Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

schmucktick

Oct 29, 2024  on Shopify

Einfache Installation und Anpassung, Kundenservice super, sehr nett und zuvorkommend, sehr schnelle Hilfe und Umsetzung wie gewünscht. 5 Sterne und Weiterempfehlung.

La Martina.

Oct 29, 2024  on Shopify

Really good support willing to help on css FE customisation.... They always respond within a few minutes. The app seems solid so far. We are testing it and will deploy on our stores next week if everything ok.

The Lure Box

Oct 29, 2024  on Shopify

This app is great for back in stock notifcations and preorders. The app is easy to use and the customer support is great. Shashi has been super helpful when we have wanted to make small changes and ask questions!

Agri Spray Drones

Oct 29, 2024  on Shopify

Easy to use and works well. Be careful when using with the SparkLayer B2B app. It might not work for B2B customers

jakobskleider

Oct 28, 2024  on Shopify

Diese App ist super einfach zu bedienen und der Support umwerfend. Meine Anfrage wurde binnen Sekunden erledigt. Thanks to Shash!

Merivale Health and Beauty

Oct 28, 2024  on Shopify

Excellent, purpose-built app. Fully customizable. Very helpful support. A big thank you to Sneha for your fantastic help! :)

SDS WOMAN

Oct 28, 2024  on Shopify

I have used Shopify apps for over seven years now, and none of them has offered the level of support these guys provide. Also, the app is brilliant, very easy to use, and looks great!!! Keep up the good work, guys.

Speed River Studio

Oct 28, 2024  on Shopify

I am currently setting up my shop & wanted an option for customers to request out of stock items. It has been easy to customize the settings for the form & emails to match my brand. Shashi was very helpful and quick to help reposition the "notify me" button to where I wanted it to appear on my item listing.

Dandelion Chocolate 公式サイト

Oct 27, 2024  on Shopify

I've only been using it for a few minutes, but I'm pleased with the great support and I'm looking forward to exploring more of the features.

aoFIT

Oct 27, 2024  on Shopify

Shashi provided exceptional service and quickly helped me fix the code. I’m really grateful for his assistance! Stoq is an amazing service—super fast and reliable. Even if you don't know coding, there's no need to worry!

PYNIX

Oct 26, 2024  on Shopify

Absolutely Outstanding Service from Stoq and Visho! I've been using both Stoq and Visho for my Shopify store, and I am beyond impressed with their exceptional services. Stoq has provided an incredibly efficient "Notify Me" solution that integrates seamlessly with my store, ensuring my customers stay engaged and informed on product availability. The setup was smooth, and any minor hiccups were met with prompt, knowledgeable support. It's clear that Stoq values both quality and user experience. Visho, on the other hand, has gone above and beyond in providing reliable service and support. Their team’s attention to detail and responsiveness are unmatched, making the whole process straightforward and enjoyable. It’s rare to find such a dedicated level of service that consistently exceeds expectations. Both Stoq and Visho have set the bar extremely high. If you’re looking for reliable, top-notch apps and support for your Shopify store, these two are as good as it gets. Highly recommended!

Survival Guide

Oct 25, 2024  on Shopify

I highly recommend Stoq to run preorders, because if you have any issue at all, big or small, the customer service team is there to help. I will continue using this app!

The Operator Collection

Oct 24, 2024  on Shopify

5 stars!!! I agree with the other reviewer that Nagaraj deserves a raise. He is incredibly responsive, helpful, and supportive. And the app does exactly as it says. Thank you!

Alliance Supplements

Oct 24, 2024  on Shopify

Not only is the app very good at stock updates and pre orders but the customer service is next level. Had an issue with pre orders. Within 10mins, Sneha resolved the issue for me! Great service!

COLE Skin & Supplements

Oct 23, 2024  on Shopify

Simple to set up and clearly does exactly what I need it to do. Added bonus - their customer service is incredible! Anaam helped me change the look and style of the buttons and font to perfectly match my website. She was super quick about it too so within a matter of minutes I'm up and ready to go with this app!

The Artisans Bottega

Oct 23, 2024  on Shopify

Great service and a very cost-effective solution for preorders. It integrates seamlessly with Shopify and our Inventory software, making it easy to set up and manage notifications. The customisation options and customer support are impressive. Highly recommend for any Shopify store looking to optimise preorder feature!

PURE FILTH®

Oct 22, 2024  on Shopify

Genuinely one of the best first experiences I've had with a software customer service. Vishu was super helpful and helping me make bespoke changes as well as helping me organise the software as I needed. Super impressed! Thanks again for your help Vishu.

Pine & Palm Home

Oct 22, 2024  on Shopify

Just installed the app - and have it customized and running in 10 minutes. Nagaraj is so helpful. Definitely recommend!

Rotolight Industries Limited

Oct 21, 2024  on Shopify

They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup

PowerBlock

Oct 21, 2024  on Shopify

Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything. Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date. Pain Points, - There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that. - You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.

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