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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Yarnitas

May 19, 2025  on Shopify

This app works exactly as I need it to for my online store. Setup is simple, and even the free version works perfectly. I needed to contact support to make some adjustments, and they responded very quickly, solving the problem I was having. Thank you!

My Store

May 16, 2025  on Shopify

I'm genuinely impressed with this one since the day I installed it. the app is incredibly user friendly, simple and straightforward. What really stood out was how effortless it was to customize the widget to match site's style guide. The support team has also been responsive and helpful trough out the process. Highly recommend this app to anyone looking for a clean, reliable back in stock solution.

Lalique Japan

May 15, 2025  on Shopify

I'm very satisfied with the STOQ application. The support team is extremely responsive and has always been able to address my requests efficiently. I highly recommend this app!

Neglbutikk.no

May 15, 2025  on Shopify

Very good program, everything works great, if any problems arise, there is good service with a team of professionals who will help solve everything.

Ornament.se

May 15, 2025  on Shopify

Seems to work great and just as intended. Customer service was super fast and awesome. You need to chat with them to move the button but it just took about 5 seconds to get it done. Five stars

Black Sheep Dynamics

May 15, 2025  on Shopify

I had the pleasure of being assisted by Nagaraj, whose approach to customer service was both efficient and refreshingly clear. He addressed my concerns with direct, easily understandable responses, eliminating any ambiguity and saving valuable time. What stood out even more was his humility and the kindness with which he communicated. Qualities that are all too rare in today's service landscape. His professionalism, combined with a calm and respectful demeanor, reflects exceptionally well on the organization. The current five-star rating is not only well-deserved — it is a testament to individuals like Nagaraj who elevate the entire customer experience.

AFFECT

May 14, 2025  on Shopify

とても使いやすいアプリです。操作で不明な点があった際も、サポートの方がとても親切かつ丁寧にご対応くださり、安心して利用できました。

KW Wholesale

May 14, 2025  on Shopify

I am just diving in to all the options, but I am very happy so far and the customer service has been great!

Hook'd Handcrafts

May 14, 2025  on Shopify

Needed help with my products and Jignesh was right there ready to help! Thank you! Happy to be starting this Shopify journey.

L'Ecrin Créatif

May 14, 2025  on Shopify

L'application est super et vraiment facile d'utilisation ! J'ai contacter le support pour avoir quelques inofs complémentaire et Momma a été super réactive et professionnelle. Elle a résolu mon soucis en 2 minutes. Je recommande vivement.

Xaora Store - Fabricado en Portugal

May 13, 2025  on Shopify

Nagaraj es excelente. Ha hecho más que todo lo posible por ayudarme. Y ha solucionado un problema con el que no sabia que hacer. Increible! Muchas Gracias!

Dyeing and Tying Rope Boutique

May 13, 2025  on Shopify

Khutheja did a good job and she fixed my issue but I have no idea what the specific issue was or how to fix it if it happens again. Other then her forgetting to share what happened and how to fix it, she did great!

Rustic-tac

May 13, 2025  on Shopify

Parfait pour nos retours en stock et précommandes ! STOQ nous permet d’aviser nos clients dès qu’un produit est de retour et de gérer facilement les précommandes de nos montres. L’app est simple, multilingue, et le support est rapide et efficace. Un vrai plus pour notre boutique ! Perfect for restocks and pre-orders! STOQ lets us notify customers when items are back in stock and easily manage watch pre-orders. The app is easy to use, multilingual, and the support team is fast and helpful. A real asset for our store!

TALENTO

May 13, 2025  on Shopify

Just started using this app, but right away the technical team was able to quickly resolve issues and adapt it to the theme

Marcela Giocanti

May 12, 2025  on Shopify

Stoq is a beautifully designed and incredibly simple app that seamlessly integrates with my site. Khutheja's customer service was exceptionally helpful and kind. I'm eager to try the pre-order function with new customers and look forward to using Stoq more as my site grows!

WebSpareParts

May 12, 2025  on Shopify

Khutheja was super helpful and helped me very fast, I recommend this app just because of her! 10 stars

Hobby Hour

May 12, 2025  on Shopify

Just what I was looking for! I wanted to add pre-order buttons to the store and Momna helped me on the chat function. Incredible customer service - quick and super helpful.

sip with us

May 10, 2025  on Shopify

Tried other apps, but this is the best for pre-orders + the customer service is amazing! Shout out to Hassan!

Not A Boring Box APFE

May 09, 2025  on Shopify

I opened a chat to change the position of the notify button, and they helped me and got it done within seconds! I'm very impressed!

RÉ SUNCARE

May 09, 2025  on Shopify

Great customer service - very fast at replying and an easy app to install. Look forward to using it - thanks Khutheja!

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