Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Cape de Coeur

Nov 21, 2024  on Shopify

I just installed the app but I'm using the Inform me only now. Have to do some pre-work for the Pre-Order functionality first. The installation was easy and straight forward and in the case of adjusting the button, Nagaraj from your support team has been a great help! Looking forward to activating the Pre-Order function as well. Hopefully, it's working as smoothly as I expect it. Thanks!

Bisnonna Bakeshop

Nov 20, 2024  on Shopify

Easy to set up and the customer service is speedy and very helpful. It does exactly what I need and I love that I don't have to manually send reminders when a product is back in stock.

Licorice International

Nov 20, 2024  on Shopify

I've worked on 2 stores with this app and always experienced amazing customer service from the support team -- more specifically from Nagaraj! He is always super quick to respond and get my customizations completed perfectly. Overall, I really enjoy the app and find it easy to navigate.

Burner Buddy

Nov 19, 2024  on Shopify

So far so good. The set up was quick and the customer service was lightning fast getting a minor issue of the button placement moved for my preference. Nagaraj was very helpful and fast. This is a good sign for things to come I hope.

Lottie J. Lingerie

Nov 19, 2024  on Shopify

Anaam was so fantastic helping me get the back in stock button exactly how I wanted it! So quick and easy - definitely recommend.

joiflow

Nov 19, 2024  on Shopify

Just got my hands on it, and it seems like an awesome app for getting preorders before your product launch. The customer support is fantastic! Anaam not only helped me set up the app but also explained the concept of preorders on Shopify and how it works with examples. Highly recommend!

lil sweet treat

Nov 19, 2024  on Shopify

Stoq is a great app with many functions to help with our site. The setup is easy and quick and the customer service is even quicker! Vishu helped to match the style to our site theme and was a great help!

Fri Period

Nov 18, 2024  on Shopify

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

Kochel Hill

Nov 17, 2024  on Shopify

Wow. Just wow. I could not have done this without the help of Anaam Haroon. The knowledge she has goes deep and she also articulates it very well. More, she helped me learn and get better, as I'm new to the platform, instead of just doing it for me. I would recommend her 1000X over and my appreciation runs deep. Thank you, Charles Kochel

Kids of Queens

Nov 17, 2024  on Shopify

Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.

Northbound tours

Nov 17, 2024  on Shopify

This app is awesome. When it came to set up, Anaam was really helpful. They installed everything to our liking and troubleshoot through the issues. Now I'm able to see what is in demand going forward which is a great tool to have. Once we move into the busy season, I'm sure this will be a great tool to help us be on the pulse of the customer.

Unndr

Nov 17, 2024  on Shopify

Downloaded in a panic as another app was unresponsive during a critical time and this app has been amazing! I had an issue setting it up but Sneha at support was so diligent and efficient. It was amazing to communicate with and get my pre-order product up. Thank you, Sneha!

Eltee Sydney

Nov 17, 2024  on Shopify

Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.

Rymhart

Nov 17, 2024  on Shopify

We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered. One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app. The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive. Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.

salamōur

Nov 16, 2024  on Shopify

just downloaded it, easy setup, wanted to move the notify tab and it was done very quick via the in app chat!

Glad I Got To Ask

Nov 14, 2024  on Shopify

Customer service is off the charts. Prompt and helpful. The app can be a little cumbersome at times, but the customer service more than makes up for it.

The Black Dog

Nov 14, 2024  on Shopify

Hello I have been trying to work with Stoq since mid Oct. I have had good experiences and some very poor. I think Vishu is awful support rep, very unhelpful, demeaning and lazy. Nagaraj was extremely helpful and was able to fix my issue. Anaam tried to help gave a good effort.

Pressed Floral

Nov 14, 2024  on Shopify

Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj!

Tortues-Rapides

Nov 14, 2024  on Shopify

Very helpful for back in stock alerts. Our customers are happy with it, so do we. The service is great!

TatorJo

Nov 13, 2024  on Shopify

I've only used this app for about a week but already very impressed with their customer service. They were super helpful and fixed my issue right away. Easy to use too, great app.

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