Taranker.Com Logo
Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,156)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

7 Good Ears

Aug 31, 2025  on Shopify

I set this up for pre-orders and am working to automate some of my processes in sync with my email provider. I was stuck so I sent a message to chat. In less than 15 minutes, Hassan provided me with assistance and the exact answer I needed to set things up for my customers. Stoq will help me maintain momentum in my business. And so far, I am only using the free plan. I anticipate upgrading when I hit the 10 preorders/month threshold.

Cucutoys

Aug 29, 2025  on Shopify

Awesome support level. I was astonished of the response and help I got from K. She makes sure everything fits your needs in no time, and make the changes smoothly. 10 out of 10. I do recommend it.

Home Inn Candle Company

Aug 29, 2025  on Shopify

Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Counterpoint Design Resources

Aug 28, 2025  on Shopify

Great help - it was a pleasure discussing with Nagaraj the issues we were having. He helped fixing the problems promptly and provided detailed explanations. Great customer service!!

Fairfax & Favor

Aug 28, 2025  on Shopify

Khutheja was amazingly fast and accurate with the information I needed. still exploring the app but no complaints as yet! customer service is top nothinch though :)

enTex

Aug 28, 2025  on Shopify

Great app with very responsive and helpful chat support. The team is friendly, quick to respond, and really willing to help. Highly recommend!

Home Inn Candle Company

Aug 28, 2025  on Shopify

Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Bronte Decor

Aug 28, 2025  on Shopify

The support was fast in helping me set things up. Better yet, the app does exactly what I need it to do. Thanks!

YUKARI STUDIOS

Aug 27, 2025  on Shopify

Exceptional Customer Service! Hassan and the team got exactly what I was looking for done in minutes.

UltraBreaks

Aug 27, 2025  on Shopify

Stoq support, specifically Hassan, has been excellent. He provides us with the best possible service, which is exactly what we want.

K&B Audio

Aug 27, 2025  on Shopify

We had notice that our previous back in stock app was being shut down. It's always a pain when you have to find a new app, set it up, figure it out and change over. Especially when you're really busy! But not this time!! I found Stoq and set it up in minutes. All quite self-explanatory and an easy to use UI - however I contacted Hassan in support for some setup help and he went above and beyond to not only move the button position but also match my theme styling and answer my questions. Now we have a much better back in stock notification system that is more flexible, works better and easier to manage, oh and I can get it integrated with Klaviyo which is even better. But on top of that we have unlocked Pre Orders which is really useful not just for pre-orders but for special order items that we have which have a slightly longer lead time. Both functions are flexible, easy to use and I think we'll easily generate more sales than the app costs making it a no brainer. Thanks Stoq and thanks Hassan!

Celeste Parfums

Aug 27, 2025  on Shopify

My first day using this app and it has been great. Many option available and very flexible. Have been using similar apps in the past few months and none had a better experience than this one.

Barkworth Reeve

Aug 27, 2025  on Shopify

So far so good - seems to be working well. I had an issue, used the chat facility and spoke with Khutheja who was amazing. Sorted out the issue.

BLACKSAW

Aug 26, 2025  on Shopify

Although I have just installed the app, it seems very staright forward and the help I received to customize my button look, colours and spacing was immediate though the chat icon for the Stoq app that appears in Shopify when you are customizing the app. Shout out to Hassan who was extremely helpful and make my changes instantly. It's refreshing to have instant help!

Hosanna Revival

Aug 26, 2025  on Shopify

The Stoq app is extremely easy to navigate, but even in the midst of questions, their support team is stellar as well! Anaam was particularly helpful to my team setting up preorder logic with Stoq, and I feel 100% confident recommending this app and their team to assist with anything preorder-related.

Greens Furniture

Aug 25, 2025  on Shopify

I was a few minutes in to set up and received excellent customer service from the Khutheja. The help was very much appreciated.

The Pennysleever

Aug 25, 2025  on Shopify

We have just started using it, and the customer support has been exceptional. No report yet on functionality, but in testing it seems to do the job. Will update if need be, but for now, everything seems great.

Oil & Vinegar

Aug 22, 2025  on Shopify

It's easy to work with, steady and offers the right features. The support team responses quickly and helped me implement a custom request (Thank you Khutheja). Above all, the app really adds value, so I'm super pleased using it.

Fulcrum Wearables

Aug 21, 2025  on Shopify

Excellent app - I was able to get up and running with pre-orders super quickly. I ran into a couple minor styling issues (conflict with my theme) but after a bit of troubleshooting, I sent a message to support through the live chat and Nagaraj got me instantly sorted. I really appreciate this level of support!

RacquetGuys.ca

Aug 21, 2025  on Shopify

The support from Khutheja was excellent. The app is a bit slow overall. Otherwise it is worth installing.

Scroll to Top