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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Parsome

Jul 02, 2025  on Shopify

Me ayudaron con la personalizacion (Hassan) y en un segundo tenian exactamente como yo lo queria, me encanto la app la recomiendo

BAULANE® Bathrooms

Jul 02, 2025  on Shopify

Great app - UI genuinely integrates with our theme perfectly, and the CX team, particularly Anaam, are unbelievably responsive and helpful in onboarding and helping tweak the button designs etc if necessary! The result is that it looks like it was made for our Shopify theme. Really pleased! Well done guys!

Kill Cliff

Jul 02, 2025  on Shopify

Five stars for STOQ. Their support team is hands down one of the best always quick to respond and willing to jump in and actually help, not just point you to a help doc. It honestly feels like they’re an extension of our team. The platform itself is feature-rich, easy to use, and most importantly, it’s delivered real results. We’ve recovered well into five figures in sales since rolling it out. Highly recommend.

Build&Bond

Jul 01, 2025  on Shopify

Hassan was excellent. He was very help and prompt with his reply. He helped me figure out issues with setup and why my checkout wasn't working properly. I would highly recommend Stoq.

Hosers Shoe Company

Jun 30, 2025  on Shopify

Great product and the support was outstanding. Hassan helped me find an issue that got our store back on track. He was fast and efficient. Have nothing but positive things to say about this app.

Calily Bridal

Jun 30, 2025  on Shopify

Anaam was extremely professional and helpful with getting us set up. One of the best pre order apps out there - definitely go for it and use it. ITs a no brainer.

Anne Neilson Home

Jun 30, 2025  on Shopify

Needed help with setting up due to our store theme. Nagaraj was great in helping us getting our cart looking the way we wanted.

Osei – Duro

Jun 30, 2025  on Shopify

we've had a few small glitches w the app but the team have been great about quick responses and have fixed everything. I'm not super tech savvy but I can find my way around and make changes as needed. So far this app is doing what we need - creating custom presales for specific products that are not in stock yet.

Rule Of Threads

Jun 30, 2025  on Shopify

Hands down the best Pre-Order & Notify app out there. Implementation was super easy and the reports section shows you all the data you need to manage your pre-orders and alerts. Highly recommend!

ONTHERUN

Jun 29, 2025  on Shopify

I am new to shopify so I do not know too much. The team at Stoq have always been there for me and have assisted me with all my questions! Nothing is too much to ask! I would like to personally thank Vishu for all his support and patience, I am honestly taken aback by the amount of support I have recieved. THANK YOU!!

Pail Rabbit

Jun 28, 2025  on Shopify

Hassan from Stoq was amazing! He was incredibly helpful and resolved my issue with lightning-fast responses. His professionalism and care made the whole experience so much easier. Thank you, Hassan!

Fishing Point

Jun 26, 2025  on Shopify

Best customer support experiance I got for very long time! Fast response super helpful and they do what you ask without wasting time! The app look very easy to interact and work with!

The Tech Den

Jun 25, 2025  on Shopify

The customer service team are great at answering any queries you may have with the set up and troubleshooting. The set up process is very simple to follow and efficient. Definitely recommend.

Starlight & Sage Co.

Jun 24, 2025  on Shopify

Wonderful customer service, response time, and problem solving! Nagaraj was kind and very quick to fix my issue!

Womads

Jun 24, 2025  on Shopify

Very good tool that makes it easy to handle preorders and Back in Stock! Their support is amazing. Vishu helped me tweak my theme so Stoq could work perfect. I don't think this falls within their responsibilities, but they were happy to go the extra mile and it was very appreciated!

Temple Cycles - Global

Jun 24, 2025  on Shopify

Functional and effective app. Shashi from support team was friendly, helpful and attentive to our setup needs.

SUBIE SUPPLY CO.

Jun 23, 2025  on Shopify

This app is quite new to us but setup was very easy and it seems to be functioning just as expected. There were a few minor issues during setup but the support staff responded within minutes to get it resolved. Khutheja and Hassan were very helpful! Highly recommeneded

GoPoxy

Jun 23, 2025  on Shopify

We had a slight problem with the setup on our end and after speaking with Hassan he had it working in minutes, fantastic service. Thank you Hassan!

Biggs & Hill

Jun 23, 2025  on Shopify

Just started using this app for back-in-stock notifications to customers, seems to work as it should, with a fast, intuitive setup. I needed a small customisation from the customer service team to change the position of the notification button which was done in literally seconds! Great start

SOTF.

Jun 22, 2025  on Shopify

Stoq has been a lifesaver for managing preorders on our Shopify store — but what really sets it apart is the customer support. Any time we had a question or needed help customizing something, their team responded quickly, professionally, and went above and beyond to make sure everything worked perfectly. It's rare to find that kind of hands-on support these days, especially with apps. The app itself is clean, easy to use, and does exactly what we need for handling preorder items but knowing we have a responsive team behind it makes it even better.

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