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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

STOW London

Apr 22, 2025  on Shopify

So far the app has been working great and the first issue we had was resolved very quickly by Shashi. many thanks

Smuuv Body

Apr 22, 2025  on Shopify

The Stoq Preorder, Back In Stock App has been a fantastic addition to our tech stack! It's incredibly versatile and easy to use, with features that open up endless possibilities for managing preorders and restock notifications seamlessly. The app integrates smoothly and delivers exactly what we need — but what really impressed me was the support team. They were responsive, helpful, and quick to address our queries. I had the pleasure of working with Sneha, who helped us redesign the form to better match our brand. Her support made a big difference and the process couldn’t have been easier. I'm incredibly satisfied with this app and would highly recommend it to any Shopify store looking to boost product availability communication and customer experience. You can see it in action on our website: www.smuuvbody.com — definitely worth checking out!

WPL RC Official Store

Apr 18, 2025  on Shopify

Exactly what i wanted! You can set the "add the cart" button to become "Preorder" button when the inventory becomes zero. There's also option to notify customer when it's back in stock. The design fits the theme perfectly. Customer service was quick and effective! and it's much more affordable than the alternative. There's also disclaimer/reminder at the checkout page to remind customer that there's a preorder item in the order so the customer is aware of the wait(you will need to edit this in the shopify language)

pcmbrand

Apr 18, 2025  on Shopify

Although things were rocky initially when setting up the pre-order, the support and assistance was amazing! I absolutely appreciate that!

Slime Fantasies

Apr 17, 2025  on Shopify

Customer service went absolutely above and beyond to help customize the "Notify Me When Available" buttons to match our website aesthetic for mobile and desktop. I have to admit that our requests were a little over the top and they pulled off every one of them. It's been only 2 weeks of testing and the amount of revenue we are generating compared to the cost is so worth it. Had a really great experience with them and would highly recommend using this app.

Label Kitchen

Apr 17, 2025  on Shopify

Had a quick layout request of the button behavior. They did it on no time and it now integrates perfectly with the theme we use. Absolutely awesome!

Guitar Paradise

Apr 16, 2025  on Shopify

This is a really great app, and the team are absolutely fantastic! Would recommend this app to everybody!

Orbits

Apr 16, 2025  on Shopify

Outstanding Support and Seamless Preorder Functionality I had a minor issue with customizing the preorder button and reached out to Stoq's support. A support agent responded within a minute and resolved the problem in under five minutes without requiring any action from me. The app integrates seamlessly with Shopify and is user-friendly, making it an excellent choice for managing preorder products. Highly recommended for anyone looking to efficiently handle preorders on their Shopify store.

Lone Star Feed Apparel

Apr 16, 2025  on Shopify

Great for out of stock notification signups so far, and Jignesh was very prompt and helpful in setting it up!

ESNTL STUDIO

Apr 15, 2025  on Shopify

A very user-friendly app with excellent customer support. Special thanks to Khuthejatul, who assisted me quickly and efficiently!

you look perfect

Apr 15, 2025  on Shopify

Ich bin sehr froh, dass ich diese App jetzt habe. Ich nutze aktuell nur die Vorbestell Funktion, die sehr gut funktioniert. Beim. Aufsetzen ist der Support sehr hilfreich und immer erreichbar gewesen per Chat. Ich dachte nicht, dass es so viel genutzt würde von meinen Kunden und freue mich, dass die Leute wirklich vorbestellen, dabei kommt die Ware erst in 2-3 Monaten. Ich habe einen Mini Rabatt von 5% auf Vorbestellungen gegeben, ohne dass wurde es nicht genutzt.

Syndicate Outfitters

Apr 14, 2025  on Shopify

Anaam reached out through support when I needed help and she helped solve any confusion we had, she even helped us with customize a beautiful ribbon for our preorder which really made our site look amazing! I would give 20 out of 10 if I could, you rarely find good support these days. This App and support is worth every penny!

Trademark Your School

Apr 14, 2025  on Shopify

Anaam was very helpful in getting the app working on my site. All my questions were answered, and the support was exceptional. I appreciate the time and expertise

Legends Lane™

Apr 14, 2025  on Shopify

Jignesh was very helpful. There were technical issues, but he solved them. I recommend so far, but still have more to try with the app.

VRP Automotive

Apr 14, 2025  on Shopify

so far has been a great app but yet to fully implement and see results. i had issues but Sneha sorted it all out really really well and got me going asap

CONSPIRACIÓN MODA

Apr 11, 2025  on Shopify

Excelente servicio y una atención a clientes de gran calidad. Me asesoraron y me ayudaron para que mi página funcionara a la perfección.

September Collective

Apr 11, 2025  on Shopify

I would recommend Stoq App for Preorder and Back in Stock notifications, especially as a new start up in the ecommerce space.

Define

Apr 11, 2025  on Shopify

This app is fantastic and does everything I need it to do for pre-orders and back in stock notifications. The customer support is quick and efficient.

Spectrum Alberta Ltd.

Apr 11, 2025  on Shopify

Nagaraj and Anaam went above and beyond to both help get the features I needed working and to help reposition elements on my product page to make things as easy as possible for my customers.

Andreoni.Fitness

Apr 11, 2025  on Shopify

Installed the App yesterday as I'm still setting up my store and needed help adapting and customizing STOQ to my shop's look... and Khutheja has been absolutely stellar helping me out! Thanks again!!

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