Wow, easy setup, great customer service from Sneha - fast and efficient. Even helped me sort out a side issue unrelated to the app! Thank you so much!

So helpful, attentive and solved a lot of issues and questions I had! I hope I get to be helped by Nagaraj again! Thank you :)

Arnab was wonderful, patient and extremely helpful with supporting our shop with a preorder we were navigating before launching our first product. My issue was resolved promptly and efficiently. Thank you Arnab!

Khutheja was dealing with my issues and helped sort me out with what I needed to do very efficiently.

Highly recommend this app, plus the customer support is excellent. Khutheja really helped me fix several issues on my website - thank you.

This app is very useful for our business! It works great for our preorders. I was having a little issue with one of the widgets and Hassan helped me get it fixed quickly!

Very quick to handle a small issue that I had. I love the options to be able to provide preorder and back in stock options for my customers. Love this app!!

STOQ app does exactly what we need to be able to let our customers get notifications when we restock products. Got the best and quickest help from Nagaray <3! Can really recommend this app for restock and preorder!

I would not recommend this app if you plan to do anything beyond the initial pre-order deposit. (their exact words) The app works fine for collecting the first payment, but once you get into post-preorder issues (remaining balance collection, billing mistakes, payment corrections), there is no real support or solution. If anything goes wrong, you’re stuck. I spent over an hour with their chat support trying to fix a payment collection issue. They initially tried to help, then another rep stepped in and told me to contact Shopify. Shopify then told me to contact the app developer. Meanwhile, nearly $2,000 is in limbo with no way to properly charge customers or correct the orders. The app cannot: -Recover from billing mistakes -Handle payment collection issues after preorder -Reset or fix partial payment workflows once something breaks If there’s any issue after the deposit, you’re on your own. My honest advice: skip partial payment apps entirely and use Shopify’s native preorder/payment system instead. It’s simpler, supported, and won’t leave you trapped between Shopify and a third-party app when something goes wrong. Save yourself the headache.

App is easy to install and works perfect. As soon as I installed the app Paul from support got in touch. I asked if he could do some adjustments to the pre-order button and to hide the "pick up" text if a product is a pre-order. He did that super fast , excellent customer service!

We just setup the app and plan to start using it on a new product that we intend to offer pre orders for. The setup was easy and we received great support right away. Would recommend.

Paul was a great help when setting up the app, and helped with some small issues. So far App seems great

Best preorder App I've found (and I've looked). Also their customer service is prompt and super helpful.

Overall, this app is fairly easy to use and customize. I did have one issue when the form wouldn't pop up on my site, so I asked for help from their support team. I got Paul, who was very kind, helpful and fast. He solved my problem quickly and answered all of my questions. Very thankful to keep my business moving forward!

Sometimes it is all about the support! Hassan and team always provide quick and top-notch support and advice!

So far, its been only 1 day. But we finally found a back in stock app that works with multi-location. The app looks to fonction well. And we had amazing customer service with PAUL who helped us setup our buttons to match our website. Thanks!

A great app, and the service is incredible. Available to solve problems instantly and easily! Hassan & Anaam have been a great help with our set up and customisations.

The app works perfect. The service is very nice. Direct answer and handled the question directly! Very happy with this app!

I love this app. It is one of the best I have used for back in stock. Support for initial set up was exceptional. Highly recommend this app ;-)

Stoq is an amazing app and has been extremely helpful for our Shopify store. The setup was smooth, and the features work exactly as we need for inventory and stock management. I especially want to give a huge thank you to Paul — he has been incredibly helpful, responsive, and patient. He went above and beyond to assist us with setup and troubleshooting, and made sure everything was working perfectly for our store. Highly recommend Stoq and their support team if you’re looking for a reliable Shopify app with excellent customer service!