Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

THE FJORD HOUSE

Dec 30, 2024  on Shopify

I have had a few small problems and Vishnu and his colleagues always helped me out! They are super quick and mega helpful! I can highly recommend Stoq!

Peridot Pure

Dec 28, 2024  on Shopify

Super easy to install! I reached out to customer support with a modification request and was happily surprised by the quick response. My request was handled within minutes! The customer service was excellent, and I really appreciated Vishu's willingness to accommodate my needs. Highly recommend!

Saanvi Glitz

Dec 23, 2024  on Shopify

Thank You So Much Nagaraj for Prompt Response. Extremely happy with support and quick resolution of my query. Excellent Service ! Nagaraj you are so humble. Thank you !!

PK9 Gear

Dec 23, 2024  on Shopify

Anaam was extremely helpful with showing us through Stoq & how was so patient and friendly throughout our call. The app works really effectively for us & Anaam was so kind and helpful showing us through the app & how to make it work efficiently for us. Definitely loving it so far!

STRATUS

Dec 22, 2024  on Shopify

Great value app with exceptional customer service available 24/7. They’re incredibly helpful. This app has been a game-changer, keeping our preorder running smoothly and efficiently.

Railleur

Dec 22, 2024  on Shopify

Super helpful support team, if you need help with figuring out why something isn't working etc. just ask.

Stonehocker Merch

Dec 19, 2024  on Shopify

Easy to use app, easily allows me to setup pre-orders for my next music album. I messed up setting up my subscription plan, but they literally helped me correct my mistake within 5 minutes through the chat. No problems.

Boxerz

Dec 19, 2024  on Shopify

This app is a total game changer!! there are so many customisable options to choose from and also very easy to set up. Sneha assisted me promptly, great customer service!

EYstreem

Dec 18, 2024  on Shopify

Awesome app! Does what it says and the support is extremely knowledgeable, quick to respond, and helpful. Highly recommend.

Pack Turtle

Dec 17, 2024  on Shopify

So far, the app is working great and the support team was helpful and fast at providing assistance and answering questions.

OPLoot

Dec 16, 2024  on Shopify

Very happy with the Preorder and Back in Stock functions of the app. The customer service team has always been helpful and very fast to respond.

Duchess Cocktails

Dec 15, 2024  on Shopify

Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support. If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.

Süti

Dec 15, 2024  on Shopify

Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.

La Calma

Dec 14, 2024  on Shopify

Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.

YDNF

Dec 14, 2024  on Shopify

Vishu was so helpful and took the time to guide me through the issue. His advice was very clear and he made sure i understood what was happening.

Ivy & Gaia

Dec 12, 2024  on Shopify

I've been struggling with Pre-order apps for weeks, decided to try this app, and it was so easy! Lovely customer service. Nagaraj was amazing at explaining all the information I needed. Highly recommend!

Fireweed Coffee Co

Dec 12, 2024  on Shopify

Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!

Glow Beauty Hair

Dec 11, 2024  on Shopify

This app was easy and quick to set up. I had a question during the set up process and the customer support was quick to respond & very helpful. We like that we can collect emails and phone numbers and sync with our Klaviyo account.

The Black Dog

Dec 11, 2024  on Shopify

After a bumpy start I have had a good experience with Stoq! I had decent suppor with most support reps and a poor experience with one. Once I made my concerns known... they quickly address my issue, reached out and retrained the rep that was unhelpful. They care about making sure customers concerns are addressed and corrected.

NAUTRA

Dec 10, 2024  on Shopify

Nagaraj was extremely helpful and friendly. He quickly resolved an issue we have with setting up our pre-orders. Very pleased with the app's service and features so far!

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