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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Tiny Treehouses Australia

Jun 20, 2025  on Shopify

Easy to set up, took about 10 minutes total. I had one issue with something not showing up, the support team fixed it in about 5 minutes, and turns out it was just a setting I hadn't ticked so wasn't a problem at all really. It's refreshing to see an app that works smoothly straight out of the box! Defo recommend.

Cube Home London Ltd

Jun 19, 2025  on Shopify

Easy to set up app, and very helpful support. Appreciate the clear communication and swift support from Nagaraj, who helped us fix our button issue.

a Piece of Nature

Jun 19, 2025  on Shopify

Super god og simpel App (tilmed mulighed for gratis version). Fik også support med det samme til at justere placeringen af knappen. Stor anbefaling herfra.

MidValley Nutrition

Jun 19, 2025  on Shopify

super quick and helpful with any questions you have! Their live chat was able to help me with my issue in under 5 mins

Rivel Athletics

Jun 19, 2025  on Shopify

As soon as i launched the app, I needed make an adjustment on the placement of the "notify me" button and the agent helped me so quickly ! 24/7 service and quick support. Excited to use this feature moving forward, thank you!

Speakeasy Editions

Jun 19, 2025  on Shopify

Excellent customer service in an age of AI "support" frustration. I've only just implemented but I'm excited to how it works across my products in the coming months.

RomperJack

Jun 18, 2025  on Shopify

Great help, very quick to respond, and always helpful in figuring out minor issues. One of the best preorder apps.

Saint Michael's Trove

Jun 18, 2025  on Shopify

The free plan fulfills what is needed by our business at the moment. Anaam from Stoq was very helpful with any questions we had about setting up Stoq on our store.

Marlei

Jun 17, 2025  on Shopify

Customer Service is great! Very kind, quick, and helpful! The app is fairly to use and to the point. I will continue using this for my small business. Thank you!

EBONWOOD

Jun 16, 2025  on Shopify

This app just works. Its well priced. We're on the free option and the back in stock alerts have helped us claw back missed sales. Hard to beat that value. The support team is quick to respond and helped us through setting up the preorder system.

Cabori

Jun 16, 2025  on Shopify

The app is easy to set up and does exactly what we needed to notify our customers when products are back in stock. Plus, their support team (Vishu) is fast, friendly, and super helpful — they help us customized to match our brand perfectly. Highly recommended!

D&K Suit City

Jun 16, 2025  on Shopify

Really impressed with the fast and responsive customer service from the Stoq team. Huge shoutout to Vishu who assisted us—super helpful and quick to resolve our issue. It’s always a relief when support is this smooth. Thank you again!

Holidays in Bloom

Jun 16, 2025  on Shopify

We are so thrilled to have found this application. To date, we've had to wait to add incoming products until they were in stock. With the Stoq app, we can now take pre-orders on incoming stock before the units arrive in our warehouse. Not only is the app awesome, but the team is by far the best I've had the privilege to work with. They have been incredibly attentive. They've followed up when AND before they said they would. They've truly gone above and beyond to help my business.

WildRise

Jun 16, 2025  on Shopify

Momna from customer support was incredibly helpful with setting up the Preorders feature. She helped me in changing the button text and changing the position of notify me button. Her quick responses and clear guidance made everything easy to understand.

Good Toys

Jun 14, 2025  on Shopify

I just got off customer support from Vishu. He is very supportive and helpful. Answer all questions I asked.

SCENTIFY ESSENCE

Jun 13, 2025  on Shopify

I had issues setting up and I reached to to chat solved my issue within 20 mins !! Very very helpful

Smartwatch-straps.co.uk

Jun 13, 2025  on Shopify

Tot nu toe geen goede app met erg goede en snelle ondersteuning via de chat, ik ben benieuwd hoe hij gaat presteren! :)

Brickminded

Jun 13, 2025  on Shopify

We use Stoq primarily for pre-orders, which it solves better than any other app that we tested. It works flawlessly on all pages (products, collections, etc.) and the multilanguage support is perfect. To set it up correctly we needed some support due to the customizations on our theme, but Vishu from the Stoq support stepped in and solved all our issues in a few minutes and even quickly implemented a feature specifically for our setup! That was an impressive performance!

Learn To Forget

Jun 12, 2025  on Shopify

Fantastic work from Anaam - truly best in class service and had nothing but positivity through all of my tedious requests. Thank you Anaam!

Plamine

Jun 12, 2025  on Shopify

I use it on 3 websites and it is really good, no questions, also super quick support (last time Anaam was helping me) — so I can recommend this App for sure.

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