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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Enchanted String

Mar 13, 2025  on Shopify

This app was very easy to set up and ready to use. The customer service chat is also very useful when there's an issue.

GSM Depot

Mar 13, 2025  on Shopify

I did quite abit of research before pulling the trigger on this app. I have to say , im impressed. It was quite easy to setup and we have 1000+ skus. This enabled us to manage backorder , communicate with the clients and even grea reporting features. To date, i've reached out to support a handful of times and get immediate , professional and helpful service. I strongly recommend this app to anyone looking to grow thier busniess and manage reservaton for out of stock products.

Atyene

Mar 13, 2025  on Shopify

Shashi was extremely helpful and prompt in his answers and overall very polite, very valuable service!

East 2 West Freediving Inc.

Mar 13, 2025  on Shopify

Integration was easy and only a handful of clicks. Support helped relocate the button where I wanted it in less than 1 minute

Studio Hawaii

Mar 12, 2025  on Shopify

Très contente ! Je commence avec la version gratuite, et elle est super pour démarrer et me familiariser. L'équipe technique est très disponible. Je recommande !

Tactical Distributors

Mar 12, 2025  on Shopify

The set up, support & testing has gone great so far! Excited to utilize the PREORDER & BACK IN STOCK! Thank you!

Bloomy Shop

Mar 12, 2025  on Shopify

He tenido un problema de configuración y mi asistente, Nagaraj , me ha hecho el día. Super amable y dispuesto, me reconfigurado todo y no puedo estar mas agradecida. Y para mi era muy importante porque sin esta app no podría hacer un seguimiento de los productos agotados y que aun tienen demanda. Totalmente recomendada!

Zhade Official

Mar 12, 2025  on Shopify

l'app funziona c'e stato bisogno di mettere apposto la posizione del pulsante, e un po' limitativo con 30 email al mese ma con 8 euro al mese puoi averne fino a 1000 al mese, sara un buon investimento per iniziare a vendere su shopify.

kristinmagrit

Mar 11, 2025  on Shopify

Great app easy to set up with super support team, Shashi adjusted location of buttons minutes after my support request, couldn't ask for more.

Comfylids

Mar 10, 2025  on Shopify

Just installed the app, and initially, the pre-order button wasn’t showing on desktop. The support team fixed it quickly, and now it works perfectly. For an app with a free plan, the level of customer service is impressive. The app itself is great so far—easy to navigate, with a user-friendly dashboard and fair pricing. Most likely upgrading for better customization!

Besaint Bikini

Mar 09, 2025  on Shopify

I have just downloaded the app, and I am excited to see what it works like, but the customer service function and team has been amazing! So fast to respond and super helpful.

MAYUNO

Mar 09, 2025  on Shopify

The app has all the functionalities we need for preorders. The team is super helpful and quick to respond to requests. Can definitely recommend checking it out!

Home Automation Headquarters

Mar 08, 2025  on Shopify

Shashi chatted with me multiple times asking for me to review their product. It's fine, but please stop spamming my inbox.

KHOI

Mar 07, 2025  on Shopify

Nagaraj is such a helpful support team member! We were having an issue with our theme + button and it was fixed within 5 mins of chatting the team. This app is so useful, the support is great and it helps us keep + bring in so much revenue we would miss. very thankful!

EnerStar Solutions

Mar 06, 2025  on Shopify

I had a great experience working with Nagaraj. He was incredibly patient with all my requests and consistently delivered on them. Whenever issues arose, he found effective solutions with a calm and problem-solving approach. His dedication and professionalism made the collaboration smooth and enjoyable. I highly recommend Nagaraj for anyone looking for someone who truly invests in their work!

The Holistic Ingredient

Mar 06, 2025  on Shopify

I'm really happy with the app, it's been super easy to use and makes the fulfilment process so much easier for the warehouse. Loving keeping stock moving as it makes it's way to the warehouse. Great support too! Highly recommend.

Calibra

Mar 06, 2025  on Shopify

Really straight forward set up, and so quick to help when i needed the button moved. Really happy with the service :)

Wolf Clothing Collective Ltd

Mar 06, 2025  on Shopify

These guys have been going out of their way to help me tweak the app to suit my store and I really appreciate their ongoing expertise.

YUJ Paris

Mar 05, 2025  on Shopify

I had a problem with the Back in stock on my e-shop and Sashi helped me to make it works again and redesigned it, so it can fits perfectly with the design of our website. The contact was very nice, helpful, responsiveness and efficiency, witch is very pleasant.

Marian Graces

Mar 05, 2025  on Shopify

I've only been using this app for a few days after switching from another app which was very glitchy, but it has been wonderful so far. The support is excellent - I wanted to move my notify me button and it was done in minutes. I was able to transfer my data over and send out some notifications immediately. Within a couple of hours I already had a sale directly from that notification. The notifications send out automatically when a product is in stock, which saves a lot of time (I had to do that manually with the last app).

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