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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,889)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

KNASK

Feb 26, 2025  on Shopify

Easy, nice-looking app and Shashi, Sheva and Vishy are very helpful and efficient with setup and customer service! I’m a Shopify noob with many questions and insecurities, and they always help me out quickly.

cadomotus.com

Feb 25, 2025  on Shopify

The STOQ Preorder, Back in Stock app has been a fantastic addition to our Shopify store. It seamlessly manages preorders and back-in-stock notifications, helping us capture sales even when products are temporarily unavailable. The setup was quick, and the app is easy to use. The automated notifications ensure our customers stay informed, and the preorder feature works flawlessly. Plus, their support team is responsive and helpful whenever needed. Highly recommend this app for any store looking to optimize inventory management and keep customers engaged!

OEX

Feb 25, 2025  on Shopify

Needed to install a pre order app quickly as some key products were tracking late for delivery, come across Stoq app which fitted the bill. After a couple of technical issues i spoke with Anaam who was very helpful & quickly resolved our problem.

Kank

Feb 24, 2025  on Shopify

My experience was amazing I had help from the help center and it was great! what would have taken me a whole day only took a couple of hours. Thank you!

Airoc Ltd.

Feb 24, 2025  on Shopify

Just joined Stoq and they’re already AMAZING! Customer service is super professional, quick to respond, and they actually go out of their way to make changes and updates on the spot!

Naturelle.fi

Feb 24, 2025  on Shopify

We had a small issue with the CTA button but super friendly Sneha from the support Team solved it in minutes. Thank you!

The Chess Noodle Shop

Feb 23, 2025  on Shopify

I just started working with the app and everything is going well. I had a few questions and support was able to assist me rather quickly. I am giving it a 4 out of 5 just because I am fairly new to the app.

TheRelativesNL

Feb 23, 2025  on Shopify

I was helped pretty fast in doing customization of the banner and the task was understood immediately. Quick fast fix. Thanks

Emily Moore Designs

Feb 23, 2025  on Shopify

Nagaraj helped me with some alignment issues very quickly and the pre-order functionality and back in stock notifications have been wonderful for our customers. Really a helpful app for a small business like ours!

Amoralle

Feb 21, 2025  on Shopify

Sneha was super helpful and described every little detail I didn't understand about the app. Great experience, best of luck keeping up the good work!

Bards & Cards

Feb 21, 2025  on Shopify

Works great for preorders and back-in-stock notifications. The best part, though, is how quickly they respond to support requests for theme integration and such.

B2B CA

Feb 21, 2025  on Shopify

I have been using this App on Multiple Stores for about 8 months and have been waiting to leave a review until I had fully tested it, and it is better than any Back In stock App I have used before, and I tested a few and this is really miles better. The team also assisted me to customize the look and feel, and helped set a completely custom setup to use for the B2B Trade theme (quick Order Function) The support is 5 star and I really cant say enough about it. I have tested the Pre-Order functionality I really like it, and will be using it for some upcoming product launches this year. One of my favorite apps at the moment, smart, simple and easy to use. Thank you!!

FireCreek Snacks

Feb 21, 2025  on Shopify

Just received amazing service and help from support staff Anaam. Just downloaded the app and works great so far.

Fair/Square

Feb 20, 2025  on Shopify

Very happy with this app. I've been using the free version for a while for out-of-stock notifications. It's very easy to use and works well. I just set up pre-orders for the first time and contacted the chat to have the pre-order buttons visible on a custom page I built. Sneha helped me and within 2 minutes it was all done. Excellent customer service.

Genius League

Feb 20, 2025  on Shopify

I honestly cant rate the app yet but the customer service is A1. I had an issue 15 minutes before a drop and Vishal was able to help and get it resolved before my drop...Thank you all.

Mount Kiwi

Feb 19, 2025  on Shopify

It's a huge upgrade on the previous app we were using and the support team is honestly the best we've come across anywhere. 5/5.

Good Hookin’ Bait Co.

Feb 18, 2025  on Shopify

Three stars here just because I JUST downloaded the app, but support is really good so far. Will make a new review after I have more use in the app.

Whiteaura

Feb 18, 2025  on Shopify

Aplicación muy útil y Vishal me ayudo enseguida a poder personalizar el botón como yo quería. trato de 10, muchas gracias Vishal.

3DKATTEN

Feb 18, 2025  on Shopify

Works well both for in stock notifications and preorders. Easy to set up and support is always helpful when needed.

David Perry Glass & Ceramics

Feb 17, 2025  on Shopify

Very quick to setup (within 5 mins) and Anaam helped me super fast to change the Notify button. Cant wait for the customers to try it out :)

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