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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Define

Apr 11, 2025  on Shopify

This app is fantastic and does everything I need it to do for pre-orders and back in stock notifications. The customer support is quick and efficient.

Spectrum Alberta Ltd.

Apr 11, 2025  on Shopify

Nagaraj and Anaam went above and beyond to both help get the features I needed working and to help reposition elements on my product page to make things as easy as possible for my customers.

Andreoni.Fitness

Apr 11, 2025  on Shopify

Installed the App yesterday as I'm still setting up my store and needed help adapting and customizing STOQ to my shop's look... and Khutheja has been absolutely stellar helping me out! Thanks again!!

The Sweet Pea Shop

Apr 11, 2025  on Shopify

This has been a great app for adding my couple pre-orders to my Shopify store. I reached out to support and got the fastest help from Khutheja. They were able to answer my questions quickly and show me how to setup my pre-order properly. I definitely recommend this app.

POPRUN

Apr 11, 2025  on Shopify

The first time I tried to use this plugin, there were a lot of questions I didn't know how to ask, customer service was very patient and helped me solve them, thank you very much!

Lala Hijabs

Apr 10, 2025  on Shopify

Sneha was such a great help, she figured out what I needed in literally seconds! Amazing app, the best and most simple pre order app I have ever used!

Wander Tiles

Apr 10, 2025  on Shopify

There are people to actually help you immediately if you can’t figure something out. I appreciate the quickness in response and problem solving!

Fashionable for Five - Aimee Miller

Apr 10, 2025  on Shopify

Super happy with how quickly Support answered and solved the issue I created! Thanks Jignesh! I like that my customers can easily claim products that will be arriving soon.

Health Beyond Hype

Apr 10, 2025  on Shopify

One of your support member "Anaam" helps alot with my button styling and functionality issues, it was so convenient with her help that I have achieve my desired styling. Thanks and much appreciable!

Constellation Response

Apr 08, 2025  on Shopify

App works great even on the free version, Khuthejatul from tech support was awesome helping me solve some issues with the layout of the button on my product pages! Looking forward to upgrading my plan as my store grows!

Idolize Jewelry

Apr 08, 2025  on Shopify

support was great! I worked with Khuthejatul and she was very quick to respond and formatted my button perfectly!

MXVE

Apr 08, 2025  on Shopify

sneha was really helpful. Quick at communicating and answered every question i was stuck on. 100% recommend

Meka Sensory Play

Apr 08, 2025  on Shopify

The app works out of the box without the need of additional customization. We really like the ability to set Preorder stock levels for each item separately as this helps us not oversell. The support is very responsive. Sneha was very polite and helpful providing assistance on minor customizations.

Viola and Roses

Apr 07, 2025  on Shopify

Easy to use it but I had some question but Shashi help me and resolved it so quick!! Thank you so much guys!!!

The Perennial Homestead

Apr 04, 2025  on Shopify

We've only just started to use this app, but it was very easy to set up and Anaam helped me customize the button location and appearance for our restock notifications - it was a breeze!

effet wow

Apr 04, 2025  on Shopify

Anaam m'a aidée à installer l'application et l'adapter au mieux au thème de ma boutique en ligne. Je recommande vivement !

Drummers Paradise

Apr 03, 2025  on Shopify

A simplistic app that does exactly what you need it to do, and the support is absolutely fantastic! Would recommend to anybody looking for a great pre-order app :-)

Cuvée Home

Apr 03, 2025  on Shopify

Vishu was incredibly helpful and prompt in resolving an issue I was having with badges displaying correctly. Thank you!

Tommys Cookie Co.

Apr 03, 2025  on Shopify

Working with Anaam has been so helpful. She was able to quickly set up things for me that I was having trouble with. So far am loving the app.

LA LUPA Handbags

Apr 03, 2025  on Shopify

This is a very good app and easy to use. The customer service has been excellent. I would highly recommend this app to any online retail business.

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