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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Lynott Jewellery

Jun 11, 2025  on Shopify

Monma was super helpful and patient and actually helped me with way more then I asked for ! Great service

Sabina Musayev EU

Jun 11, 2025  on Shopify

AMAZING support!!! We had some trouble setting up a part we didn't know how to configure. The response from support was quick, clear and super easy to follow.

ナイフギャラリー

Jun 11, 2025  on Shopify

Shashi was very helpful and kind throughout the process. I really appreciated the polite and thorough support—thank you!

Foulard Duvet

Jun 10, 2025  on Shopify

A great app for those who are on the starter plan with Shopify. I needed a back in stock app to help notify my customers when something is sold out. I'm just starting out and trying to learn everything. Easy to use and Nagaraj was very helpful when I needed help moving something around. Great app so far!!!

Farmhouse World

Jun 10, 2025  on Shopify

I had an issue with the Preorder button showing up correctly, but Hassan quickly responded to my question and was able to correct it within minutes. Great support!

Beartooth Alpine Equipment

Jun 10, 2025  on Shopify

Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps. Why 4 Stars? 1) Could improve on the visual customization options.

Drago

Jun 10, 2025  on Shopify

Momna provided great support and huge flexibility when dealing with our requests. The interface of the app is also great and easy to use.

RPM Pickleball

Jun 09, 2025  on Shopify

Seamless integration to my Shopify store. I had a little issue getting the preorder button to show up, but Nagaraj quickly resolved my issue and now it works perfectly. He was very helpful and knowledgeable too. Thanks for the help Nagaraj! Highly recommend this app to anyone who is thinking of doing preorders for products on their site.

Shwood Eyewear

Jun 09, 2025  on Shopify

Great app! Simple to use with exceptional support. The team is always available to help with any questions or customizations.

Goof ®

Jun 08, 2025  on Shopify

I just want to give a big shout-out to Nagaraj from Stoq. He was incredibly helpful from the start. Before I even had a chance to ask, he had already fixed the bugs I was running into. Thanks to his quick actions and technical skills, I was able to move forward right away.

calas-s

Jun 05, 2025  on Shopify

La atención al cliente es excepcional! Me atendió Khutheja de una forma super efectiva y amable! Muy buena experiencia!

Koto storage

Jun 04, 2025  on Shopify

The UI was mostly intuitive and the app is very responsive. It was all very easy to set up within an hour (I couldn't find any detailed tutorial videos online so had to do a bit of trial and error). Customer support was excellent. They responded within a few minutes, understood what I was asking and helped me with all of my queries. Although my support ticket couldn't be resolved within a day (as they needed further assistance from team members), they followed up the next day and the handover between support members was seamless!

Elevation Music Movies Comics

Jun 04, 2025  on Shopify

Customer service among the best I have experienced. Fast response and highly competent. Solved my problem in 3 minutes!

Zorg Industries

Jun 04, 2025  on Shopify

App is great and working exactly as it should. As someone who is relatively new to Shopify, I had some trouble setting it up and getting it working on my own, but I spoke with a very helpful member of the help team called Khutheja who helped me out and got it up and running exactly as I wanted - thank you!

Silascara

Jun 03, 2025  on Shopify

Jignesh was incredibly helpful with the application process. He was patient, knowledgeable, and made everything so much easier. Highly recommend!

Shop Adrienne Rebecca

Jun 01, 2025  on Shopify

I needed assistance on a Sunday with tailoring the app, and I was linked with Hassan. He addressed my concerns quickly and with knowledge. I cannot recommend him, his team, and this app enough!

Motorsport Model Shop

May 31, 2025  on Shopify

I have used this app on my store for a number of months and cannot recommend it enough. The degree of settings & flexibility is second to none to setup pre-orders exactly as I need. I've used the team's support a few times as well during initial setup and other tweaks and always receive an extremely fast response and the changes are implemented within minutes. Fantastic all around!

Cycle Wear Central

May 30, 2025  on Shopify

Speedy responses, quick fixes! I've use other pre-order apps at previous jobs and they have been so complicated, look rubbish and were very limited. This one worked immediately, and didn't look dreadful. I reached out to the team to see if they could do any formatting on the boxes and badges to alter it to look slightly better for me (I wouldnt have been bothered if this was not possible because the functionality of the app is great) and Khutheja sorted it for me right away. Thanks so much. I am only just setting up whilst my store is being built but plan to do lots of pre orders so am likely to upgrade!

Unz Unz

May 30, 2025  on Shopify

Great support. I got immediate help when I have some questions and customer care was excellent. Unfortunatly many basic feature requires to upgrade pretty much straight away and for smaller shops you have directly a high cost.

MORGAN & ÄYA

May 29, 2025  on Shopify

Khutheja understood the issue straight away, fixed it very quickly and even showed me how to fix it myself in the future. Thank you for your help!

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