This app has been fantastic and the support from their team is incredible. They seem to be available 24/7 and helped me customize the app for the B2B Trade theme so the button appeared in the quick order section. This has been fundamental to the workflow on my site. I use this app on 8 stores that I manage and each time they have been incredible helpful and responsive, the function of BIS is really robust and drives tons of sales to my stores. I cant recommend it enough.

The online chat support from Stoq has been excellent in resolving my setup questions, especially thanks to Hassan’s assistance. All my issues were addressed promptly, and so far my experience has been a solid 5 stars.

So far the app is working great. Had issues and contacted a service representative and they were fast with helping solve my issues.

Back in Stock feature is good. Customer support is also good. BUT the default email address used to send customer 'back in stock' emails will go to spam. The only way to prevent this is to upgrade to a paid version and use your own email address (using shopify flows).

Always helpful customer service. They are quick to respond and provide a solution to inquiries. App works great too.

Khutheja is very helpful! We're new in Stoq and have a lot of questions, she was so patient on answering them all.

Schneller und hilfsbereiter Support, mein Problem konnte in Kürze gelöst werden. Macht weiter so!

基本的に英語でのサポートになるが、日本語で依頼しても翻訳しながら対応してもらえます。 ほとんどの場合、チャットにはすぐ反応してくれるので、対応が早いです。

Amazing customer service, I had a problem (user error!) So I used the chat and got through to Hassan in a couple of minutes. He helped wonderfully and made the experience so easy. Brilliant app for my new shopify store, and brilliant customer service. I'd definitely recommend

I had a fantastic experience with the support team when I was having trouble with the app. The representative I chatted with was incredibly helpful and patient, walking me through each step to get things sorted out quickly. It really made a difference and turned a frustrating issue into a smooth, positive experience. Thanks again for the great customer service!

Support client très réactif conversation traduite dans ma langue, m'a aidé à paramétrer même les petits détails.

Great, easy to use app and even better customer support. They were immediately available to help me customize my installation. Definitely recommend.

The app itself is great, easy to use and works well. The customer service and support is what takes this to another level. Very quick response, very helpful. The best support from Sneha of any app we've used.

Nagaraj was SO HELPFUL & knowledgable in quickly troubleshooting an issue i was having with a live preorder launch. Only had this app for a week and i think its going to be a great fit going forward if the customer service stays this good!

My overall experience with Stoq has been great so far. The app works well for my needs, and whenever I’ve had a question, the support team has been timely, attentive, and very helpful. It’s clear they care about making sure everything runs smoothly. Highly recommend!

Fantastic fast and friendly app support today, what a lovely assistant! Thanks for all the help :-)

Great app and amazing customer service. Helped me quickly to do what I needed to have done on my homepage! Highly recommend

Just installed the app, so far so good! Had an issue that needed supports assistance with, and they very quick to jump in and help out. Everything seems easy to setup and navigate. Happy to have made the switch.

This is the 3rd pre-order app we've used. So far, it seems to be working the best. I had a minor issue when I was first testing and Hassan not only responded in the chat right away, he quickly resolved the issue. Hoping this one is our keeper!

The support team is excellent—fast, understanding, and always quick with resolutions. A special thanks to 'Momna' for her outstanding help and making the whole experience smooth.