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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Elevation Music Movies Comics

Jun 04, 2025  on Shopify

Customer service among the best I have experienced. Fast response and highly competent. Solved my problem in 3 minutes!

Zorg Industries

Jun 04, 2025  on Shopify

App is great and working exactly as it should. As someone who is relatively new to Shopify, I had some trouble setting it up and getting it working on my own, but I spoke with a very helpful member of the help team called Khutheja who helped me out and got it up and running exactly as I wanted - thank you!

Silascara

Jun 03, 2025  on Shopify

Jignesh was incredibly helpful with the application process. He was patient, knowledgeable, and made everything so much easier. Highly recommend!

Shop Adrienne Rebecca

Jun 01, 2025  on Shopify

I needed assistance on a Sunday with tailoring the app, and I was linked with Hassan. He addressed my concerns quickly and with knowledge. I cannot recommend him, his team, and this app enough!

Motorsport Model Shop

May 31, 2025  on Shopify

I have used this app on my store for a number of months and cannot recommend it enough. The degree of settings & flexibility is second to none to setup pre-orders exactly as I need. I've used the team's support a few times as well during initial setup and other tweaks and always receive an extremely fast response and the changes are implemented within minutes. Fantastic all around!

Cycle Wear Central

May 30, 2025  on Shopify

Speedy responses, quick fixes! I've use other pre-order apps at previous jobs and they have been so complicated, look rubbish and were very limited. This one worked immediately, and didn't look dreadful. I reached out to the team to see if they could do any formatting on the boxes and badges to alter it to look slightly better for me (I wouldnt have been bothered if this was not possible because the functionality of the app is great) and Khutheja sorted it for me right away. Thanks so much. I am only just setting up whilst my store is being built but plan to do lots of pre orders so am likely to upgrade!

Unz Unz

May 30, 2025  on Shopify

Great support. I got immediate help when I have some questions and customer care was excellent. Unfortunatly many basic feature requires to upgrade pretty much straight away and for smaller shops you have directly a high cost.

MORGAN & ÄYA

May 29, 2025  on Shopify

Khutheja understood the issue straight away, fixed it very quickly and even showed me how to fix it myself in the future. Thank you for your help!

The Co-Op

May 28, 2025  on Shopify

This is the best App for gaining forward orders and notifying customers when items are back in stock. The support team is more than willing to assist even when there's stupid questions (like I had). Give it a go You won't be disappointed.

SwitchButtons

May 28, 2025  on Shopify

STOQ is a must have for your store. It not only provides a great feature but it also recovers sales for you and should pay for itself. I've used this for my other store, and it was an immediate install on my new one that I'm starting. Support is friendly and easy to talk to, and FAST! Great app and great team behind it!

The Andersons Home & Garden

May 28, 2025  on Shopify

Stoq is the back in stock notification solution we needed for our website. Sneha and Vishu from the Stoq support team was fantastic to work with and helped us set up our functionality as well as answer API questions.

Oath Oats

May 27, 2025  on Shopify

Shashi was awesome making a quick update to some CSS. Highly recommend this app. Extremely easy to use and quick to setup.

Tatiana Active

May 27, 2025  on Shopify

Great app, does exactly what we needed it to do. Currently testing pre-orders and working well for us also. Customer service is always great too, Sneha helped clarify a lot of things for me to ensure I set everything up correctly.

Melsfit

May 27, 2025  on Shopify

Exactly what we need from a customer support, super fast, reliable ! I can't say anything bad about them. Thanks again for all, I am super happy that I have installed this app. And thanks to Khutheja for the support !!

Shekkin Gears

May 27, 2025  on Shopify

The customer service was exceptional! The response time was very fast, the team was patient, and they resolved my issue quickly and efficiently. Highly recommend!

Feel Beautiful

May 27, 2025  on Shopify

This app is really easy to set up and worked so well for my store. Shashi also helped with some minor customization and was quick in delivering. I'm happy with this solution! :)

CONCIO

May 26, 2025  on Shopify

初めて予約販売アプリを導入しました。各ページでの設定やカスタマイズについて不明点を問い合わせた際にはサポートがチャットで迅速に対応してくれてとても助かりました!flowのトリガー設定などもできて便利そうです!

House of Tor

May 25, 2025  on Shopify

Great app with exceptional customer service! I had a minor setup issue due to being new to the app, messaged on the chat box within the app and within 2 minutes they told me how to fix the issue. Very highly recommended!

Simply Bread US

May 25, 2025  on Shopify

Great service - once again. Thanks Shashi - the custom button looks fantastic and really makes the product pop. Looking forward to starting the pre-order product this week. Thanks for all the support.

Sunopy Pergolas

May 24, 2025  on Shopify

Fantastic customer support from Shashi. The app was incredibly easy to install and everything was up and running smoothly in no time. I had a quick question about changing the default SMS text message country to the UK, and Shashi resolved it instantly. Highly recommend this app!

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