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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Tudaloo

Mar 05, 2025  on Shopify

2nd time I've used Stoq and have suggested to others in the industry. Nagaraj was super helpful with a recent issue I had running Stoq with a bundle app. The go to out of stock app without a doubt!

FORCE3

Mar 05, 2025  on Shopify

Hello, We have just added this app to our site, but so far it is very easy to use and customer service is top-notch!

Japan Book Hunter

Mar 04, 2025  on Shopify

The app worked exactly as planned, and when we had a positioning issue, Shashi from the Stoq team helped us out instantly, and within 5 minutes we had a fully functional button! Couldn't be happier with the service.

YL STUDIO LLC

Mar 04, 2025  on Shopify

Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.

spottle

Mar 03, 2025  on Shopify

We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha!

Neena Books

Mar 03, 2025  on Shopify

This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :)

THE SKI MONSTER

Mar 02, 2025  on Shopify

Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly.

Lovely Nails&Beauty

Mar 01, 2025  on Shopify

App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica

Pixelou

Feb 28, 2025  on Shopify

Great app with beautiful clean design, I'm using the back to stock notification feature and after testing it myself I can confirm it works and notification is received. Available customization options are nice and you can customize everything with CSS. Sneha from Support was so helpful and kind and she responded immediately to all my requests (except removing the branding from my free tier lol)! 5 stars!

Hult Watch Company

Feb 27, 2025  on Shopify

Very simple to set up and use, and they have a great support. Always ready to help with any problem or questions.

Moto Lounge

Feb 27, 2025  on Shopify

Just started using the app, so cannot tell much about it, but their support team is great! Had many diverse questions, and everyone was super helpful and fast to offer answers and solutions. Recently dealt with their team member Sneha, who was very helpful and super proactive - you can see that they are going the extra mile to help customers.

Abbey Furniture - Home & Interiors

Feb 27, 2025  on Shopify

Very happy with the app for my website- customer service is excellent, very prompt, efficient and helpful

Grey Matter Coffee Werks

Feb 27, 2025  on Shopify

We have not used Stoq for that many weeks, but we can say is that from our initial experience, Stoq has been great in helping us managing our customer's expectations especially for sold out products. We'll definitely have more to say when we use it longer but seems like we would be using this for the long run!

Oldtimer Thimm

Feb 26, 2025  on Shopify

Einrichtung - Kinderleicht Funktionalität - Tut genau das was es soll Support - 5***** Ich habe noch nie einen besseren / schnelleren Support gehabt als hier! Umsatz / Mehrwehrt - wird sich mit der Zeit zeigen.

TIC TOC LA WHOLESALE

Feb 26, 2025  on Shopify

Nagaraj is great and so helpful. The team is always responsive and helps solve any issues or inquiries you may come upon.

KNASK

Feb 26, 2025  on Shopify

Easy, nice-looking app and Shashi, Sheva and Vishy are very helpful and efficient with setup and customer service! I’m a Shopify noob with many questions and insecurities, and they always help me out quickly.

cadomotus.com

Feb 25, 2025  on Shopify

The STOQ Preorder, Back in Stock app has been a fantastic addition to our Shopify store. It seamlessly manages preorders and back-in-stock notifications, helping us capture sales even when products are temporarily unavailable. The setup was quick, and the app is easy to use. The automated notifications ensure our customers stay informed, and the preorder feature works flawlessly. Plus, their support team is responsive and helpful whenever needed. Highly recommend this app for any store looking to optimize inventory management and keep customers engaged!

OEX

Feb 25, 2025  on Shopify

Needed to install a pre order app quickly as some key products were tracking late for delivery, come across Stoq app which fitted the bill. After a couple of technical issues i spoke with Anaam who was very helpful & quickly resolved our problem.

Kank

Feb 24, 2025  on Shopify

My experience was amazing I had help from the help center and it was great! what would have taken me a whole day only took a couple of hours. Thank you!

Airoc Ltd.

Feb 24, 2025  on Shopify

Just joined Stoq and they’re already AMAZING! Customer service is super professional, quick to respond, and they actually go out of their way to make changes and updates on the spot!

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