Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

BlueyedHorse

Aug 22, 2024  on Shopify

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

HD Innovations

Aug 21, 2024  on Shopify

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Care Tucker

Aug 21, 2024  on Shopify

Great app. Live support was really helpful. One downside is that it isn't compatible with FB/Instagram markets.

Simstix

Aug 21, 2024  on Shopify

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

High Desert Sauce Co

Aug 21, 2024  on Shopify

I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.

Silk Laundry / silklaundry.com.au

Aug 20, 2024  on Shopify

Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!

GOOD TASTE Records

Aug 20, 2024  on Shopify

Great service, great support. The app continues to improve year after year and month after month. Recommended app!

Livid

Aug 19, 2024  on Shopify

Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!

trime.sk

Aug 18, 2024  on Shopify

It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.

GFCGoods

Aug 16, 2024  on Shopify

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

Once Again Home Co.

Aug 15, 2024  on Shopify

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

Akiba

Aug 14, 2024  on Shopify

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

Just like Sunday

Aug 12, 2024  on Shopify

Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.

Black Sheep Fam

Aug 12, 2024  on Shopify

We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.

Gamma Sports

Aug 12, 2024  on Shopify

I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.

COLOR GAME

Aug 11, 2024  on Shopify

P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!

Lan Jaenicke

Aug 09, 2024  on Shopify

First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.

Bowling World

Aug 09, 2024  on Shopify

Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.

STOIX

Aug 08, 2024  on Shopify

Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!

FormTech

Aug 08, 2024  on Shopify

Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.

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