Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,440)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Amoralle

Feb 21, 2025  on Shopify

Sneha was super helpful and described every little detail I didn't understand about the app. Great experience, best of luck keeping up the good work!

Fair/Square

Feb 20, 2025  on Shopify

Very happy with this app. I've been using the free version for a while for out-of-stock notifications. It's very easy to use and works well. I just set up pre-orders for the first time and contacted the chat to have the pre-order buttons visible on a custom page I built. Sneha helped me and within 2 minutes it was all done. Excellent customer service.

Genius League

Feb 20, 2025  on Shopify

I honestly cant rate the app yet but the customer service is A1. I had an issue 15 minutes before a drop and Vishal was able to help and get it resolved before my drop...Thank you all.

Mount Kiwi

Feb 19, 2025  on Shopify

It's a huge upgrade on the previous app we were using and the support team is honestly the best we've come across anywhere. 5/5.

Good Hookin’ Bait Co.

Feb 18, 2025  on Shopify

Three stars here just because I JUST downloaded the app, but support is really good so far. Will make a new review after I have more use in the app.

Whiteaura

Feb 18, 2025  on Shopify

Aplicación muy útil y Vishal me ayudo enseguida a poder personalizar el botón como yo quería. trato de 10, muchas gracias Vishal.

3DKATTEN

Feb 18, 2025  on Shopify

Works well both for in stock notifications and preorders. Easy to set up and support is always helpful when needed.

David Perry Glass & Ceramics

Feb 17, 2025  on Shopify

Very quick to setup (within 5 mins) and Anaam helped me super fast to change the Notify button. Cant wait for the customers to try it out :)

TheShopsofSerendipity

Feb 17, 2025  on Shopify

We are new users to the app; but in the last week our experience has been terrific. It has been an ease to setup restock notifications and preorders. I reached out to customer service for a question specific to our store and they provide a great solution to our challenge. We are looking forward to the great advantages this app has and will provide!

6OH5OH

Feb 17, 2025  on Shopify

The team has been great to work with. I ordered the wrong section, and it was promptly replaced with what I needed, and it worked seamlessly.

Krafters Cart

Feb 17, 2025  on Shopify

I’ve been using this app for the past two days, and so far, it seems to be a great choice. I’m still exploring all of its features and options. Before committing, I had several questions, all of which were answered professionally by Nagaraj from the onboarding team. He was incredibly informative and extremely helpful.

Evermood

Feb 14, 2025  on Shopify

Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot. Thank you Anaam for your kind & quick help with my issue!

Billy Goat Soapworks

Feb 14, 2025  on Shopify

I haven't really gotten to use the app yet, but I can say that Sneha was a great help in my setting up the app! I look forward to it helping with conversion rates, and if customer service is this good going forward, I won't be switching! Thanks, Sneha

Oni Jewelry

Feb 14, 2025  on Shopify

The support was awesome and incredibly fast! They responded quickly and efficiently, making the whole experience smooth and hassle-free. Highly recommend!

Sew Sew Mellow

Feb 14, 2025  on Shopify

If like me you're a designer maker and stock levels sometimes get the better of you this is a really useful app. It's early days for me as a shop owner and the online support team were really helpful when I got a bit stuck setting things up.

Dam Kids Ranch

Feb 13, 2025  on Shopify

So far it is doing exactly what I need it to do. I was looking for something specifically that would allow me to limit the number of pre-orders at once, and this has that feature!

CYCubes

Feb 13, 2025  on Shopify

I love the app and the customer service! As soon as I faced difficulties and asked how to solve it, they immediately rushed to explain the problem and solve it for me in no time. Special thanks to Vishu!!!

GLOWELL

Feb 13, 2025  on Shopify

I absolutely love Stoq! The app works great, but what really impressed me was the customer service. They helped me adjust my web theme super quickly and made sure everything was just right. I wish every app company helped this much!

LIA

Feb 12, 2025  on Shopify

A great choice for preorders and a straightforward tool to use! The Stoqs support team is very helpful and responds quickly to any question. Nagaraj from the team promptly helped me with the setup and resolved an issue with the feature's appearance on my website. Highly recommend!

hernest project

Feb 12, 2025  on Shopify

Incredible customer service. The app is straightforward and easy to use. We're now taking pre-orders and haven't had any issues. I would definitely recommend as a solution to taking deposits on pre-orders.

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