishing Point

Jun 26, 2025  on Shopify

Best customer support experiance I got for very long time! Fast response super helpful and they do what you ask without wasting time! The app look very easy to interact and work with!

The Tech Den

Jun 25, 2025  on Shopify

The customer service team are great at answering any queries you may have with the set up and troubleshooting. The set up process is very simple to follow and efficient. Definitely recommend.

Starlight & Sage Co.

Jun 24, 2025  on Shopify

Wonderful customer service, response time, and problem solving! Nagaraj was kind and very quick to fix my issue!

Womads

Jun 24, 2025  on Shopify

Very good tool that makes it easy to handle preorders and Back in Stock! Their support is amazing. Vishu helped me tweak my theme so Stoq could work perfect. I don't think this falls within their responsibilities, but they were happy to go the extra mile and it was very appreciated!

Temple Cycles - Global

Jun 24, 2025  on Shopify

Functional and effective app. Shashi from support team was friendly, helpful and attentive to our setup needs.

SUBIE SUPPLY CO.

Jun 23, 2025  on Shopify

This app is quite new to us but setup was very easy and it seems to be functioning just as expected. There were a few minor issues during setup but the support staff responded within minutes to get it resolved. Khutheja and Hassan were very helpful! Highly recommeneded

GoPoxy

Jun 23, 2025  on Shopify

We had a slight problem with the setup on our end and after speaking with Hassan he had it working in minutes, fantastic service. Thank you Hassan!

Biggs & Hill

Jun 23, 2025  on Shopify

Just started using this app for back-in-stock notifications to customers, seems to work as it should, with a fast, intuitive setup. I needed a small customisation from the customer service team to change the position of the notification button which was done in literally seconds! Great start

SOTF.

Jun 22, 2025  on Shopify

Stoq has been a lifesaver for managing preorders on our Shopify store — but what really sets it apart is the customer support. Any time we had a question or needed help customizing something, their team responded quickly, professionally, and went above and beyond to make sure everything worked perfectly. It's rare to find that kind of hands-on support these days, especially with apps. The app itself is clean, easy to use, and does exactly what we need for handling preorder items but knowing we have a responsive team behind it makes it even better.

Gametraders Seaford

Jun 22, 2025  on Shopify

Just going through setup up to switch over from our old pre order app. There's always some things with apps that you need help with or would like to work the way you work which isn't always possible but these guys have been fantastic and super responsive in onboarding and customising the app where possible for our formatting. Big thanks especially to Sneha and Shashi for all their assistance so far! :)

RARA Boutique

Jun 21, 2025  on Shopify

So far the app is good and the support is great. I have not had it long, but had a small bug during set up and Hassan from the support team was quick to respond and fixed the problem. So far I am happy with the features and looking forward to see how it works when I get requests.

getlhp.com

Jun 21, 2025  on Shopify

works great, fast support, beginer friendly. only thing they could update is, that you can change the position of your button youself. howevey if you ask them they respond within secoinds.

Tiny Treehouses Australia

Jun 20, 2025  on Shopify

Easy to set up, took about 10 minutes total. I had one issue with something not showing up, the support team fixed it in about 5 minutes, and turns out it was just a setting I hadn't ticked so wasn't a problem at all really. It's refreshing to see an app that works smoothly straight out of the box! Defo recommend.

Cube Home London Ltd

Jun 19, 2025  on Shopify

Easy to set up app, and very helpful support. Appreciate the clear communication and swift support from Nagaraj, who helped us fix our button issue.

a Piece of Nature

Jun 19, 2025  on Shopify

Super god og simpel App (tilmed mulighed for gratis version). Fik også support med det samme til at justere placeringen af knappen. Stor anbefaling herfra.

MidValley Nutrition

Jun 19, 2025  on Shopify

super quick and helpful with any questions you have! Their live chat was able to help me with my issue in under 5 mins

Rivel Athletics

Jun 19, 2025  on Shopify

As soon as i launched the app, I needed make an adjustment on the placement of the "notify me" button and the agent helped me so quickly ! 24/7 service and quick support. Excited to use this feature moving forward, thank you!

Speakeasy Editions

Jun 19, 2025  on Shopify

Excellent customer service in an age of AI "support" frustration. I've only just implemented but I'm excited to how it works across my products in the coming months.

RomperJack

Jun 18, 2025  on Shopify

Great help, very quick to respond, and always helpful in figuring out minor issues. One of the best preorder apps.

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