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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Barkworth Reeve

Aug 27, 2025  on Shopify

So far so good - seems to be working well. I had an issue, used the chat facility and spoke with Khutheja who was amazing. Sorted out the issue.

BLACKSAW

Aug 26, 2025  on Shopify

Although I have just installed the app, it seems very staright forward and the help I received to customize my button look, colours and spacing was immediate though the chat icon for the Stoq app that appears in Shopify when you are customizing the app. Shout out to Hassan who was extremely helpful and make my changes instantly. It's refreshing to have instant help!

Hosanna Revival

Aug 26, 2025  on Shopify

The Stoq app is extremely easy to navigate, but even in the midst of questions, their support team is stellar as well! Anaam was particularly helpful to my team setting up preorder logic with Stoq, and I feel 100% confident recommending this app and their team to assist with anything preorder-related.

Greens Furniture

Aug 25, 2025  on Shopify

I was a few minutes in to set up and received excellent customer service from the Khutheja. The help was very much appreciated.

The Pennysleever

Aug 25, 2025  on Shopify

We have just started using it, and the customer support has been exceptional. No report yet on functionality, but in testing it seems to do the job. Will update if need be, but for now, everything seems great.

Oil & Vinegar

Aug 22, 2025  on Shopify

It's easy to work with, steady and offers the right features. The support team responses quickly and helped me implement a custom request (Thank you Khutheja). Above all, the app really adds value, so I'm super pleased using it.

Fulcrum Wearables

Aug 21, 2025  on Shopify

Excellent app - I was able to get up and running with pre-orders super quickly. I ran into a couple minor styling issues (conflict with my theme) but after a bit of troubleshooting, I sent a message to support through the live chat and Nagaraj got me instantly sorted. I really appreciate this level of support!

RacquetGuys.ca

Aug 21, 2025  on Shopify

The support from Khutheja was excellent. The app is a bit slow overall. Otherwise it is worth installing.

Nella & Sina

Aug 20, 2025  on Shopify

Momma was amazing! She helped me immediately and incredibly fast. Couldn’t have asked for better support!

trainings-booster.de

Aug 20, 2025  on Shopify

Beste App die ich in dem Bereich bis jetzt gesehen habe und Top Service der sich sofort um alles kümmert und alles umsetzt wie man es möchte. Solche Mitarbeiter sollet jedes unternehmen haben.

INVICTUS TACTICAL

Aug 19, 2025  on Shopify

Easy and simple to use! Kutheja help me with the app setup and it's now working the way we hope to! Thanks

Luca Oliva Studio

Aug 19, 2025  on Shopify

Wonderful help from Khuteja. She helped me solve all my doubts very quickly and kindly, patiently. I'm grateful now our customers can do pre orders instead of a sold out button that looked very confronting. Thank you so much!

Nailpollies

Aug 19, 2025  on Shopify

exactly what i was looking for! I needed a simple solution for people to get restock notifications. I also received help to customize the font colors and styles to match my store almost immediately!

Cleo Centric

Aug 19, 2025  on Shopify

This app is very easy to use & perfect for my business needs. More importantly, the team is extremely helpful and supportive. They are very responsive and address any issues I have immediately. I would reccommend them to any business.

Seat Drip Co.

Aug 17, 2025  on Shopify

Sashi was outstanding. Helped me instantly with all my questions and resolved everything I asked. Thankyou

TrueTexasMerch

Aug 16, 2025  on Shopify

Very fast developer support and resolution. Needed to change the placement of the button and had it done within minutes.

Deinparadies.ch

Aug 16, 2025  on Shopify

Great App for pre-orders. A lot of features and support very fast and friendly when problems arise. Highly recommended!

rubbabubba

Aug 15, 2025  on Shopify

Amazing! Customer support has been great with a real personal touch. We found the whole process really easy and effective to set up. Not to mention, cost effective. This app hasn't messed with any other apps such as our warehouse's WMS (which a previous different Pre Order app did!).

Melodia Designs

Aug 15, 2025  on Shopify

This app has been a breeze to set up and integrate with our store — it just works, right out of the box. The interface is clear, intuitive, and easy to navigate, making it simple to manage preorders and back-in-stock alerts without a steep learning curve. What truly stands out is the customer service: friendly, responsive, and genuinely invested in helping merchants succeed. Every question I’ve had was met with quick, effective solutions. Highly recommended for any store looking for a reliable, stress-free preorder and restock solution!

Brite Ideas Decorating

Aug 15, 2025  on Shopify

Well-deserved 5.0 rating. This app does it ALL - and yes you can import your preorder SKU's by CSV with the available preorder quantity in that import! This is the only app that does it as far as I know.

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