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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Fittes

Jul 30, 2025  on Shopify

Great support! Khutheja answers all my questions in a timely manner. Looking forward to using the app in the future

Goldenerre

Jul 29, 2025  on Shopify

Very fast and helpful customer service! Implementation was very easy, and we saw immediate results.

Fairmount Fibers

Jul 28, 2025  on Shopify

Stellar app - we could quickly and easily set up Preorders for up and coming products, as well as enable Back in Stock notifications for existing products. Highly recommend the support team - super helpful and quick to answer questions!

Ofinie

Jul 28, 2025  on Shopify

Very nice app which enables me to allow pre-orders on specific varients. Customer support is also very good and responded quickly.

Filippo Fanti Photography Art

Jul 28, 2025  on Shopify

Momna has been incredibly kind and supportive, helping me out for the DKIM authentication. The app is very well made, with many options to set up. Thank you!

Shupaca

Jul 27, 2025  on Shopify

Great app and great customer service. I used a different one in the past and it would fail a lot. This one is also 1000X easier to tell which products to apply the pre-order to.... so, so so nice!!!!

Reserve Wheels

Jul 25, 2025  on Shopify

Support team is best in industry. Khuteja and Vishu were both responsive and thorough in their responses. Thank you!

Embrace

Jul 25, 2025  on Shopify

AMAZING APP - reasonably priced and so easy to use, no glitches so far - Special shoutout to Khutheja for customizing the back in stock button to blend seamlessly with our current aesthetic. Thank you!

VisionTek.com

Jul 25, 2025  on Shopify

Khutheja has helped me out a few times now, answering my questions quickly and walking me through customizations... and I can’t say enough good things. She’s incredibly knowledgeable and responsive. It’s rare to find support this good! The app itself is fantastic, but the level of service makes it even better. Highly recommend!

FYTA

Jul 25, 2025  on Shopify

Using this plugin for a while and it really helps to track demand while out of stock. Support is very fast and helpful.

Irina Stamate

Jul 25, 2025  on Shopify

We had a small issue getting the preorder button set up, but Nagaraj was really helpful and responsive. He guided us through the process quickly and made sure everything worked perfectly. Great support and a solid app, highly recommend!

Vyne

Jul 24, 2025  on Shopify

Very easy and CS team is friendly! Only thing is I would love if they could allow us to customise it ourselves rather than having to keep going back to their team to ask! Other than that it is a very useful app, straightforward and easy to use and install.

NELUMBI

Jul 24, 2025  on Shopify

There's some backend code that needs to be dealt with on their side and within minutes I got help and issues get solved quick. Highly recommend and good value - compared with other companies i researched.

LivelyLys

Jul 24, 2025  on Shopify

customer service was excellent! usually I hate asking for help cause I am usually met with a ai bot but I had a person who went above and beyond even made it easier by doing for me! she even did code to take out something that was bothering me on the website

Descalza

Jul 24, 2025  on Shopify

The preorder button was showing up on my product page, so I sent customer service a ping. Khutheja was quick to respond and quickly solved the issue within minutes! I'm not a tech person, so I really appreciated her help!

Meduza

Jul 24, 2025  on Shopify

quality support service! and the only app with clear integration of back-in stock notifications subscriptions with a custom storefront

Houndagrips

Jul 24, 2025  on Shopify

Had a great experience with this app setting up a preorder for my store. This app was the second i chose but after slow help from the store i switched to Stoq. They are super speedy in getting back to you and fixed any issues straight away. Sneha the customer service person went above and beyond and fixed all buttons despite me not realising they were wrong. absolutely wonderful service

FADÉ

Jul 23, 2025  on Shopify

I was frantically looking for an option to setup preorder on my website and the team was super helpful! For a small business owner, this was amazing service. Thank you so so much!

WangSpec

Jul 23, 2025  on Shopify

So far this is the best Pre-order app I have downloaded so far. All the integrations is excellent, and Anaam has been extremely helpful and prompt in orientating the Notify me button to where I wanted to. Highly recommended app!

TAWAPA Wholesale

Jul 23, 2025  on Shopify

Fantastic customer service, quick and knowledgeable. Thank you Anaam for the exceptional follow up and help.

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