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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,675)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Auralys

Feb 02, 2025  on Shopify

Didn't put 5 stars yet because we just launched and the pre-order function has not yet been used by our customers. However, Anam from technical support has been a tremendous help in setting-up the app. She was super responsive and went above my expectations! Thank you!

SUN + SOUL SHOP

Feb 02, 2025  on Shopify

Just downloaded the app and was super easy to install. I needed help with a couple of customizations and they were very fast and efficient in helping me. Thanks again!

Satori Berlin

Feb 02, 2025  on Shopify

It was almost love at first sight: the product is so easy to use. The option to "customise everything" was the most important thing for us, as we're a premium fashion label, and visual aesthetics is very important. Had a small problem with how the pre-order button was displayed on our product page, and Anaam from the customer service team was so helpful and friendly. Highly recommend! Tan, Satori Berlin

Emberton Imperial

Feb 02, 2025  on Shopify

Works as intended, it has paid for itself with the orders recovered. Support is top-notch, no complaints at all!

Republic of Happy

Feb 01, 2025  on Shopify

This app does exactly what I was looking for in a super easy but comprehensive way. When I needed help customising some bits and bobs, support was amazing and more than happy to help. So delighted with my choice!

Afternoon Recess

Jan 29, 2025  on Shopify

Great app. What stands out is the customer service. Always available, friendly, and extremely helpful

Maven Lane

Jan 29, 2025  on Shopify

Super easy to set up the Back-In-Stock feature by Stoq. We were juggling between a few different options and settled with Stoq and are happy with the decision thus far. We're excited to try out the pre-order functionality as well! Overall, interface is user-friendly and the support was quick and fast with the embedded functionality.

Crown and Co

Jan 29, 2025  on Shopify

Anaam is extremely helpful and takes time to explain and resolve in detail as I had never been able to change detailed settings without help. Thank you.

Faith & Family Publications

Jan 29, 2025  on Shopify

The app works well and the team was extremely responsive and helpful with getting the styles to match my existing theme. Thank you!

WADI+WAVE

Jan 29, 2025  on Shopify

Easy to set up. Very helpful support who were quick to help me customise. Vishu was helpful and efficient

Babadoh

Jan 29, 2025  on Shopify

We've just installed this app - was very easy to set up and customise and Vishal provided us with super fast support to fix one small problem. Thank you for the great help.

Siberian Cedar Oil

Jan 29, 2025  on Shopify

I'm extremely impressed with the onboarding of this app. In particular, Shashi was probably the most helpful and friendly support representative I've spoken with in a very long time. He provided detailed answers to my questions, with screenshots, understood our needs perfectly, and provided high quality help in a fast time. Extremely impressed. And the app is designed in a very clean, organized, and intuitive way. Shashi helped get the Preorder functionality perfectly into my store for my use case, and I'm really excited to use it!

K-Beauty For You

Jan 29, 2025  on Shopify

It's really easy to customize and I had no trouble setting it up. If you're looking for an app that's simple to configure, I definitely recommend this one.

Zagarra Shoes

Jan 28, 2025  on Shopify

Support team was quick and prompt - shoutout to Nagaraj for the help in getting us set up with Stoq!

FRASSAÏ

Jan 28, 2025  on Shopify

Fantastic service. Quick and easy set up. Sneha was incredibly efficient and helpful setting up our first offer. Highly recommend.

Camilla Rudnicki

Jan 28, 2025  on Shopify

Great app with a the best customer support. They allways reply within minutes at help you out as fast as possible! ⭐⭐⭐⭐⭐⭐

Kwinten Fishing

Jan 27, 2025  on Shopify

I just downloaded the app and needed a little help with set up and received instant help. So far very impressed with the app and the support team!

MadebyPueppi

Jan 27, 2025  on Shopify

Ich würde diese App aufjedenfall weiter empfehlen und freue mich mit Ihr zu arbeiten. Vielen Dank auch an Nagaraj, der meine Vorstellungen der Buttons sofort umgesetzt hast.

The Tea Workshop

Jan 27, 2025  on Shopify

So far so good. Set up took only a few minutes and was very easy. The bar for notify me when back in stock was horizontal and I thought it might be missed by my customers. Asked support in chat to change the location of the button and it was seriously adjusted in a few seconds. Will the back end work long term, only time will tell - but I really hope it will work and I can set this and forget it and keep sending them a small monthly fee.

Scents Of Reverie

Jan 23, 2025  on Shopify

I have absolutely loved Stoq! This app has allowed me to have pre-orders for launches and "notify me when available" options! There customer service is also really awesome. Anaam helped me design my "notify me when available" button exactly how I wanted it. I look forward to continue to learn more about this app!

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