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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

RÉ SUNCARE

May 09, 2025  on Shopify

Great customer service - very fast at replying and an easy app to install. Look forward to using it - thanks Khutheja!

Lippy Links

May 09, 2025  on Shopify

Very easy to use. Got some good guidance from Momna. Got lots of preorders going so that’s good. Don’t want to lose those sales. Highly recommend.

Nscollection

May 09, 2025  on Shopify

The pre-order app works great! I had a few troubleshooting issues at the beginning, but Shashi was super helpful and got everything sorted quickly. Since then, it’s been working perfectly. Highly recommend!

Moonkee Play

May 09, 2025  on Shopify

The app is really useful for my small business, which doesn't have enough cash flow to support large inventory purchases. The Preorder button solves the problem and also tests the customer's interest. Up until now, it has worked smoothly, and the interaction with the customer care has been flawless. Thank you, Momna!

Dev Store (US/AUS)

May 09, 2025  on Shopify

I am exploring this app for our Shopify store. I am so pleased with the quality of support and care I have received from Stoq. Thanks for all your help.

Ellie's Notes

May 08, 2025  on Shopify

Haven't encountered any major issues so far and when I needed to talk to support they were quick to respond. Happy customer here so far

depauwwonen

May 07, 2025  on Shopify

We installed the app and had some issues to get it to work and to set it up nicely within the theme. Contacted support and straight away got some amazing help from Khutheja to make it all work. Thank you very much for your great service!! Nice app!

11Nil

May 07, 2025  on Shopify

Really great app plus any support needed is really fast (almost immediate) and effective. Highly recommend.

MD Nutritionals LLC

May 06, 2025  on Shopify

I am new to the app and needed help. The service provided was excetllent and did not have to wiat. The proplem was solved very quickly. Most impressed with the service

Blue Ridge Overland Gear

May 05, 2025  on Shopify

App is extremely easy to set up and use. Back in Stock reports are detailed and easy to track. Worked with Hassan to change the layout of the app on our site — so professional and fixed our issue just minutes. Fantastic app and support!

apidae candles

May 04, 2025  on Shopify

Easy to set-up. Service responded immediately. Very friendly and adapted my changes right away. Very happy so far!

Ultimate Pro Crab Pots

May 04, 2025  on Shopify

Just downloaded Stoq and created my first pre order offer. Took me about 15 minutes and I got everything except the discount price wasn't showing. Asked for help 7:30pm on a Sunday and Sneha answered in 3 minutes and got the last step sorted in 5. Thank you darling!

Iced London

May 04, 2025  on Shopify

Phenomenal service from Vishu. Sunday midnight needed help with a few things, and they all got sorted from my first response within one minute of messaging. And the app is great. Does exactly what you need with easy integration and setup.

TeckWrap UK

May 04, 2025  on Shopify

Fantastic app with even better support. I needed some help, Vishu replied promptly and made the adjustments without hesitation!

GREAT PLAINS INDUSTRIES

May 02, 2025  on Shopify

Working with Hassan, Anaam, and Jignesh today. They helped me get the app installed and visible. Very fast and kind help! I highly recommend this team!

Damai Designs

May 01, 2025  on Shopify

Awesome app! Easy to use and install. The staff, including Nagaraj, have been very helpful in finding solutions to my website. Thanks again!

Pilates Mini

Apr 30, 2025  on Shopify

It’s been so easy to use and I just turn it on when I’ve run out of stock. Customer Service is amazing and really helpful also

Cambrian Photography

Apr 30, 2025  on Shopify

Great app, free to try, The best thing is that it allows you to select all your products with a few clicks. custemor service was instant and very helpful

Cubo Collective Italian

Apr 30, 2025  on Shopify

Momna has been very prompt in action to attend my query and assisted in my request. She is also pay attention to detail in design.

CoolPati

Apr 30, 2025  on Shopify

I just downloaded the app and i needed an assistance. Momna solved it in 2 min. The first impression of this app is very good. I hope it will continue like that

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