Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Nyam.com

Nov 06, 2024  on Shopify

So far so good! The customer service team is excellent. Sneha was so helpful and patient, going above and beyond to make sure i'm satisfied and the site looks amazing. Excellent service, value and product/app. A+ I'm definitely inspired to carry this same excellence with my own brand, because good customer service/kindness does wonders! It's really what makes the brand.

Wisdom Supply Co.

Nov 06, 2024  on Shopify

Extremely responsive and helpful customer service agent (second interaction as pleasant and quick as the first) - big thumbs up - thank you Sneha!

Wolf Moon

Nov 06, 2024  on Shopify

Great app. Used it for preorders and back in stock reminders. Had some bumps along the way setting it up but support responded instantly every time and followed up on the requests. Great service.

Kontro

Nov 06, 2024  on Shopify

Amazing app, it works flawlessly. And the support is just stellar! They have been very responsive and incredibly helpful. I cannot recommend it enough.

My Store

Nov 05, 2024  on Shopify

I just downloaded the free tier and got a customer service rep to solve my installation problem in about 10 minutes. What a life saver! Can't thank them enough for such good customer service.

MATTHILDUR

Nov 04, 2024  on Shopify

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

Domo Gummies

Nov 04, 2024  on Shopify

Anaam was super helpful with an issue I had and was able to resolve it within a few minutes. So far so good with this app!

Sherwood Coffee 'n' Bread

Nov 04, 2024  on Shopify

So far so good. App is very simple but does what it should. We implemented Notify me available at https://sherwood.coffee and already have pre-orders.

Avarcas

Nov 03, 2024  on Shopify

Necesitaba ayuda con la funcionalidad del boton y el asesor fue muy amable, ademas de ayudarme exactamente en lo que necesitaba, soluciono mi problema rapidamente.

LOFT.73

Nov 03, 2024  on Shopify

La sto testando da un paio di giorni e la cosa più sorprendente è la velocità e la disponibilità del servizio assistenza! Ti rispondono subito e sono disponibili a risolvere qualsiasi problema in tempi velocissimi. Come inizio niente male!

Cali Elizabeth Designs

Nov 03, 2024  on Shopify

I needed help with customization and Anaam was so helpful and took care of it right away! I'm very grateful, now my shop is even better than before!

Luna & Lui

Nov 03, 2024  on Shopify

I've only just installed this, but it seems amazing: super easy set-up and when I needed to change the location of the "Notify me" button, it was done within MINUTES! Incredible! Hopefully this app will help me grow my little store, at least the beginning is super promising. UPDATE! I had to come back and add to this initial review. I've had the app installed for a weekend now and I am BLOWN AWAY by how incredibly useful it is: I have received numerous "notify me when back in stock" alert sign-ups from customers, allowing me to see which products people truly want to buy AND I have successfully launched my first pre-order offer and received several pre-orders through it! This is probably the most useful app I have yet installed and it was incredibly easy to set up. So definitely a ten out of ten!

Fräulein Frieda

Nov 01, 2024  on Shopify

Bin bislang sehr begeistert - simple Einrichtung, intuitive Benutzung. Beim Support habe ich schnell und freundlich Antworten auf Fragen erhalten.

Front Office

Nov 01, 2024  on Shopify

Had some teething issues. Shashi was super helpful and immediately came with a fix. Best experience.

Meridae Games

Oct 30, 2024  on Shopify

I have enjoyed using the Stoq app for Shopify since I installed it two days ago. Tonight, I received some extra help from a Stoq staff member named Shashi, who was extremely helpful and very cordial. I am really pleased with the app and with their customer service. After working with Shashi, I feel like I made the right choice to order Stoq when looking for a pre-order plugin. Thank you Stoq!

Vintage Ice Hockey Canada

Oct 30, 2024  on Shopify

We have used Stoq for many years on two different stores. They are always super helpful and making improvements to the app. We have seen it grow from simple back in stock alerts to a full fledged pre-order app. Well done and thank you for all your help!

PURE VENOM

Oct 30, 2024  on Shopify

I installed this app and it's been super handy! The feature I was after was the back in stock alerts, but it offers much more. And everything just works perfectly! Support is also a pleasure to chat with, and they are very fast to respond and resolve any issues.

Hampton Hobbies and Games

Oct 29, 2024  on Shopify

Very impressed, great online support to help guide us through setting it up on our store. A 5-minute live chat was enough to get us onboard and working.... We have carried out a test and everything is working as we hoped for. We are sure this app will give us the best chance of increasing our pre-orders and also improving the customers experience too. Highly recommended

Liv Tru Storefront

Oct 29, 2024  on Shopify

Great app. Had an issue with the Preordr button and Vishu got online and had it fixed within a couple minutes. Recommended for sure!

Rocky Mountain Paw Protection

Oct 29, 2024  on Shopify

Easy to use Preorder app that works exactly as it should. Excellent and fast customer service from Nagaraj. No complaints!

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