Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

NevaStop

Jun 17, 2024  on Shopify

So far i am in the trial phase. But i like the functionality of pre order and notify email features are all in one. The admin is very quick to help

Nocs Design

Jun 17, 2024  on Shopify

Excellent set up support by Sneha. Now we will hopefully launch our next product and test it out Restock Rocket thoroughly.

Juvenate Skincare Limited - International

Jun 16, 2024  on Shopify

We've only just signed up with the app and it's been great. Great customer service as well and easy to set up - already working for us!

An&Be

Jun 16, 2024  on Shopify

Un plugin de diez, funciona correctamente, tiene muchas opciones y encima el soporte es super rapido, te ayudan y te lo dejan tal y como tu quieres. Recomendado con 5 estrellas.

Kids' Cake Boxes, LLC

Jun 13, 2024  on Shopify

Sneha was communicative and always right there, ready to help. I truly appreciate the customer service.

Lalique France

Jun 13, 2024  on Shopify

I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)

Adventurer-Chef

Jun 12, 2024  on Shopify

Great app, Fantastic Support. We've used this on another account for a few months now and its been fantastic thus far.

Little Skiers

Jun 12, 2024  on Shopify

Really good app, can see clearly the amount of revenue we have gained from the resends and whenever needed help they have been very quick to help and sort it out. Just installed on a second site.

Shinaut Designs, LLC

Jun 11, 2024  on Shopify

I needed an option for my website to offer pre-orders and a way to notify my customers when a product comes back in stock. Restock Rocket has been great for my needs. I was able to have some help from Anaam to completely customize my buttons to my color palette and even shape the corners to match my current buttons. Setting everything up was a breeze with her help. Highly recommend this app for your Shopify store.

Trouble & Fox ~ Womens & Mens Designer Clothing Online NZ

Jun 11, 2024  on Shopify

So far very happy with the app. Set up is smooth and fairly user friendly (not overly complicated and clunky like many of the other apps). Pricing is fair and transparent. Support has been great. I needed help moving the position of the buttons and disclaimer text and all was done very quickly (I was quite particular about what I wanted too!) There does however appear to be a significant issue with Preorder selling limits. Currently the app allows any number of items to be purchased, despite specifying a qty limit within the Preorder settings. The support team has advised there will be a fix coming soon, so hopefully this comes through quickly to avoid major headaches with overselling, refunds and unhappy customers! Look forward to seeing how the app converts for us.

riathelabel

Jun 10, 2024  on Shopify

Amazing Customer Support even for the free version! They even updated the font and customized the formation

Brown Skin Bride

Jun 06, 2024  on Shopify

App works really well. Customer support was very helpful when I ran into an issue and they responded promptly.

Origin Of Oceans

Jun 05, 2024  on Shopify

Great app so far! The team is quick to help and respond with any questions. The features integrate well into your Shopify store theme.

Offrotie

Jun 05, 2024  on Shopify

The team was very responsive and provided support immediately. They customized the "notify me" bottom for the store and made the Pre-Order button look exactly like my Theme. This app is fully worth it, the sales recoveries are amazing. Great app!

Hawk Nest Hammocks

Jun 04, 2024  on Shopify

So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.

CoinsTV

Jun 04, 2024  on Shopify

We LOVE this app! So useful for all our restocking purposes, works seamlessly, offers lots of options for collecting contact information. The support team is the most helpful ever! They always address all the issues immediately and help us customize the app to our needs. 10/10, strongly recommend!

Mad Nomad

Jun 03, 2024  on Shopify

A reliable and efficient app that makes managing my stock and engaging with customers through the 'notify me when available' button feature incredibly easy. I've also been able to set up my pre-order process. Anaam has been very patient and helpful. Through emails and our Google chat session, I've learned so much about optimising the app for my needs. I also want to acknowledge the rest of the team, who have been supportive and responsive through emails, ensuring all my queries were addressed quickly. A great team and app. I highly recommend :)

visaga wear

Jun 02, 2024  on Shopify

If you wanna set up preorder - this app is what you need. Support is also very fast and you can rely on their help.

Evolve Biodegradable

Jun 02, 2024  on Shopify

Very impressed with the app. Works as needed and the support staff are super fast and efficient. Very happy.

ilumineight

Jun 02, 2024  on Shopify

Great and quick live support, very helpful. There are many great features and it is very customisable to fit your theme. Would highly recommend!

Scroll to Top