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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Holidays in Bloom

Jun 16, 2025  on Shopify

We are so thrilled to have found this application. To date, we've had to wait to add incoming products until they were in stock. With the Stoq app, we can now take pre-orders on incoming stock before the units arrive in our warehouse. Not only is the app awesome, but the team is by far the best I've had the privilege to work with. They have been incredibly attentive. They've followed up when AND before they said they would. They've truly gone above and beyond to help my business.

WildRise

Jun 16, 2025  on Shopify

Momna from customer support was incredibly helpful with setting up the Preorders feature. She helped me in changing the button text and changing the position of notify me button. Her quick responses and clear guidance made everything easy to understand.

Good Toys

Jun 14, 2025  on Shopify

I just got off customer support from Vishu. He is very supportive and helpful. Answer all questions I asked.

SCENTIFY ESSENCE

Jun 13, 2025  on Shopify

I had issues setting up and I reached to to chat solved my issue within 20 mins !! Very very helpful

Smartwatch-straps.co.uk

Jun 13, 2025  on Shopify

Tot nu toe geen goede app met erg goede en snelle ondersteuning via de chat, ik ben benieuwd hoe hij gaat presteren! :)

Brickminded

Jun 13, 2025  on Shopify

We use Stoq primarily for pre-orders, which it solves better than any other app that we tested. It works flawlessly on all pages (products, collections, etc.) and the multilanguage support is perfect. To set it up correctly we needed some support due to the customizations on our theme, but Vishu from the Stoq support stepped in and solved all our issues in a few minutes and even quickly implemented a feature specifically for our setup! That was an impressive performance!

Learn To Forget

Jun 12, 2025  on Shopify

Fantastic work from Anaam - truly best in class service and had nothing but positivity through all of my tedious requests. Thank you Anaam!

Plamine

Jun 12, 2025  on Shopify

I use it on 3 websites and it is really good, no questions, also super quick support (last time Anaam was helping me) — so I can recommend this App for sure.

Lynott Jewellery

Jun 11, 2025  on Shopify

Monma was super helpful and patient and actually helped me with way more then I asked for ! Great service

Sabina Musayev EU

Jun 11, 2025  on Shopify

AMAZING support!!! We had some trouble setting up a part we didn't know how to configure. The response from support was quick, clear and super easy to follow.

ナイフギャラリー

Jun 11, 2025  on Shopify

Shashi was very helpful and kind throughout the process. I really appreciated the polite and thorough support—thank you!

Foulard Duvet

Jun 10, 2025  on Shopify

A great app for those who are on the starter plan with Shopify. I needed a back in stock app to help notify my customers when something is sold out. I'm just starting out and trying to learn everything. Easy to use and Nagaraj was very helpful when I needed help moving something around. Great app so far!!!

Farmhouse World

Jun 10, 2025  on Shopify

I had an issue with the Preorder button showing up correctly, but Hassan quickly responded to my question and was able to correct it within minutes. Great support!

Beartooth Alpine Equipment

Jun 10, 2025  on Shopify

Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps. Why 4 Stars? 1) Could improve on the visual customization options.

Drago

Jun 10, 2025  on Shopify

Momna provided great support and huge flexibility when dealing with our requests. The interface of the app is also great and easy to use.

RPM Pickleball

Jun 09, 2025  on Shopify

Seamless integration to my Shopify store. I had a little issue getting the preorder button to show up, but Nagaraj quickly resolved my issue and now it works perfectly. He was very helpful and knowledgeable too. Thanks for the help Nagaraj! Highly recommend this app to anyone who is thinking of doing preorders for products on their site.

Shwood Eyewear

Jun 09, 2025  on Shopify

Great app! Simple to use with exceptional support. The team is always available to help with any questions or customizations.

Goof ®

Jun 08, 2025  on Shopify

I just want to give a big shout-out to Nagaraj from Stoq. He was incredibly helpful from the start. Before I even had a chance to ask, he had already fixed the bugs I was running into. Thanks to his quick actions and technical skills, I was able to move forward right away.

calas-s

Jun 05, 2025  on Shopify

La atención al cliente es excepcional! Me atendió Khutheja de una forma super efectiva y amable! Muy buena experiencia!

Koto storage

Jun 04, 2025  on Shopify

The UI was mostly intuitive and the app is very responsive. It was all very easy to set up within an hour (I couldn't find any detailed tutorial videos online so had to do a bit of trial and error). Customer support was excellent. They responded within a few minutes, understood what I was asking and helped me with all of my queries. Although my support ticket couldn't be resolved within a day (as they needed further assistance from team members), they followed up the next day and the handover between support members was seamless!

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