Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

iRun

Oct 21, 2024  on Shopify

Great app and support is very fast, proactive, everything was resolved immediately. Highly recommended

1003

Oct 21, 2024  on Shopify

I have yet to begin using the app, but I'll be sure to rate it once I do. So far, I must admit the customer service is excellent. Available almost immediately and they help you with all of your concerns/questions. Thank you Nagaraj!!

Kit and Kaboodal

Oct 21, 2024  on Shopify

Really fast and efficient support in dealing with our enquires, plus the app does exactly was it says.

Sharon Nicole

Oct 21, 2024  on Shopify

Very easy to use. The team is very helfpful as well. I really am enjoying this app and is helpful to my business.

Kapow Meggings

Oct 21, 2024  on Shopify

We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use.

UN-USELESS(アンユースレス)

Oct 20, 2024  on Shopify

When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app!

Sticks & Doodles

Oct 18, 2024  on Shopify

Give Nageraj a raise. You know... anytime I have to message an app for support I never know what I'm going to get. Sometimes it feels like they get excited saying no to me. Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert. Thank you!!

Ovabalance

Oct 17, 2024  on Shopify

Just installed the app, setup was very clear and not hard at all, but had an alignement issue on the front end. Used the support chat and in no time Vishu helped very quickly and efficiently to get everything looking great. Lots of options to customize everything to your own liking. Great app!

Wild Seed Project

Oct 17, 2024  on Shopify

Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :)

Littorary

Oct 16, 2024  on Shopify

Great customer service. Quickly chatted and worked with me to customize the look of the buttons on our page to match the rest of our style.

RAMP TRAMP TRAMP STAMP

Oct 16, 2024  on Shopify

So far I am loving the app and the customer support is next level. Shashi was amazing in setting up my preorder and helping me match the look and feel to my websites design

Reinvented Store

Oct 15, 2024  on Shopify

SHASHI SUPER ESAUSTIVO, HA SUBITO CAPITO IL PROBLEMA E MI HA AIUTATA IN UN ATTIMO CON TUTTE LE DOVUTE SPIEGAZIONI. GRAZIE MILLE SHASHI

Fountain of Youth Lifestyle

Oct 15, 2024  on Shopify

Love the app - and the support is amazing. I needed the position of the button changed and they did it immediately for me. Great support.

The Urban Grape DC

Oct 14, 2024  on Shopify

Easy to set up, easy to maintain and even easier to get great support from their team! This app has helped us to easily continue selling our best products quickly and easily! 5 stars!

Vaune Homeware

Oct 14, 2024  on Shopify

Absolutely amazing customer services & customizability options - I came over from another app where the customer service was like pulling teeth to get the most basic thing changed, and decided to give this app a go as the beginner plan was within my budget, and couldn't be more impressed. Anaam went out of her way to make sure everything from the app integrated seamlessly into my theme design, from changed fonts & colours to sizes of front & letter spacing. The app looks like it is part of my theme, she did a fantastic job! Couldn't be more impressed.

My Store

Oct 13, 2024  on Shopify

Sehr nützliche Funktionen und eine extrem schnelle (und freundliche) Reaktion vom Support bei Fragen!

Grange Europe Ltd - Online Store

Oct 10, 2024  on Shopify

Fantastic app with quick and reliable support! The user experience is smooth, and any issues are promptly addressed by their efficient support team. Highly recommend!

Manger

Oct 09, 2024  on Shopify

1st week great experience so far. Stoq has amazing customer service, when in need they have a team ready to help!

NextEvo Naturals

Oct 09, 2024  on Shopify

Great, easy to use app for preorder/back in stock products. When I got stuck for a second, the team promptly responded + helped me with the html on the Stoq block for layout. Thanks!

BW Beauty

Oct 08, 2024  on Shopify

This app has *everything* I need from an app and I'm thrilled to have found one that does. It allows me to give the option of pre-order AND 'notify me when back in stock'. The other pre-order apps I found only could offer one option at a time. I want both because not everyone wants to pre-order, they just want a back in stock notification. It's also the only app that also works on POS which is a huge bonus. I only wish you could process pre-orders on POS, too! It's also one of the most affordable options. Great user experience, every customization feature I could want. Thank you!!

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