Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Pressed Floral

Nov 14, 2024  on Shopify

Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj!

Tortues-Rapides

Nov 14, 2024  on Shopify

Very helpful for back in stock alerts. Our customers are happy with it, so do we. The service is great!

TatorJo

Nov 13, 2024  on Shopify

I've only used this app for about a week but already very impressed with their customer service. They were super helpful and fixed my issue right away. Easy to use too, great app.

Veikous

Nov 13, 2024  on Shopify

The app works great and is easy to set up. The customer service response is very prompt and will follow up on issues. Satisfactory out of 10!

Sweet Wink

Nov 12, 2024  on Shopify

We just added this app, it is very intuitive to use and took minutes to set up. I had a few clarifying questions, and Nagaraj was very helpful and quick to respond. Highly recommend!

Move Collective

Nov 12, 2024  on Shopify

I had a great experience with Anaam and the Stoq team. They were quick to respond and able to promptly help me with all of my questions

Aeropress UK

Nov 12, 2024  on Shopify

Shashi helped me this morning with a few tweaks to a pre-order button on our website. The request was completed within minutes and executed exactly as we had described. Thank you!

Doug Brady HiFi

Nov 12, 2024  on Shopify

The app itself is easy enough to use and understand Although it would be good if you can create templates and copy them for time saving. It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create. The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items. In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes. The app is good but if the aforementioned features could be added, it would make the app even better.

Full Bloom

Nov 11, 2024  on Shopify

After searching for an app to help me set up preorders for my shop, Stoq has proven to be the perfect fit. Not only is the set up process easy to navigate but it integrates beautifully with my site. Where Stoq really wins is their responsiveness! The customer support is amazing. I had a small issue with my set up and when I reached out for assistance, they got back to me so fast!

Chilli & Charli

Nov 11, 2024  on Shopify

Love this app! It is really user friendly. I set up pre-orders so quickly on my own. I needed help with back in stock notifications and they were so helpful and got it sorted within 5 minutes!

Dooz

Nov 11, 2024  on Shopify

So far I’m really enjoying the app! It’s exactly what I was looking for and the team has been extremely responsive and helpful.

Stack Athletics

Nov 11, 2024  on Shopify

great and straight forward app for pre orders. Works well and is intuitive. Support is also great and willing to help with any questions that you have. I am glad I found this app and will be sure to share with everyone. Thanks again!

Matcha Masta

Nov 10, 2024  on Shopify

Great customer service! Sneha is always really responsive and quick to resolve any issues I run into.

Silux

Nov 10, 2024  on Shopify

I had a great experience with Stoq! The customer service was fantastic and quick. They were very polite and fixed my issue within minutes. I highly recommend them!

OTG Fresh

Nov 09, 2024  on Shopify

Awesome app that does exactly what you need it to and great support team. I was having an issue and they worked with me to fix it with great patience and professionalism. Thank you for making this app. Keep up the great work!

Felleisen

Nov 09, 2024  on Shopify

We use the app at the moment, but it is unsure if we stay at the app. 1. The language settings are only included in a upgrade, that makes the app too expensive for small shops, like us. 2. The sender of the info mail (Product is on stock again) is a Mail adresse of Stoq company, no the one of you shop, even with Stoq logo. We only need this function, therefore the app is too expensive if you need not all functions. Furthermore we have just 10 Mails per month, that would mean, that one mail is 1USD. Too many limitations at the free version.

Second Set

Nov 08, 2024  on Shopify

I'm getting ready to launch my store and wanted to have the preorder option enabled. I reached out to the team and Shashi spent time to make sure it was set up exactly how I wanted it. Amazing customer service and I'm excited to go live with the site!

strypergolf

Nov 07, 2024  on Shopify

Very happy with the app, it is fully featured and very easy to work with. Support was also fantastic. They quickly customised the Notification buttons also also helped with how to change native button text in Shopify. Highly recommended.

Pug Johnson

Nov 07, 2024  on Shopify

Customer service was excellent in helping me navigate my unique setup between my website, Shopify, and Stoq. After receiving help from Vishu in customer service, my path forward was clear for how to modify my setup so we can receive pre-orders for out upcoming album release.

ColdCuts // HotWax

Nov 07, 2024  on Shopify

The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!

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