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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Reverie Box Candle Co.

Nov 02, 2025  on Shopify

Hassan was very quick in answering my chat/question, and he was very helpful in helping me figure out what was happening and making sure everything was set up properly and thoroughly resolved for my store. :)

EWEADN

Nov 01, 2025  on Shopify

Sneha is incredibly efficient! She resolved my issue in just 10 seconds! She absolutely deserves a 5-star review.

Angel Aberdeen

Nov 01, 2025  on Shopify

Hassan made me feel like a real person, not just a number. All of my worries were solved with kindness and loving care. True customer service. STOQ has a keeper on their hands.

AARNI

Oct 31, 2025  on Shopify

Impressive app, great features, multilingual, reports for back in stock notifications are very extensive and support is responsive. We have also used pre-order features without any problems. Thanks Kasi for helping us with button positioning!

Avoirdupois

Oct 30, 2025  on Shopify

button didnt work with Prestige theme - chatted with Khutheja with support and she fixed the button within a minute or so - great support!

Mack Avenue Music Group

Oct 30, 2025  on Shopify

The customer service agent (Vishu) was excellent! We worked through a few issues and were up and running immediately.

EmieJames

Oct 30, 2025  on Shopify

I totally recommend this app to anyone and everyone! I have used other pre-order apps and this dominates them all. Their support team is amazing. Arnab was so helpful and helped me get everything set up and looking beautifully on the website! So grateful I found your app!

Sage & Grace UK

Oct 29, 2025  on Shopify

So far so good. Very easy to navigate and when I needed help via the online chat, it was resolved within minutes. Great service!

Cardology

Oct 29, 2025  on Shopify

The set up has been so easy, thank you to the support team (especially Sneha) who set up everything for me perfectly and quickly.

picea

Oct 29, 2025  on Shopify

Nagaraj hat mir sehr schnell und freundlich bei der Individualisierung unserer Darstellung weitergeholfen. Wir freuen uns!

Barks and Recreation Pet Services Inc.

Oct 29, 2025  on Shopify

So far, so good! It has been fairly easy to set up Preorders and Notify Me with this app. Whenever I have had errors the help was quick to access and everything was fixed! Arnab was very helpful :)

Succubus Publishing

Oct 28, 2025  on Shopify

The customer support is insanely good. Arnab helped me and he was a wizard. He was able to do everything I asked super fast.

Un chat dans ma botte

Oct 28, 2025  on Shopify

Fonctionnalités parfaite et assistance du service client parfaite aussi ! réactif et efficace ! merci beaucoup !

Springrose

Oct 27, 2025  on Shopify

So far, so good! I'll update once more time has passed but it was easy enough to set up the functions on my store and they were customizable to our branding. Paul on their support team was super helpful.

Versatta Kilts

Oct 27, 2025  on Shopify

In the two months I've been using STOQ, they've been extremely responsive to help requests and have even added a function I was looking for initially. Now everyone can force customers to acknowledge that they're placing a special order, which cuts down on customer frustration.

Bonnie and Neil

Oct 27, 2025  on Shopify

Excellent app for back in stock requests & preorders! Easy integration and we were able to import all our historical data from another app which made the transition seamless. Support team is also super quick to answer any questions.

HaneAme

Oct 26, 2025  on Shopify

Easy to use and was a breeze to set up on store. The interface is intuitive, and it flawlessly handles notifications. The support team are incredibly quick, responsive, and detail-oriented.

CRNCY

Oct 24, 2025  on Shopify

Customer service alone has earned 5 stars with us. We had an issue and it was resolved immediately by Nagaraj. Additionally, the app itself has been working great, highly recommend for anyone that needs to utilize Preorders.

Mountain Cookin' with Missy

Oct 24, 2025  on Shopify

FANTASTIC SUPPORT!! Excellent response time, well documented, easy to install, thorough and well designed. Up and running within a short time. Grateful for Vishu's help and guidance through the implementation and setup.

Ron Tomson

Oct 23, 2025  on Shopify

Very dependable support, no issues. They even developed a feature that was not available before upon request

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