Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Charvonia Design

Sep 24, 2024  on Shopify

This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.

Grey Goose Living

Sep 24, 2024  on Shopify

Only just set it up so not had experience with using it yet, but they are very helpful to chat to if stuck with anything!

EuroAllergy

Sep 24, 2024  on Shopify

Wonderful app!! I'm using it to make sure to collect my potential customers and not missing a single sale, on top I have added the pre-order feature. The support has been incredible and fast to setup the button perfectly on my store.

Cavells

Sep 24, 2024  on Shopify

Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.

ATHLETIKAN

Sep 22, 2024  on Shopify

One of the best support teams I've ever encountered. Seem like they have a team online 24x7 and always ready to assist or fix whatever is needed. The app itself is clean and working perfectly for our use case of pre-orders so far.

CHEEKY KIDS

Sep 22, 2024  on Shopify

Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.

Snus Vikings

Sep 22, 2024  on Shopify

App is great, customer service even better! Anaam helped me set up a few customisations perfectly and made many revisions until we were happy with the results!

Lulabug Kids - Online Toy & Gift Store

Sep 20, 2024  on Shopify

I’ve been using this app for back-in-stock notifications and pre-orders. It’s a fantastic app – seamless and very easy to use. Also, their customer service is excellent. Highly recommend!

Raiven of Behalf of F.D. Hayes Electric Company

Sep 19, 2024  on Shopify

The best app for stock and preorder notifications. Easy to use and super customizable. The support team is super responsive and always gets the job done perfectly. Thanks for the help, Vishu!

astrobiscuit

Sep 19, 2024  on Shopify

Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.

Packed Gear

Sep 19, 2024  on Shopify

I havent used it much, But the help center is very helpful and made some amendments very quickly to my page, helping me launch my pre-order on time!

Cyclepath PDX

Sep 18, 2024  on Shopify

The app works great, and the dev team could not be more helpful! Absolutely amazing customer service, would highly recommend

Aeris

Sep 18, 2024  on Shopify

I'm really pleased with this application and the help I received from Vishu! It was super simple to activate the features and their responsiveness in helping me is impressive.

Garrett Leight

Sep 17, 2024  on Shopify

Great app with fantastic support. They helped us configure a custom restock notification button on our custom theme. An intuitive admin with awesome features. Highest recommendations for this app!

Sambasivan & Parikh

Sep 17, 2024  on Shopify

The team at Stoq was super responsive and found a way to display the stock notifications exactly how we wanted it on our product pages. Very happy with the setup phase. Now to test it with actual customers!

NovaSolo UK

Sep 16, 2024  on Shopify

The plugin speed load is fast, the technical support also helpful and fast response. The price also affordable with many features compare too others. Hopefully they develop the feature payment, i think it will be great if it has had payment options for the customer. So for pre-order the customer able to choose full payment or with % down payment.

PR Running Hats

Sep 15, 2024  on Shopify

This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!

Good Boy

Sep 11, 2024  on Shopify

Why you should get Stoq: 1. The app is super user-intuitive with a short tutorial that guides you just fine 2. The customization is really friendly and can match your theme's style 3. The support team helps you in minutes no matter what your subscription tier is.

Alamonightvision

Sep 09, 2024  on Shopify

The customer support is on point and very fast. the email notifications go out instantly automatically.

TMP: Custom T-shirts & Apparel

Sep 07, 2024  on Shopify

I recently installed the app and had a minor issue. Their customer care team members is swiftly available to assist; I sent a message around 1:00 a.m. and did not expect such a speedy response. Shashi was fantastic and was able to help me resolve my problem in less than 10 minutes. I recommend their services because the features and prices are well worth it.

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